People Operations Manager

Job description

ABOUT SUNO We're building the world's first creative entertainment platform, where the entire world can feel the joy and fulfillment of making music. Music is for everyone: Our users include everyone from grandmothers creating songs for their loved ones, to Grammy winners using Suno Studio, our power tool, to make the most popular hits in the world. Building the future of entertainment requires ambition. The pace is fast, the problems are hard, and the work demands ownership and intensity. For the right people, it’s incredibly rewarding: a chance to shape a new medium, work with a small team that cares deeply about quality, make music, drink too much coffee, and build something that millions of people use to express themselves in ways that were never before possible. Suno is the fastest growing consumer entertainment company and the leader in AI music. We are backed by leading investors including Bond Capital, Menlo Ventures, Lightspeed Venture Partners, IVP, Forerunner, Union Square Ventures, Alkeon, Quiet, Matrix Partners, Schroders Capital and, NVentures (venture arm of NVIDIA). ABOUT THE ROLE Suno is building the future of music creation, and our People team is at the heart of how we grow, support, and develop our team. We’re looking for a People Operations Manager to join us as a key individual contributor on the People team, reporting directly to the Director of People Rewards, Operations & Systems. This role is the operational backbone of our People function, owning the full employee lifecycle, managing our HRIS and people data infrastructure, and driving the systems and workflow improvements that keep Suno running smoothly at scale. If you love building clean processes, thrive on figuring out how to make things work better, and want to do it all at one of the most exciting companies in AI, this is the role for you. Check out our Suno version of the job here! https://suno.com/s/0YfdXul5hbTfxMJd WHAT YOU’LL DO - Own the full employee lifecycle end to end — onboarding, job and compensation changes, leave administration, and offboarding — setting the standards and documentation the rest of the company follows. Serve as a key operational partner to Talent, IT, and Office Management. - Own and evolve Suno’s HRIS, leading system migrations, maintaining accurate employee records, and ensuring ongoing compliance with documentation requirements. - Build and maintain employee-facing information and resource pages, keeping content current and easy to navigate as the company grows. - Partner closely with Finance and People leadership on payroll, owning the People-side inputs — new hires, job and pay changes, terminations, and deductions — and reconciling them each cycle for timely, accurate execution. - Own immigration case management for employees, coordinating with external counsel and internal stakeholders from initiation through approval. - Identify and drive system and workflow efficiencies across People Operations by proactively finding opportunities to automate, streamline, and scale processes through AI and modern tooling. - Lead People programs and cross-functional projects end to end, from engagement initiatives to policy updates and beyond, improving the overall employee experience. - Serve as the owner of headcount and org data, partnering with Talent, Finance, and leadership to keep workforce information accurate and decision-ready as talent plans evolve. - Act as the subject-matter expert and escalation point for People Operations across the company, raising the bar on how the team operates and mentoring teammates as the function grows. WHAT YOU’LL NEED - 6+ years of experience in People Operations, HR, or a related generalist role, ideally in a fast-growing tech company - Strong analytical skills and deep hands-on experience managing HRIS and people systems (e.g., Rippling, ADP, BambooHR, Workday, or similar), including migrations and data integrity - Experience leveraging AI tools and building automated workflows to improve operational efficiency on the People team - Deep working knowledge of US employment compliance, including record-keeping, I-9 requirements, and state/federal regulations - Exceptional organizational skills and meticulous attention to detail; you manage many concurrent workstreams without losing the thread - High comfort with ambiguity and troubleshooting; you can navigate shifting priorities and figure things out when there’s no playbook - Strong communication and collaboration skills, with the ability to build trust across teams and work cross-functionally with ease - Hands-on experience with payroll processing and the ability to partner effectively with Finance and the team or vendor running it; full ownership of payroll is not required, but fluency in how it works is - Experience managing immigration processes, including coordinating with external counsel, tracking case statuses, and managing documentation for visa and work authorization needs - Experience administering leave management programs, including medical, parental, and other statutory leaves, with working knowledge of applicable federal and state leave laws - A track record of operating autonomously and influencing without authority — you’ve owned an operational domain end to end and driven change across teams without direct reports Additional Notes: - Applicants must be eligible to work in the US. - This role is based in Cambridge, MA and requires being in office 5 days per week. PERKS & BENEFITS FOR FULL-TIME EMPLOYEES - Company Equity Package - 401(k) with 3% Employer Match & Roth 401(k) - Medical, Dental, & Vision Insurance (PPO w/ HSA & FSA options) - 11 Paid Holidays + Unlimited PTO & Sick Time - 16 Weeks of Paid Parental Leave - Creative Education Stipend - Generous Commuter Allowance - In-Office Lunch (5 days per week) Suno is proud to be an Equal Opportunity Employer. We consider qualified applicants without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, gender identity, age, marital or family status, disability, genetic information, veteran status, or any other legally protected basis under provincial, federal, state, and local laws, regulations, or ordinances. We will also consider qualified applicants with criminal histories in a manner consistent with the requirements of state and local laws, including the Massachusetts Fair Chance in Employment Act, NYC Fair Chance Act, LA City Fair Chance Ordinance, and San Francisco Fair Chance Ordinance.