People Operations Manager

Job description

Most boards and executives are currently flying blind when it comes to cyber risk. They are guessing. At Safe, we’ve built an AI-driven engine that finally gives the C-Suite a clear, quantified, and real-time view of their security posture. We don’t just provide data; we provide **certainty**. We are a **$170M Series C-funded** category leader. We don’t play in the mid-market; we operate at the highest levels of global enterprise. Today, we are proud to **serve 10% of the Fortune 500**, protecting global icons such as **Apple, Netflix, AT&T, Verizon, and Victoria’s Secret**. As we scale toward our next chapter, we are looking for high-performers who want to do the best work of their careers at the intersection of AI and Cybersecurity. ### [**The Culture Memo: Our Operating System**](https://jobs.safe.security/culture/) Safe is not a typical corporate environment. We are a high-intensity, mission-driven team. We value builders who want to define a category and work alongside people who are equally committed to excellence. - **Extreme Ownership:** We don’t do "not my job." We hire people who see a gap and own the solution from start to finish. - **The Elite Standard:** We serve the most sophisticated companies on the planet. Our work must be bulletproof. Whether it’s a line of code or a sales deck, we aim for Tier-1 quality every time. - **Methodology & Rigor:** We don’t wing it. From **Force Management** and **MEDDICC** in sales to **data-driven sprints** in engineering, we rely on proven frameworks to stay disciplined and predictable. - **Radical Candor:** We move too fast for politics or sugar-coating. We value direct, honest feedback that helps us find the right answer quickly. - **The Series C Hustle:** We have the stability of a well-funded leader but the heart of a startup. ### **The Perks & Ownership:** We want our team to feel like owners because they **are** owners. We trust our people to manage their results and their time. - **Meaningful Equity:** Every "Safestar" is a shareholder. You aren’t just an employee; you are a partner in our success. - **Unlimited Leaves:** We don’t believe in clock-watching. We offer **unlimited leave** because we trust you to take the time you need to recharge while staying committed to the mission. - **Comprehensive Benefits:** We provide top-tier medical insurance and wellness benefits to ensure you and your family are well cared for. - **Career Trajectory:** We are growing aggressively. For high-performers, the path for advancement moves at the speed of your ambition. ## **About the Role** We're looking for a People Operations Manager who is passionate about creating exceptional employee experiences while ensuring operational excellence across the employee lifecycle. This role will own day-to-day People Operations, support our managers and employees, and help build scalable people processes that enable our high-performance culture. You'll work closely with Talent Acquisition, Finance, IT, Legal, and business leaders to deliver seamless employee experiences from onboarding through offboarding while ensuring compliance, accuracy, and efficiency across our global workforce. ### What You'll Do: ### **Employee Lifecycle Management** - Own end-to-end employee lifecycle operations, including onboarding, offboarding, promotions, transfers, manager changes, and employee data management. - Manage all employee records and documentation within **BambooHR**, ensuring data integrity and accuracy. - Coordinate background verification, employment documentation, and onboarding logistics. - Partner with IT, Facilities, Finance, and hiring managers to ensure a seamless onboarding and offboarding experience. ### **HR Operations & Compliance** - Ensure compliance with federal, state, and local employment laws, with strong knowledge of US employment regulations. - Maintain employee files, HR documentation, and audit-ready records. - Support leave of absence administration, accommodations, employment verifications, and policy implementation. - Partner with Legal on immigration documentation, employment compliance, and HR policies where applicable. ### **Payroll, Benefits & Global Employment** - Partner with payroll providers and Finance to ensure accurate and timely payroll processing. - Administer employee benefits, enrollments, qualifying life events, and vendor coordination. - Manage our **Employer of Record (EOR)** platform (**Deel**) for international employees and contractors, including onboarding, offboarding, employment changes, contract updates, invoicing, and compliance coordination. - Partner with Finance and Talent Acquisition to support international hiring and ensure a seamless experience for globally distributed employees. - Serve as the first point of contact for employee questions related to payroll, benefits, policies, and HR processes. ### **Performance Management & Employee Experience** - Administer the company's performance management cycles through **Leapsome**, including review setup, calibration support, reporting, and employee communications. - Support engagement surveys, feedback programs, and manager enablement initiatives. - Drive employee engagement initiatives, recognition programs, and culture-building activities. - Partner with managers to deliver a consistent and exceptional employee experience. ### **HR Systems, Reporting & Analytics** - Serve as the primary administrator for **BambooHR**, ensuring accurate employee records, organizational structures, reporting lines, and system maintenance. - Generate People dashboards, reports, and metrics to support leadership decision-making. - Ensure data accuracy across HR systems and identify opportunities for automation and operational improvements. ### **Process Improvement & Projects** - Continuously improve HR processes to enhance efficiency, scalability, and employee experience. - Create and maintain SOPs, process documentation, and internal knowledge resources. - Lead or support cross-functional People initiatives and strategic projects. - Recommend scalable solutions and best practices as the organization continues to grow globally. ### What We're Looking For: - Bachelor's degree in Human Resources, Business Administration, Psychology, or a related field. - 3–5 years of experience in People Operations, HR Operations, or HR Generalist roles, preferably within a high-growth technology or SaaS company. - Hands-on experience with **BambooHR** or similar HRIS platforms. - Experience administering performance management platforms such as **Leapsome**. - Experience managing **Employer of Record (EOR)** platforms, preferably **Deel**. - Strong understanding of U.S. employment laws and employment regulations. - Experience supporting payroll, benefits administration, and global employee operations. - Strong analytical, organizational, and problem-solving skills with exceptional attention to detail. - Excellent communication skills and the ability to handle confidential information with discretion. - A proactive, customer-first mindset with a passion for building outstanding employee experiences. ### Nice to Have - Experience supporting a globally distributed workforce. - Exposure to immigration and global mobility processes. - Experience partnering with Finance, Legal, and Talent Acquisition on global hiring.