People Operations Specialist

Job description

Want to be a part of a company that’s making a difference? We’re a growing global tech company, with huge potential for curious and caring minds, committed to each other, to deliver solutions that protect people and the planet for future generations. Our team of experts are focused on creating meaningful impact and making a real difference for our customers. 🌍 Impact: A strong connection to our mission through product, customer and impact is essential. We protect people and the planet by helping businesses mitigate risks and create safer, healthier workplaces. 💡 Innovation: Trusted by over 11,000 customers, you’ll have the chance to work with industry experts and thought leaders, dedicated to driving positive change. We believe in fostering a trusting environment that empowers our team to grow, innovate, and succeed. 📈 Growth: Connect commercial growth to personal growth opportunities. Benefit from a wide range of learning opportunities for ambitious professionals seeking development in a rapidly expanding sector. We're on a mission to protect people and the planet by building and deploying transformative software. We need everyone's energy and commitment, regardless of region or rank, to make that mission a reality for millions more customers. Our culture code , a set of principles that underpins our values, is our commitment to each other and working better together. Join EcoOnline and be part of a mission dedicated to driving positive change. Read on to learn more about the opportunity and how you can have a positive impact! About the Role As our People Operations Specialist, you will be a key member of the global People Operations team, supporting operational excellence and a consistent employee experience across the organisation. Reporting to the Senior Director People Operations, this global role provides practical, day-to-day support across People processes, systems, payroll coordination, benefits administration and employee lifecycle activities. You will help ensure that People data is accurate, processes are completed efficiently, and employees and managers receive timely, professional support. Working collaboratively across the People team and wider business, you will also identify opportunities to improve systems, processes and service delivery. Key Responsibilities: People systems and data: Maintain accurate employee records across global People and payroll systems, complete regular audits, resolve discrepancies and support reliable reporting. Employee lifecycle: Coordinate onboarding, contractual changes, transfers and offboarding, ensuring documentation, approvals, system access and records are complete and timely. Payroll and benefits: Compile and validate multi-country payroll instructions, coordinate benefit enrolments and changes, and work with internal teams and external providers to resolve queries promptly. People support: Provide responsive, professional guidance to employees and managers on People policies, processes and systems, escalating complex or sensitive matters appropriately. Policies and compliance: Maintain clear, accurate and globally consistent policies, procedures, templates and guidance, while handling sensitive information securely and supporting applicable data protection and employment requirements. Continuous improvement: Identify and implement practical improvements that increase the efficiency, accuracy and scalability of People Operations processes, systems and service delivery. People programmes and collaboration: Support cyclical activities and projects—including performance, reward and engagement—while partnering with People colleagues, managers, employees and external providers across locations and time zones. What we're looking for: Experience in People Operations, HR administration or HR systems within a global or multi-country organisation. Hands-on experience with HiBob or a comparable global HRIS; familiarity with recruitment, engagement or other People platforms is an advantage. Experience coordinating multi-country payroll inputs and working with payroll providers or internal payroll teams. A strong understanding of employee lifecycle processes, People data administration and HR operational best practice. Excellent attention to detail, with the ability to manage competing priorities and deliver accurately to deadlines. Clear, professional communication skills and a collaborative, service-focused approach. Sound judgement and discretion when handling confidential and sensitive information. Confidence working with spreadsheets, standard reports, data audits and process documentation. A proactive, dependable approach and confidence collaborating across locations, time zones and cultures. A relevant HR qualification or professional certification is welcome but not essential. Our Benefits: We offer a variety of global benefits which are listed below! Please note a country-specific breakdown will be provided during your interview process. 🌴 Generous Paid Time Off 🍼 Extended Parental Leave ❤️‍🩹 Robust Health Coverage 💡 Accelerated Learning Paths 🧘‍♂️Team Wellness Initiatives 📆 Company-wide Events 🌎 Employee Resource Groups ⭐️ Recognition awards EcoOnline is proud to be an equal-opportunity employer. We celebrate diversity and are committed to creating an inclusive environment where everyone feels safe and empowered to be themselves. Our Talent Acquisition team reviews all applications and believes in the potential of individuals who may not meet all the specific requirements but demonstrate the attitude, alignment with our values and drive to succeed. We are committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need any assistance due to a disability, please speak to your talent acquisition partner. While EcoOnline may occasionally partner with professional recruitment agencies, we will never ask or require candidates to pay for CV writing, career coaching, recruitment services or any part of our hiring process . If you are contacted by someone claiming to represent EcoOnline and are unsure whether the opportunity is legitimate, please exercise caution and verify the communication through our official careers page or by contacting us directly. At EcoOnline, we may use AI-assisted note-taking technology during interviews to help capture key discussion points accurately and allow interviewers to focus on the conversation. AI is used only as an administrative support tool. All candidate assessments and hiring decisions are made by trained recruiters and hiring managers. We are committed to handling personal information responsibly and in line with applicable privacy regulations. #LI-Hybrid