People Operations Specialist (Bulgaria)

Job description

We are a leading trading platform that is ambitiously expanding to the four corners of the globe. Our top-rated products have won prestigious industry awards for their cutting-edge technology and seamless client experience. We deliver only the best, so we are always in search of the best people to join our ever-growing talented team. ### Role Overview Responsible for executing day-to-day HR processes and ensuring accuracy across employee lifecycle activities. Supports HR operations, data administration, and compliance with internal policies and local labor laws. Plays a key role in maintaining HR systems and coordinating with cross-functional teams. Ensures smooth employee experiences by managing documentation, responding to HR-related queries, and supporting operational excellence across the organization. ### Key Responsibilities - Manage the end-to-end employee lifecycle, including onboarding, offboarding, employment changes, transfers, contract renewals and terminations - Prepare, administer, and maintain employment contracts, contract amendments, certificates, and other employment-related documentation. - Coordinate and manage relationships with Employer of Record (EOR) providers and support workforce administration across multiple jurisdictions. - Ensure accurate maintenance of employee and contractor records within HR systems and personnel files in accordance with legal and internal requirements. - Support compliance with Bulgarian labour law, employment regulations, GDPR requirements, and internal company policies. - Respond to employee and manager queries relating to employment documentation, leave administration, policies, and operational processes. - Serve as the primary point of contact for People Operations matters in Poland and support international workforce administration as required. ### Required Experience - 3 - 4 years of experience in People Operations, HR Administration, or similar HR support roles. - Experience supporting the administration of employment contracts, contract amendments, and employee lifecycle documentation. - Good understanding of Bulgarian labour law and HR compliance requirements. - Experience working in an international or multinational environment. - Familiarity with HRIS platforms such as HiBob, Workday, or similar systems. - Strong organisational skills, attention to detail, and commitment to data accuracy. - Good communication and stakeholder management skills. - **Professional fluency in both Bulgarian and English, both written and spoken.** ### Preferred Qualifications - Experience supporting employees and contractors across multiple countries. - Experience participating in HR process improvement, digitalisation, or automation initiatives. - Knowledge of employment administration and compliance requirements in jurisdictions outside Bulgaria. - Experience in coordination of EOR arrangements.