People Services Partner

Job description

Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets. We are more than 34,000 people, in over 30 countries, dedicated to improving quality of life. Everyone has an important role to play. With the power of many curious minds, together we can solve the world’s most complex challenges and deliver more impact together. **PEOPLE SERVICES PARTNER** location: Warsaw (hybrid) **Job Description** We are looking for an experienced People Services Partner to join our People Services team in Poland. This is a senior, hands-on HR role combining end-to-end employee lifecycle management with advisory support for employees, managers and the business. The People Services Partner will take ownership of day-to-day People Services activities while also supporting more complex employee matters, labour law queries and organisational changes. **Key responsibilities** 1) Employee lifecycle & HR administration - Independently manage employee matters across the full employment lifecycle, from onboarding and employment documentation through changes in employment to offboarding. - Prepare employment contracts, civil-law/B2B agreements where applicable, amendments and other employee documentation. - Maintain employee personnel files and ensure documentation is complete, accurate and compliant with Polish labour law and internal policies. - Manage changes concerning employment conditions, compensation, positions and employee data. - Coordinate termination and offboarding processes, including leave settlements, severance-related administration and employment certificates. 2) HR systems & data - Maintain accurate and timely employee data in Soneta Enova and Oracle HCM Cloud. - Work with People Assist and Płatnik as part of ongoing People Services operations. - Ensure high data quality and consistency across HR systems. - Support employees and managers with HR system-related queries. 3) Labour law & advisory support - Provide practical guidance to employees and managers on employment-related matters. - Advise managers on Polish labour law and its application in day-to-day employee situations. - Support managers with changes to employment conditions and employee exits. - Act as a senior point of contact for more complex People Services queries and employee matters. 4) Absence, working time & payroll support - Manage and verify sickness absence and other employee absence data. - Support working time processes, including overtime and TOIL-related matters. - Prepare and verify regular payroll inputs, including absences, benefit changes and deductions. - Work closely with payroll to ensure timely and accurate employee data. 5) Occupational health & safety administration - Coordinate pre-employment, periodic and return-to-work medical examinations. - Coordinate mandatory H&S training and monitor expiry dates. - Ensure related employee records are maintained correctly. 6) Benefits, PPK & insurance - Support and administer employee benefits, including Medicover and MyBenefit. - Manage PPK-related administration and employee insurance processes. - Answer employee queries concerning benefits and cooperate with external benefit providers. 7) People Assist & employee support - Manage employee requests and cases submitted through People Assist. - Monitor cases and ensure timely resolution. - Support structured and consistent communication between employees, managers and People Services. 8) Business partnering & change support - Support managers and the business with complex People Services and employee-related queries. - Provide guidance on the people implications of organisational and employment changes. - Support People initiatives and business changes from the People Services perspective. 9) Cross-functional & international cooperation - Work closely with managers, Talent Acquisition, IT, Payroll and Controlling to ensure smooth delivery of employee processes. - Cooperate closely with the People Services team in Romania and other international stakeholders. - Help maintain consistent People Services processes, standards and ways of working across teams. - Participate in the international Arcadis People Services community and cross-border People Services projects. 10) Reporting, continuous improvement & projects - Prepare HR reports for organisational and statutory purposes, including required reporting to institutions such as ZUS and GUS. - Monitor HR data and process compliance. - Participate in People Services projects and HR system changes. - Support implementation and testing of new processes and solutions. - Identify opportunities to improve and simplify People Services processes. - Create and update HR procedures and ways of working. **Qualifications & experience** - Strong practical knowledge of Polish labour law and social security regulations, from the employer's perspective. - Solid experience independently managing the full employee lifecycle. - Experience in a senior HR operations, personnel administration or People Services role. - Experience working in an international organisation. - Very good command of English, both written and spoken. - Strong ability to advise managers and handle complex employee-related matters. - Very good organisational skills, attention to detail and ability to work independently. - Experience with Soneta Enova and/or Oracle HCM Cloud would be a strong advantage. - Good MS Office skills, particularly Excel. **Why Arcadis?** We can only achieve our goals when everyone is empowered to be their best. We believe everyone's contribution matters. It’s why we are pioneering a skills-based approach, where you can harness your unique experience and expertise to carve your career path and maximize the impact we can make together. You’ll do meaningful work, and no matter what role, you’ll be helping to deliver sustainable solutions for a more prosperous planet. Make your mark, on your career, your colleagues, your clients, your life and the world around you. Together, we can create a lasting legacy. Join Arcadis. Create a Legacy. **Our Commitment to Equality, Diversity, Inclusion & Belonging** We want you to be able to bring your best self to work every day which is why we take equality and inclusion seriously and hold ourselves to account for our actions. Our ambition is to be an employer of choice and provide a great place to work for all our people. We believe that by working together diverse people with different experiences develop the most innovative ideas. Equality, diversity and inclusion is at the heart of how we improve quality of life and we work closely with our people across six ED&I Workstreams: Age, Disability, Faith, Gender, LGBT+ and Race. A diverse and skilled workforce is essential to our success. The salary range for this position is 11 741 - 17 608 PLN gross. #LI=KA1