People Systems Specialist

Job description

The **People Systems Specialist** is responsible for the day-to-day administration, support, and optimization of the organization’s People Team technology ecosystem, anchored by the Ceridian Dayforce platform. This role supports core HRIS functionality along with connected systems including the Applicant Tracking System (ATS), engagement survey tools, recognition platforms, and performance management systems. This position plays a key role in maintaining system integrity, improving processes, and supporting a high-performing sports organization. The People Systems Specialist partners closely with cross-functional stakeholders to enhance the employee experience, ensure accurate data, and help deliver efficient, scalable People processes. This is a hands-on role for someone who thrives in a fast-paced, team-oriented environment and enjoys working directly in systems to solve problems and improve operations. **ESSENTIAL FUNCTIONS:** *People Systems Administration & Support* - Administer and maintain Dayforce and other People Team systems (ATS, engagement, recognition, performance) - Configure and support workflows, forms, organizational structure and business processes in the HRIS - Serve as a primary point of contact for system questions, troubleshooting, and issue resolution - Manage user access, security roles, and permissions across systems - Assist with system updates, releases, testing, and new functionality *Data Management & Integrity* - Maintain accurate and secure employee data across all People systems - Perform routine audits and resolve discrepancies between systems - Support data governance practices and ensure compliance with policies and regulations - Maintain documentation related to system processes and data standards *Reporting & Analytics* - Build and maintain standard and ad hoc reports across People systems (recruiting, engagement, performance, etc.) - Support data requests from People Team and business stakeholders - Analyze trends and deliver actionable insights *Process Support & Optimization* - Identify opportunities to streamline and improve People Team workflows through system enhancements - Support automation of manual processes across the employee lifecycle (recruiting, onboarding, payroll, engagement, performance) - Assist in documenting processes, procedures, and system configurations - Enhance employee experience through effective system use *Integrations & Technical Coordination* - Support integrations between Dayforce and third-party systems (ATS, payroll, benefits, etc.) - Assist with troubleshooting data flow and integration issues in partnership with IT and vendors - Participate in testing and validation of system changes and integrations - Support onboarding of new entities or system expansions as needed *Cross-Functional Partnership* - Partner with the People Team, Talent Acquisition, Payroll, IT, Finance, and other stakeholders - Gather requirements and support implementation of system improvements - Provide end-user training and guidance - Support People Team programs, including recruiting, engagement initiatives, and performance cycles **NONESSENTIAL FUNCTIONS:** - Advise team on report selection based on data needs - Collaborate with colleagues to resolve data and data source issues - Ensure high standards of data privacy, accuracy, and quality - Collaborate with cross-functional teams to identify areas for improvement and implement solutions that enhance efficiency and employee experience. - Acts as a technical expert across People systems, including APIs and integrations - Utilize automation tools when possible to streamline the experience of all people - Analyze workforce metrics and recommend improvements - Support design and implementation of systems for operational needs - Manage the workflow of people processes during the employee lifecycle - Must be motivated, reliable, and able to work independently or as part of a team - Maintain professionalism when communicating with internal and external contacts