Performance Creative Specialist

Job description

### **Our Journey** The ShopBack Group is Asia-Pacific’s leading shopping, rewards, and payments platform, serving over 20 million active members across 13 markets. In 2025, the Group continued its global growth with its expansion into North America. Driven by the vision to make every day more rewarding, ShopBack is dedicated to saving members money and time, and delivering delight every day. The platform also enables merchants and brands to engage with their members in a cost-effective manner. Founded in 2014, ShopBack now powers over US$5.5 billion in annual sales for over 20,000 online and in-store partners, and has rewarded shoppers with more than US$900 million (over S$1 billion) in Cashback to date. Through its innovative offerings, ShopBack continues to create value for both members and merchants. Notably, its payment solution, ShopBack Pay, offers members a convenient and rewarding payment option at checkout. ### About the Role We're looking for a **Performance Creative Specialist** to join our growing US Marketing team in Austin, supporting our Paid Marketing efforts. In this role, you'll create and edit the ad creative that powers our paid social and paid search campaigns, and work closely with our Growth Marketing team to understand how that creative performs so we can do more of what works. This is a hands-on role suited to someone in their career who's equal parts creative and curious about the numbers behind the work. **Note:** This role is based in **Austin, Texas.** ### What You'll Own - Create and edit ad creative (static, video, and copy) for paid social and paid search campaigns across channels like Meta, TikTok, and Google - Adapt creative across formats and placements, iterating quickly based on performance and campaign needs - Partner with Growth Marketing to understand creative performance, pulling basic metrics (CTR, CPA, conversion rate) and translating them into clear takeaways - Run creative testing (A/B variants, hooks, formats) to identify what resonates and feed learnings back into future briefs - Maintain a creative calendar and asset library, keeping campaigns stocked with fresh, on-brand content - Ensure all creative reflects ShopBack's brand voice and visual guidelines while adapting to each platform's best practices - Support other partnership campaigns with paid creative as needed - Take on ad-hoc creative and marketing projects as priorities shift ### Essentials to Succeed - Ideally 2 to 4 years of experience in content creation, paid social/performance marketing, or design. - Hands-on experience with design or editing tools (e.g. Canva, Adobe Creative Suite, CapCut) for both static and video content - Comfortable reading basic performance data and using it to inform creative decisions, not just making things look good - Strong eye for visual and written brand consistency across fast-moving, multi-format campaigns - Detail-oriented, organized, and able to manage multiple concurrent creative requests against deadlines - A collaborative team player who works well across functions (Growth, BD, Design) - Genuine interest in e-commerce, cashback, or rewards is a plus - Familiarity with AI tools for creative ideation, editing, or workflow is a plus