Performance Metrics Officer

Job description

## **Who We Are!** 🌍 Africa has the world’s youngest and fastest-growing population. By 2035, the continent is poised to contribute more young people to the global workforce each year than the rest of the world combined. At [Educate!](https://www.experienceeducate.org/) we're obsessed with impact. We leverage iterative learning to build highly scalable youth employment solutions aimed at unlocking the potential of the world’s youngest continent. Educate! prepares youth in Africa to learn, earn and thrive in today’s economy by: 1. Introducing an employment-focused school subject into secondary and 2. Delivering livelihood boot camps for out-of-school youth, with a focus on marginalized rural girls and young women. To date, more than 500,000 youth have been meaningfully impacted across Uganda, Rwanda, Kenya, and Tanzania, and along the way, Educate! has become the largest youth employment and skills provider in East Africa. Educate! is a team of over [300 largely African staff](https://www.experienceeducate.org/leadership-and-boards#leaders) and 300 volunteer youth mentors. We prioritize building an engaging, fulfilling and growth oriented work environment. 50% of our top 30 leaders have been with us for over 5 years, 10+ alumni have started their own organizations, and 6 current or former team members were Acumen Fund East Africa fellows. We have been backed by top foundations such as [Imaginable Futures](https://www.imaginablefutures.com/), [Livelihood Impact Fund](https://www.livelihoodimpactfund.org/), Jack Dorsey’s [#startsmall](https://startsmall.llc/), [CIFF](https://ciff.org/) and [Echidna Giving](https://echidnagiving.org/). Educate! won a [2018 Klaus J. Jacobs Prize](https://jacobsfoundation.org/en/kjj18-educate/) and a [2015 WISE Award](http://www.experienceeducate.org/blog/2015/9/16/educate-named-2015-wise-awards-winner), and has been highlighted by[the World Bank’s S4YE's Impact Portfolio](https://www.s4ye.org/impact-portfolio), an [Al Jazeera documentary](http://www.aljazeera.com/programmes/rebel-education/2016/12/uganda-school-life-educating-poverty-161216165604567.html),[BBC](https://www.bbc.co.uk/programmes/w3csz1pf), [The Brookings Institution](http://www.experienceeducate.org/all-blog/bookingsreport) as one of 14 case studies on scaling education, and the [Gates Foundation as a Goalkeepers Accelerator](https://youtu.be/jKeV9LgWf10?si=Tpov7SFCotCwESfy). In 2022, we received a [catalytic investment from philanthropist Mackenzie Scott](https://www.experienceeducate.org/all-blog/2022/11/14/philanthropist-mackenzie-scott-announces-investment-towards-educates-vision-for-2025) to scale our systems change work. Educate!'s long-term vision is to design solutions that measurably impact millions of youth across Africa each year. ### Good to note: To Our Awesome Applicants! 🚀💫 We know that incredible candidates sometimes hesitate to apply if they don’t meet every requirement. If this role excites you, we encourage you to apply! We’re looking for passionate individuals who believe in our mission and can bring unique perspectives to our team—not just those who check every box. We value diversity and strongly encourage women and individuals from all backgrounds to apply. ## **Position Overview** [Educate!](https://www.experienceeducate.org/), the largest youth skills service provider in East Africa, is seeking a Performance Metrics Officer to support monitoring, reporting, and data quality for the MEWAKA program in Tanzania. This role is important in helping teams collect accurate and timely data across different program locations. The Performance Metrics Officer will work closely with the Performance Metrics Coordinator and frontline teams to support daily reporting, data tracking, data cleaning, and use of monitoring tools and systems. In this role, you will help ensure that program data is complete, accurate, and submitted on time. You will support frontline staff by answering questions about reporting tools, following up on missing or incorrect data, supporting training, and carrying out field visits to ensure tools are being used correctly. You will also support the maintenance of systems such as SurveyCTO, Google Forms, and dashboards, while helping prepare reports and simple data analysis to support program decisions. This role is based in Mwanza, one of Educate!’s three main hubs of operation in Tanzania. The Performance Metrics Officer will spend most of their time in the field, supporting field staff to make sure data collected is high quality and that our monitoring tools reflect field realities. This means frequent travel (at least once a month, typically 4 days per trip) from Mwanza to the schools we coordinate from the Mwanza Hub, including in Kagera, Geita, Tabora and Simiyu, where we support teachers. You may also occasionally travel to our other hubs in Arusha and Dar es Salaam. The ideal candidate has strong field experience, is willing to travel, and is organized, detail-oriented and comfortable working with data and digital tools. You should be able to manage your work independently and communicate well with different teams. This role is a good fit for someone interested in data, program operations, and supporting youth-focused programs through strong monitoring and reporting practices. ## **What You’ll Do🌟** ### **Data Collection support and Coordination (40%)** - Support the Performance Metrics Coordinator in ensuring timely and high-quality reporting by the frontline team on key metrics around program implementation status across all program locations. - Coordinate with frontline teams to ensure timely completion of monitoring responsibilities, including proactive follow-up with staff and their supervisors when data is missing or submitted inaccurately. - Ensure production of timely and accurate Monitoring data through daily data tracking and data cleaning. - Support Performance Metrics Coordinator to conduct regular training on monitoring tools and systems, and ensure that monitoring tools and systems are properly tested before rollout. - Support Performance Metrics Coordinator by ensuring frontline team is aware of any changes to existing monitoring tools or introduction of new tools; support frontline team in addressing any issues around the use of monitoring tools or escalate to coordinator if necessary. - Conduct regular performance metrics field visits to support frontline teams and ensure that they are using monitoring tools effectively. - Support on all performance metrics printing and procurement to ensure timely delivery and high quality of performance metrics materials. - Support on data collection for miscellaneous projects, both within and outside the performance metrics department, as needed. - Serve as a resource person for frontline teams on performance metrics, responding to day-to-day technical questions on tools, forms, and reporting procedures. ### **Performance Metrics System Maintenance (20%)** - Support Performance Metrics coordinator to maintain up-to-date monitoring tools, reflecting any changes to program design or KPIs and feedback from field visits on what works in practice. - Support the maintenance of the reporting system on SurveyCTO, Google forms,Textit, etc. - Ensure the logistics database is up-to-date. ### **Data analysis and reporting (20%)** - Apply Performance metrics principles and best practices to prepare regular communications for frontline teams, including automated progress reports that track the completion of program activities. - Support the Performance Metrics coordinator to ensure accurate compilation and timely publication of Monitoring Reports as well as the timely and accurate maintenance of the performance metrics Dashboards. - Support the Performance Metrics Coordinator during data analysis and independently run some analysis and generate reports. ### **Performance metrics Data Quality Checks (20%)** - Conduct routine data quality checks on submitted data — reviewing for errors, duplicates, inconsistencies, and missing entries, and correcting them or flagging to the Performance Metrics Coordinator. - Collaborate with the Performance Metrics Coordinator to compile data error rates by frontline Team, and provide timely, individualized feedback to support data quality improvement. ## **Who You Are 🦸‍♀️🦸‍♂️** - Education: Degree in Social Sciences, Statistics or similar fields - Experience: 1 - 2 years of experience working in data-related projects or monitoring, including hands-on field data collection in rural settings - Familiarity with education or youth-impact focused programs; experience with Educate!'s program is an added advantage. - Strong organizational skills and detail-oriented. - Excellent verbal and written communication — collaborates easily with other teams and shares feedback proactively. - Self-driven and resourceful — able to manage day-to-day data work independently, with minimal supervision. - Willingness and ability to travel frequently to field sites. - Working experience using online survey platforms (e.g., Google Forms, SurveyCTO) for data collection — comfortable designing, deploying, and troubleshooting forms. - Fits our Five Culture Tenets (see What is Educate! About? below); Learn more by looking at [Educate!’s culture deck here](http://www.experienceeducate.org/careers/#culturedeck) ## **What We Offer****💼** - A vibrant, mission-driven environment with a supportive and fun team. - **Competitive salary** based on experience. - Learning & growth opportunities **Application Process**: Rolling basis, interviews happening soon! ### **Terms** - Location is Mwanza, Tanzania ## **Our Culture & Tenets(Values)** 🌱 **We’re ambitious. Are you?** Educate! is growing fast, so new opportunities are opening up and expanding all the time. We’re inspired by people with drive, and we love to help them reach their full potential. We expect everyone at Educate! to contribute above and beyond their job description, grow their skills, and advance their careers, and we are committed to supporting our staff members on that journey of their careers, and we are committed to supporting our staff members on that journey. 1. **We put Youth First, Impact-Obsessed** - We are purpose-driven, focused on impact, and prioritize what truly matters. We listen to youth, design our efforts around their needs, and ensure every dollar creates transformative experiences they value. 2. **We Exceed Expectations -** We take pride in going above and beyond to achieve the best results—proactively identifying problems and seeking solutions without waiting or stopping at what's requested. 3. **We Are Always Learning -** We are committed to seeking and applying new knowledge and ideas. We stay open-minded and continuously try new things, experiment, grow, and improve. We invest in learning for ourselves and our teams. 4. **We are One Team, Many Views** - We value all individuals, believe diverse ideas and open dialogue drive excellence, foster a supportive and respectful environment where everyone can freely express themselves. We work as one team and prioritize the organization's mission over personal or team interests. 5. **We have the Startup Mindset -** We innovate relentlessly to grow our impact, we never think “we have arrived” or “we’re done.”We constantly challenge the status quo, embrace change, and move quickly toward our vision. Unafraid of failure, we question anything that hinders progress. Every person at Educate! — from interns to the executive director — is evaluated by how they live up to these five cultural tenets. They are at the core of how we achieve our mission and why we work as well as we do. Educate is committed to providing an inclusive and welcoming environment for all who interact in our community. In creating this environment, we encourage people from a variety of cultures, backgrounds and life experiences to join our diverse team. We’re committed to ensuring all candidates are screened for **child and youth safety**. As part of the process, candidates must successfully complete our **standard background verification** and **safeguarding review in accordance with local legal standards**. Educate! reserves the right to withdraw an offer of employment if any screening results indicate potential risks to youth.