Personal Assistant to the Head of Group Credit Risk Management (all genders)

Job description

Working with us means believing in the future; in the great people who are shaping it together every day and in the wide-ranging career paths it opens up. #believeinyourself Erste Group was founded in 1819 as the first Austrian savings bank and is today one of the largest stock-listed banking groups in Central Europe. As an attractive employer, Erste Group offers interesting career opportunities in an international environment. The Personal Assistant acts as a trusted partner to the Head of Group Credit Risk Management within CRO area. Additionally, the Personal Assistant actively supports the activities of the Division in the organization and management of credit applications presented to the Group Credit Committees. In this highly visible role, you ensure excellent execution, reliability, and seamless coordination across senior stakeholders, enabling the division to always operate effectively and professionally. We are looking for a highly organized, proactive and discreet professional who brings structure, clarity and a positive presence to a dynamic environment. You stay one step ahead—anticipating needs, managing complexity, and ensuring that everything runs smoothly, even under time pressure. Your Tasks Proactively manage the calendar and travel arrangements of the Division Head with a strong focus on prioritization and efficiency Organize meetings, offsites and events, including logistics, agenda alignment and follow-ups Coordinate the Credit Committee process, including collecting and managing submissions, preparing expert opinions and ensuring the complete End to End processing of Credit Applications Support application management activities during peak periods, including coordination of Credit Committee and Risk Committee requests, mailbox management, inquiry handling and preparation of expert opinions Act as a central coordination point across senior management and key stakeholders Manage and monitor budgets, including invoice handling and administrative tracking Serve as a reliable point of contact for the division, supporting employees in organizational matters such as onboarding, offboarding, IT coordination and time management processes Maintain and manage the Corporate Real Estate Lead database, ensuring data quality and daily updates Responsible for the IT Coordination of the Head of Division team and supporting the whole division IT coordination tasks Your Background Experience as Personal Assistant, Office Manager or in a comparable role. Alternatively experience in a Mid-Office Banking position or similar Excellent MS Office skills (Outlook, PowerPoint, Excel, Teams, SharePoint) Strong organizational and time management skills with a structured, reliable and detail-oriented working style High level of discretion and integrity when handling sensitive and confidential information A proactive, solution-oriented mindset with a strong drive for execution and delivering results High resilience and the ability to remain calm, efficient and focused in a fast-paced and demanding environment Ability to manage multiple priorities simultaneously, respond quickly to changing requirements and maintain a high level of accuracy under time pressure A positive, confident and professional presence with the ability to build trusted relationships across all organizational levels Fluent communication skills in German and English (written and verbal) Our Offer A central and impactful role within an experienced and highly motivated team A dynamic, international environment with diverse tasks and exposure to senior leadership Discover and enjoy the benefits of Erste Group The minimum wage for this full-time position in accordance with the collective agreement with complete fulfillment of the functional profile is EUR 51.336,04 gross per year. But this is just a formality - we would be happy to talk about your actual salary in person! We offer our employees the opportunity to divide their hours between working from home and at the office. We consider the diversity of our employees as key to innovation and success. As employer we are proud to offer everyone equal chances, irrespective of age, skin colour, religious belief, gender, sexual orientation or origin.