Personal Banking Service Banker - Global Consumer Financial Services

Job description

WHO WE ARE: As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. How? By taking the time to truly understand people. From there, we provide support, services, solutions, and career paths that meet their individual needs and desires. Today, we’re on a journey of transformation. Leveraging technology and creativity to become a future-ready learning organisation. But for all that change, our strategic ambition is consistently clear and bold, which is to be Asia’s leading financial services partner for a sustainable future. We invite you to build the bank of the future. Innovate the way we deliver financial services. Work in friendly, supportive teams. Build lasting value in your community. Help people grow their assets, business, and investments. Take your learning as far as you can. Or simply enjoy a vibrant, future-ready career. Your Opportunity Starts Here. Roles & Responsibilities At OCBC, we are constantly on the lookout for exceptional individuals to join our team. As Singapore’s longest‑established local bank and a recognised leader for Consumers and SMEs (Euromoney Awards for Excellence), we are committed to investing in and developing our people. If you are driven, customer-focused, and thrive in a dynamic environment, we invite you to build your career with us. As a Teller, you will be the frontline representative of OCBC, providing efficient over-the-counter banking services while delivering a consistently high standard of customer experience. You will play a key role in ensuring accurate transaction processing, building customer relationships, and promoting digital banking adoption. Deliver a consistently high-quality and personalised service experience aligned with OCBC’s service standards. Proactively engage customers to understand their needs and provide appropriate solutions. Handle cash transactions, customer enquiries and resolve service issues professionally and promptly. Build and maintain positive customer relationships to enhance satisfaction and loyalty. Who you are Diploma or equivalent in any discipline. Prior experience in cash handling and customer service preferred. Good numerical accuracy and attention to detail. Ability to work in a fast paced environment. What we offer: Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth and aspirations are every bit as cared for as the needs of our customers.