Personal Lines Insurance Account Manager

Job description

**Pyron Group is seeking a Personal Lines Account Manager to support and serve individuals and families with their personal insurance needs.** In this role, you'll become a trusted resource for clients by helping them navigate coverage decisions, policy changes, renewals, and everyday insurance questions. We believe insurance should be easier to understand, easier to manage, and backed by people who genuinely care. If you enjoy serving others, paying attention to details, and being part of a supportive team, we'd love to meet you. ## What You'll Do - Build and maintain strong relationships with personal insurance clients - Serve as a primary point of contact for policy servicing and account support - Process policy changes, endorsements, renewals, and other service requests - Review accounts and identify opportunities to improve client protection - Assist clients with coverage questions, billing concerns, and claims support - Work closely with Personal Risk Advisors and carrier partners to deliver excellent service - Maintain accurate documentation and account records - Support retention, account growth, and client satisfaction initiatives ## What We're Looking For - Strong communication and relationship-building skills - Excellent organization and attention to detail - Ability to manage multiple priorities in a fast-paced environment - Insurance experience is helpful but not required - Property & Casualty License preferred or willingness to obtain one with agency support ### New to Insurance? That's okay. Many of our most successful team members started with no insurance experience. We provide training, support, and development opportunities to help motivated individuals build long-term careers in the industry. ## Professional Development We believe growth is a shared investment. Pyron Group provides support for licensing, continuing education, and professional development opportunities. Licensed team members receive agency support for required Mississippi licensing and continuing education, and we encourage the pursuit of respected industry designations, such as CISR and CIC, through our professional development program. ## Compensation & Benefits We invest heavily in our team members by offering: - Competitive salary based on experience - Optional commission opportunities - Quarterly bonus opportunities - Medical, Dental, and Vision Insurance - HSA and FSA options with employer contributions - 401(k) with employer matching - Paid Time Off and Paid Holidays - Company-paid Life and Short-Term Disability Insurance - Optional Long-Term Disability and Supplemental Life Insurance - Ongoing training and career advancement opportunities ## About Pyron Group Pyron Group is a people-first insurance agency serving communities across Mississippi. We are committed to helping clients navigate life with confidence while creating meaningful careers for our teammates. Our culture is built around integrity, hospitality, clarity, and service. Every member of our team plays a role in helping us fulfill our mission to **lighten the load and lift the spirit**.