Pharmacy Consultant Relations Leader

Who We Are:

SmithRx is a rapidly growing, venture-backed Health-Tech company. Our mission is to disrupt the expensive and inefficient Pharmacy Benefit Management (PBM) sector by building a next-generation drug acquisition platform driven by cutting edge technology, innovative cost saving tools, and best-in-class customer service. With hundreds of thousands of members onboarded since 2016, SmithRx has a solution that is resonating with clients all across the country.

We pride ourselves for our mission-driven and collaborative culture that inspires our employees to do their best work. We believe that the U.S healthcare system is in need of transformation, and we come to work each day dedicated to making that change a reality. At our core, we are guided by our company values:

• Integrity: Our purpose guides our actions and gives us confidence in the path ahead. With unwavering honesty and dependability, we embrace the pressure of challenging the old and exemplify ethical leadership to create the new.
• Courage: We face continuous challenges with grit and resilience. We embrace the discomfort of the unknown by balancing autonomy with empathy, and ownership with vulnerability. We boldly challenge the status quo to keep moving forward—always.
• Together: The success of SmithRx reflects the strength of our partnerships and the commitment of our team. Our shared values bind us together and make us one. When one falls, we all fall; when one rises, we all rise.

Job Summary:

SmithRx is seeking a talented Consultant Relations Leader who will play a critical part of our growth efforts by leading all pharmacy consultant engagements.The role will be responsible for leading a small team to manage, build and maintain relationships in the pharmacy consultant community as well as educating consultants on our value proposition and key differentiators. The critical KPI commonality with consultants to correctly evaluate our value proposition in the market, as well as the ability to gain direct feedback and opportunities for improvement from our partners.

In this role, you will collaborate cross functionally to effectively promote, support, partner and deliver the SmithRx solution. In addition, you will lead development of playbooks for each key consultant partner on how to evaluate SmithRx, and work with our pricing and proposals team to ensure these offers are calibrated to consultant evaluative process. Our team members must be willing to wear multiple hats and adapt to different situations as SmithRx continues to grow and expand throughout the United States.

The ideal candidate will have a strong background and interest in healthcare and pharmacy benefits consulting, relationship management, strategy, negotiation, and leading presentations externally and internally. This role reports directly to our VP of Commercial Strategy.

What you will do:

• Nurture SmithRx relationships with key contacts in the pharmacy consulting community, to drive strong relationships and increase understanding about our capabilities
• Drive opportunity growth through the pharmacy consultant channel
• Effectively collaborate with members of cross functional teams: Sales, Customer Success, Revenue Ops, Pricing & Proposals, Strategy, Analytics, and Marketing
• Partner with Sales on key broker + consultant house relationship overlap to represent a cohesive, coordinated Smith external view
• Facilitate meetings with pharmacy consultants to understand our differentiators and to drive excitement about our value proposition
• Represent Smith at consultant led events
• Learn and understand the various tools that are used in the Commercial Organization and work with your team to brainstorm and develop creative ways for further enablement (short videos, job aides, etc.)
• Content preparation and leading training will be critical
• Assist with responses to pharmacy consultant sourced RFIs/RFPs.
• Assist in demonstrating SmithRx client value that occurs with shared broker clients and spreading the word across the practice when we deliver strong ROI and outcomes
• Provide ongoing follow up on RFP submissions to consultants
• Conduct ongoing value presentations on consultant book of business performance
• Develop and maintain intra-company relationships consistent with our values
• 10-20% travel required based on season and business need

What you will bring to SmithRx:

• 8+ years PBM experience working with consultants
• Prior experience at a pharmacy consulting firm preferred
• Experience in a high growth, fast changing environment
• Ability to quickly understand complex internal processes and needs
• Excellent poise and presentation skills, strong writing skills
• Experience leveraging technology and tools
• Adept at social selling and networking

What SmithRx Offers You:

• Highly competitive wellness benefits including Medical, Pharmacy, Dental, Vision, and Life Insurance and AD&D Insurance
• Flexible Spending Benefits
• 401(k) Retirement Savings Program
• Short-term and long-term disability
• Discretionary Paid Time Off
• Paid Company Holidays
• Wellness Benefits
• Commuter Benefits
• Paid Parental Leave benefits
• Employee Assistance Program (EAP)
• Well-stocked kitchen in office locations
• Professional development and training opportunities