Pharmacy IT Solutions Manager

Job description

City/State Norfolk, VA Work Shift First (Days) Overview: Overview The Pharmacy IT Solutions Manager serves as the primary liaison between Pharmacy Operations, Finance, and Information Technology teams, ensuring the successful delivery and support of pharmacy technology solutions, data analytics, and operational initiatives. This role leads and supports IT-related projects, system enhancements, testing activities, regulatory reporting, and data-driven decision-making processes that directly impact pharmacy operations and financial performance. The manager functions as a subject matter expert for pharmacy systems, pharmacy claims data, pricing methodologies, and reporting solutions. Responsibilities include partnering with stakeholders to gather requirements, support system implementations, coordinate User Acceptance Testing (UAT), perform root cause analysis, and ensure successful project execution. This position also supports inbound revenue allocation, financial reconciliation activities, regulatory reporting requirements, and ongoing process improvement initiatives. The ideal candidate combines strong healthcare and pharmacy domain knowledge with technical expertise in data analytics, reporting, and IT project delivery, serving as a key bridge between business operations and technology teams. Education Master's Degree (Required) Certification/Licensure No specific certification or licensure requirements Experience 3 years of healthcare experience required. 3 years of experience in data analysis, reporting, and business intelligence required. Experience with Databricks, Azure Synapse, SQL, and advanced Microsoft Excel required. Experience with PowerBI and Tableau preferred. Experience working with pharmacy claims data including familiarity with the NCPDP post adjudication layout, pharmacy pricing, reimbursement methodologies, or pharmacy financial operations required. Experience supporting IT projects, system implementations, creating project plans, User Acceptance Testing (UAT), test case development, root cause analysis, and cross-functional stakeholder collaboration required. We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay rate for Full Time employment is:$91,416.00-$152,380.80. Additional compensation may be available for this role such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities. Benefits: Caring For Your Family and Your Career • Medical, Dental, Vision plans • Adoption, Fertility and Surrogacy Reimbursement up to $10,000 • Paid Time Off and Sick Leave • Paid Parental & Family Caregiver Leave • Emergency Backup Care • Long-Term, Short-Term Disability, and Critical Illness plans • Life Insurance • 401k/403B with Employer Match • Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education • Student Debt Pay Down – $10,000 • Reimbursement for certifications and free access to complete CEUs and professional development •Pet Insurance •Legal Resources Plan •Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met. Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves. In support of our mission “to improve health every day,” this is a tobacco-free environment. For positions that are available as remote work, Sentara Health employs associates in the following states: Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.