ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN Clinical Coordinator Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!The PHRN Coordinator is responsible for conducting comprehensive reviews of patient care documentation in accordance with established standards, protocols, and regulatory requirements. This position plays a key role in maintaining the quality and accuracy of prehospital patient records. The PHRN MDS Coordinator will collaborate closely with clinical staff, managers, and other stakeholders to identify areas for improvement and provide feedback for ongoing education and training.MDS Assessments – Complete and submit accurate Minimum Data Set (MDS) assessments within required timelinesCare Planning – Develop and update individualized care plans for residentsRegulatory Compliance – Ensure assessments and documentation align with Medicare/Medicaid, CMS, and state regulationsInterdisciplinary Collaboration – Work with nurses, therapists, and other healthcare team members to support quality patient careData Accuracy & Reporting – Maintain precise documentation to support reimbursement and complianceApply knowledge of PDPM (Patient-Driven Payment Model) to support accurate reimbursement classificationReview patient records and clinical documentation for completeness and accuracyIdentify missing, incomplete, or incorrect information and follow up accordinglyProvide feedback and support ongoing education/training based on documentation review findingsManage multiple deadlines independently in a remote work environmentRequirementsCurrent and valid PHRN licenseMust have bedside/clinical experienceMust have at least 2 years experience with MDS (Minimum Data Set)With extensive team lead / supervisory experienceHas experience supporting a U.S. Skilled Nursing Facility (SNF)Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.Excellent attention to detail and analytical skills.Effective communication and interpersonal abilities.Ability to work independently and collaboratively in a team-oriented environment.Commitment to continuous learning and professional development.Willing to work on shifting schedule.BenefitsWhat can we offer you? Competitive salary and benefits Health Insurance with free dependents* 10%-night differential Attendance Bonus Paid time off Convertible to cash leave credits Performance Appraisal Work-life balance A focus on growing your career path with us We encourage you to follow your passions and learn new skills Our commitment to you Strong culture and values-driven leadership We create opportunities for you to learn and grow at any stage of your career Continuous learning and innovation We foster an all inclusive environment where everyone thrives
ISTA Solutions, an outsourcing/offshoring company, is in search of an experienced PHRN Clinical Coordinator Team Lead to join our rapidly expanding team. As a member of our team, you will have the opportunity to work with highly skilled professionals, who prioritize employee satisfaction and work-life balance. At ISTA Solutions, we pride ourselves on creating a culture focused on long-term success and life-long learning. We're looking for a team player who is ready to contribute to our mission, just like you!
The PHRN Coordinator is responsible for conducting comprehensive reviews of patient care documentation in accordance with established standards, protocols, and regulatory requirements. This position plays a key role in maintaining the quality and accuracy of prehospital patient records. The PHRN MDS Coordinator will collaborate closely with clinical staff, managers, and other stakeholders to identify areas for improvement and provide feedback for ongoing education and training.
- MDS Assessments – Complete and submit accurate Minimum Data Set (MDS) assessments within required timelines
- Care Planning – Develop and update individualized care plans for residents
- Regulatory Compliance – Ensure assessments and documentation align with Medicare/Medicaid, CMS, and state regulations
- Interdisciplinary Collaboration – Work with nurses, therapists, and other healthcare team members to support quality patient care
- Data Accuracy & Reporting – Maintain precise documentation to support reimbursement and compliance
- Apply knowledge of PDPM (Patient-Driven Payment Model) to support accurate reimbursement classification
- Review patient records and clinical documentation for completeness and accuracy
- Identify missing, incomplete, or incorrect information and follow up accordingly
- Provide feedback and support ongoing education/training based on documentation review findings
- Manage multiple deadlines independently in a remote work environment
Requirements
- Current and valid PHRN license
- Must have bedside/clinical experience
- Must have at least 2 years experience with MDS (Minimum Data Set)
- With extensive team lead / supervisory experience
- Has experience supporting a U.S. Skilled Nursing Facility (SNF)
- Strong knowledge of prehospital patient care protocols, standards, and regulatory requirements.
- Excellent attention to detail and analytical skills.
- Effective communication and interpersonal abilities.
- Ability to work independently and collaboratively in a team-oriented environment.
- Commitment to continuous learning and professional development.
- Willing to work on shifting schedule.
Benefits
What can we offer you?
- Competitive salary and benefits
- Health Insurance with free dependents*
- 10%-night differential
- Attendance Bonus
- Paid time off
- Convertible to cash leave credits
- Performance Appraisal
- Work-life balance
- A focus on growing your career path with us
- We encourage you to follow your passions and learn new skills
Our commitment to you
- Strong culture and values-driven leadership
- We create opportunities for you to learn and grow at any stage of your career
- Continuous learning and innovation
- We foster an all inclusive environment where everyone thrives
ISTA Solutions is home to rockstar professionals who aim to be engaged in defining and building an employee centric culture, focused on long term success, work-life balance, and life-long learnings. From the industries we support, to the functions we perform, ISTA has structured ourselves differently from other outsourcing companies; effectively setting ourselves apart from the rest of the pack. If you are looking for something new and something different, where you are engaged not only in your own success but in defining and building the culture you want to belong in, you've come to the right place.
ISTA Solutions is home to rockstar professionals who aim to be engaged in defining and building an employee centric culture, focused on long term success, work-life balance, and life-long learnings. From the industries we support, to the functions we perform, ISTA has structured ourselves differently from other outsourcing companies; effectively setting ourselves apart from the rest of the pack. If you are looking for something new and something different, where you are engaged not only in your own success but in defining and building the culture you want to belong in, you've come to the right place.
