Physical Access Control (CAS) Administrator – APJ Region

Job description

Securitas Group Securitas is a world-leading safety and security solutions partner that helps make your world a safer place. By leveraging technology in partnership with our clients, we offer a broad portfolio of value-enhancing services and solutions integrated across the security value chain – from on-site services to advanced monitoring, comprehensive risk prediction and advisory services. With around 322 000 employees in 44 markets, our innovative, holistic approach with local and global expertise makes us a trusted business partner to many of the world’s best-known companies. Benefitting from almost nine decades of deep experience and guided by our values of integrity, vigilance, and helpfulness, we create sustainable value by helping our clients optimize their operations and protect what matters most - their people and assets. Within one of our most important Global Client partnerships, the Asia Pacific & Japan (APJ) Control Access System (CAS) team plays a vital role in delivering secure, seamless and compliant physical access operations across multiple countries. This team sits at the heart of operational trust, supporting badge administration, access governance, audit readiness and continuous improvement across a complex, fast-moving environment. About the role As a CAS Administrator for the APJ region , you will play a key role in safeguarding client operations through effective access control, badge administration, compliance support and reporting. This is an excellent opportunity for a highly organised, detail-focused professional who enjoys working at pace, collaborating across teams and contributing to a security function that values precision, service excellence and continuous improvement. Please note that this role requires practical Access Control Administration experience. Experience gained solely through working in a Security Operations Centre (SOC) is unlikely to meet the requirements of this position. Responsibilities Badge Management Manage the end-to-end badge issuance process for employees, contractors, visitors and temporary staff, ensuring accuracy, approval and compliance. Maintain badge inventory, printers and associated supplies, ensuring all materials are secure and available when required. Support site launches, re-badging exercises and other badge-related projects as needed. Access Management Review and process access requests for new joiners, role changes and project requirements, ensuring appropriate approval is in place. Provision, amend or remove physical access and related credentials in line with approved requests and security principles. Work closely with HR, contractor management and site teams to keep access records accurate and up to date. Reconciliation and Validation Carry out scheduled reconciliations to confirm badges, access permissions and system records align with current personnel data, including regular reviews for contractors and non-regular workers. Support access reviews and resolve anomalies such as duplicate or orphaned accounts. Maintain accurate records and evidence to support internal audits and compliance activities. Separation and Offboarding Remove badge and system access promptly for employees and contractors who leave the organisation. Complete regular reconciliations with HR for remote or standalone sites to identify missed status changes. Maintain deactivation records and support badge recovery with site teams where possible. CAS Application Administration Monitor CAS software and hardware, carry out basic troubleshooting and support testing for updates or changes and perform User Acceptance Testing (UAT). Escalate technical issues to engineers or vendors and track them through to resolution. Workflows monitoring of integrated upstream / downstream applications. Maintain current procedures and user guidance in line with global standards and local requirements. Provide training and day-to-day support on system use, badge issuance and emergency access procedures. Reporting and Management Information Prepare regular and ad-hoc reports on badge activity, access requests, system usage and compliance matters. Produce access control reports to support audits, investigations, emergency response and operational planning. Generate MIS for management, presentation, data support for audit & client reviews. Provide required documentation, logs and reconciliations to client security and audit teams. Manage overall central CAS operation including CAS database management, guide CAS staff deployed, train, & support Client Management. Data Analysis and Process Improvement Analyse access control data to identify trends, anomalies and opportunities to improve security and operational efficiency. Support the implementation of approved process improvements in collaboration with regional and global CAS teams. Maintain organised records of approvals and requests in line with policy and audit requirements. Requirements Qualifications and Experience At least three years’ experience in physical security operations and access control administration, ideally gained within a multi-site, enterprise or multinational environment. A bachelor’s degree in Security Management, Information Systems or a related discipline, or equivalent practical experience. Technical Skills Strong working knowledge of electronic access control systems and databases, with experience of AMAG Symmetry or a comparable platform highly desirable. Familiarity with badge printing systems and basic troubleshooting of security hardware and related devices. Experience using AI-enabled tools for data modelling, analysis or reporting would be an advantage. Knowledge and Experience Good understanding of security policies, audit requirements and access management controls. Experience working within corporate security processes or comparable control environments would be beneficial. Analytical & Organizational Skills: Strong attention to detail, sound judgement and the ability to manage records, audits and competing priorities with accuracy and professionalism. Communication & Collaboration: Strong communication skills, with the ability to build effective working relationships across countries, functions and stakeholder groups. Confidence in guiding colleagues on processes, systems and good practice, with a collaborative and service-oriented approach. Ability to work effectively with HR, IT and security teams to resolve issues and support a consistently high standard of service delivery. Other Requirements: A high level of integrity, discretion and trustworthiness when handling sensitive data and access-related information. Ability to work in a 24x7 operational environment and shift pattern, including responsiveness to urgent issues or off-hours escalations. Familiarity with the APJ regional context (cultural, legal aspects of physical security) is beneficial. Working location: Manyata Tech Park, Nagavara, Outer Ring Road, Near Hebbal, Bangalore, Karnataka 560045 Why Join Securitas Joining Securitas means becoming part of a global organisation where your work has visible impact, your expertise is valued and your growth is supported. In this role, you will contribute to a high-performing team delivering critical services for a leading global client, while building experience in a dynamic international environment shaped by collaboration, accountability and innovation. What we offer At Securitas we believe in doing the right thing and doing it well. For our customers and our employees. Our employees come from all walks of life and bring with them many talents and perspectives. We aim for diverse representation throughout the company, and we are committed to equal pay, safe working conditions, gender balance and an inclusive work environment with a wide range of skills and development opportunities. If this sounds like the right next step in your professional career, don't hesitate and apply!