Assist with daily pickup scheduling and dispatch coordination Follow up on pickup status and report delays or issues Communicate with drivers and customers regarding basic pickup updates Assist with pickup arrangements for key customers Help handle basic pickup issues and escalate when needed Maintain pickup records and update operational information Support communication between warehouse, transportation, and other teams Assist with daily operational tasks and peak season support Complete other tasks assigned by the supervisor or managerRequirementsBachelor’s degree preferredStrong communication and coordination skillsDetail-oriented with strong problem-solving abilitiesAbility to work in a fast-paced operational environmentProficiency in Excel and basic operational systemsStrong organizational and multitasking skillsBilingual in Mandarin and EnglishBenefitsSupervisor: 60k-75k + Bonus / Specialist: 21-25/hr +1.5OT +Bonus7 PTO days5 Paid Sick Leave Days6 Paid Holidays401K Medical insurance, Dental and Vision Insurance, STD/LTD
- Assist with daily pickup scheduling and dispatch coordination
- Follow up on pickup status and report delays or issues
- Communicate with drivers and customers regarding basic pickup updates
- Assist with pickup arrangements for key customers
- Help handle basic pickup issues and escalate when needed
- Maintain pickup records and update operational information
- Support communication between warehouse, transportation, and other teams
- Assist with daily operational tasks and peak season support
- Complete other tasks assigned by the supervisor or manager
Requirements
- Bachelor’s degree preferred
- Strong communication and coordination skills
- Detail-oriented with strong problem-solving abilities
- Ability to work in a fast-paced operational environment
- Proficiency in Excel and basic operational systems
- Strong organizational and multitasking skills
- Bilingual in Mandarin and English
Benefits
- Supervisor: 60k-75k + Bonus / Specialist: 21-25/hr +1.5OT +Bonus
- 7 PTO days
- 5 Paid Sick Leave Days
- 6 Paid Holidays
- 401K
- Medical insurance, Dental and Vision Insurance, STD/LTD
Founded in 2025, SwiftX is one of the fastest-growing technology-driven logistics companies in the U.S., serving 30+ states, 5,000+ ZIP codes, and processing over 500,000 packages daily. Backed by an ambitious growth strategy and expanding nationwide network, we offer exceptional opportunities for professionals who want to make an impact and grow alongside a rapidly-scaling company. Join us and help shape the future of e-commerce last-mile logistics. 🚀
