Planning Operations intern

Job description

Company Description Jacobs Douwe Egberts Peet's (JDE Peet's) is the world's leading pure-play coffee and tea company. For more than 265 years, JDE Peet's has been inspired by the belief that it’s amazing what can happen over a cup of coffee or tea. Today, JDE Peet's unleashes the possibilities of coffee and tea in more than 100 countries, through a portfolio of over 50 brands including Douwe Egberts, L’OR, Jacobs, Senseo, Tassimo, OldTown, Super, Pickwick and Moccona. Job Description As a Planning Operations Intern at JDE Peet's, you will be integrated in the Belux Operations team and become part of the team responsible for the planning and execution of technical service on our coffee machines (B2B). This will give you the insights on how we deliver key service to our customers! We create remarkable customer experiences through our services! Your main responsibilities: You will actively be integrated in the Planning (Dispatching) & installation team where you are asked to be a supportive member and take a responsibility on some tasks. This internship is mainly a working internship to gain work experiences and not a research internship. Create calls in the system based on input from customers. Part of the tasks will be operationally (60%), supporting the team in the day-to-day operations, for example: Contacting field technicians on their planning Support the logistics team in the daily monitoring and follow up of the day-to-day operational routines Support the team in cross-functional initiatives to tackle issues Support on planning of installations and the out-roll of projects Submit orders from draft to pending Second part of the tasks (40%) consist of using the experience from the operational activities to support & initiate improvement proposals, within the function as well as cross-functional within operations. You will be asked to join the field team several days in the field with customer trips to better understand the business and needs from the field. Qualifications You are an enthusiastic student with a matching educational business background, and preferably a supply chain or operations passionate. Your internship is a mandatory aspect of your studies. You are a team player with strong communication & analytical skills You work pro-actively, take ownership of your own projects and deadlines, and are result driven You can have basic understanding/ability to speak in either Dutch or French and be fluent in English You’re available for at least 5 to 6 months starting from September / October 2026 Your internship is a mandatory part of your studies Additional Information What’s it like to work at JDE Peet’s? We are people united by the power and possibility of tea and coffee. At JDE Peet’s, we thrive on the freedom to pursue opportunities, provoking new ideas to make an impact at scale. Our ambition is simple – JDE Peet's: unleashing the possibilities of coffee and tea. At JDE Peet's, we believe it’s amazing what can happen over a cup of coffee or tea. We also believe that a diverse and inclusive culture enables us to serve every coffee and tea lover in the best possible way. No matter who you are, where you come from, how you live your life, you can fulfil your ambitions and contribute to our success. When you grow, we grow, and coffee & tea grows. What’s next? Interested? We’d love to hear from you! After we received your application we will do our utmost to give you quick feedback. Part of the recruitment procedure will be an online assessment, followed by interviews. Our DE&I Statement At JDE Peet’s we aim to create a better future where we authentically serve, reflect and embrace everyone. We believe in fostering a more diverse, equitable and inclusive organisation where everyone feels comfortable to truly be who they are and unleash their full potential. This means we do not tolerate discrimination on the basis of our race, ethnicity, sex, gender identity, sexual orientation, religion, nationality, age, disability, or any other trait protected by law. Throughout the entire employee lifecycle, we place DE&I at the core of our people processes. This enables us to drive objectivity and eliminate any potential bias, ensuring an inclusive experience in the workplace. Do not hesitate to reach out if you require any reasonable adjustments to the recruitment process. Find out more at: https://careers.jacobsdouweegberts.com/ #unleashyourpossibility #acupofamazing #LI-Hybrid