Platform Engineer - Workspace

Platform Engineers ensure the continued successful operation of technology platforms, minimising disruptions that may impact client experience. They are accountable for maintaining the high availability, resilience, security and performance of technology platforms and associated business operations and services, incorporating automation to improve efficiency and reduce repetitive tasks. The role performs operational activities across endpoint management and infrastructure platforms, including availability and capacity management, service support, configuration management, software deployment, upgrades, patching and security compliance. Platform Engineers support the development, implementation and ongoing management of technology solutions through configuration, installation, systems integration, testing and post-implementation support. They actively contribute to the continual improvement of Platform Engineering practices, methods, workflows and tools, ensuring technology environments remain secure, reliable and fit for purpose. Key Responsibilities Endpoint and Platform Management: Administer, configure and maintain Windows and macOS endpoint environments using Microsoft Intune, SCCM/MECM and JAMF. Maintain platform availability, device compliance, configuration standards, patching and lifecycle management while minimising service disruptions. Application Packaging and Deployment: Package, configure, test, deploy, update and remove applications using SCCM/MECM, Intune and JAMF. Ensure reliable software distribution, maintain deployment workflows and documentation, and automate provisioning and repetitive deployment activities where appropriate. Endpoint Security and Configuration Management: Implement and maintain endpoint security controls, including Microsoft Defender integration with Intune, application control, Attack Surface Reduction (ASR) rules, security policies and configuration baselines. Administer and troubleshoot Active Directory and Group Policy within a complex enterprise environment to support security, compliance and consistent endpoint configuration. Testing, Implementation and Technical Support: Design and execute test cases for applications, configurations, platform changes and system integrations. Document results, identify risks and issues, support implementation activities, troubleshoot operational problems and provide post-implementation support to ensure solutions meet technical and business requirements. Infrastructure Operations and Service Management: Maintain endpoint management infrastructure and supporting services, monitoring availability, capacity, performance, resource utilisation and service levels. Undertake upgrades, patching and maintenance, identify required changes, and contribute to operational planning and the resolution of complex technical issues. Technical Documentation, Automation and Continuous Improvement: Develop and maintain accurate technical documentation, standard operating procedures, deployment instructions, configuration records and repeatable operational workflows. Identify opportunities to improve processes, automate repetitive tasks and enhance the efficiency, consistency and reliability of platform engineering practices. Collaboration, Guidance and Operational Planning: Collaborate with technical teams and stakeholders to support technology implementations, provide technical guidance within areas of expertise, manage competing priorities and contribute to resource planning. Recognise knowledge limitations and engage appropriate expertise to resolve issues and deliver effective outcomes About You The successful applicant will hold a relevant degree with at least four years of subsequent relevant experience, or possess an equivalent combination of qualifications, training and relevant professional experience. You will demonstrate: Enterprise Endpoint Management: Proven experience administering Microsoft Intune, SCCM/MECM and JAMF in an enterprise environment, with practical expertise managing Windows and macOS devices, configurations, compliance, patching and software deployment. Application Packaging and Deployment: Demonstrated experience packaging, testing, deploying and troubleshooting applications across SCCM/MECM, Intune and JAMF, including an understanding of deployment workflows, application dependencies and reliable software distribution. Endpoint Security and Infrastructure: Strong technical skills in Microsoft Defender integration with Intune, application control, Attack Surface Reduction (ASR) rules, Active Directory and Group Policy management, with an understanding of enterprise security controls and configuration compliance. Technical Documentation and Process Improvement: Excellent documentation and workflow development skills, including creating clear, accurate and repeatable technical procedures, deployment instructions and operational documentation, with a focus on automation and continuous improvement. Technical Problem-Solving and Collaboration: Strong analytical, troubleshooting and problem-solving skills, with the ability to resolve complex technical issues, assess risks, manage competing priorities and work collaboratively with technical teams and stakeholders to deliver reliable technology services. Candidates must have full unrestricted Australian work rights and will be subject to a National criminal history check. What we can offer This is a full time, fixed term opportunity until December 2027 based at Brisbane South (Nathan) campus. As Griffith is a multi-site university, you may be required to work across other locations. Griffith University’s sites are located on the lands of the Yugarabul, Yuggera, Jagera, Turrbal, Yugambeh and Kombumerri peoples. Salary HEW 7 Salary - Base range - $104,504.60 - $113,219.43 + 17% superannuation. Full package range - $122,270.38 - $132,466.72. Why join Griffith? As a values-led organisation, at Griffith University, we've worked hard to create a dynamic and strong organisational culture. We offer: Wide range of Learning and Development opportunities Mix of on campus and work from home options available and a supportive work environment Salary packaging options and corporate health discounts Generous leave entitlements including paid parental leave and leave loading Support with future learning opportunities through our educational staff assistance scheme Opportunities for internal mobility Health Safety and Wellbeing initiatives – on campus Gym facilities At Griffith, we’re committed to providing a safe and inclusive environment for all - whoever you are and wherever you’re from. If you require any accommodations, we welcome you to let us know so we can work with you to participate fully in our recruitment experience. Griffith University values diversity, inclusion and flexibility and we encourage Aboriginal and Torres Strait Islander, and people of all backgrounds to apply. For more information please visit our Equity, Diversity and Inclusion page. Our University is committed to fostering a safe, respectful and inclusive community for all. In alignment with the National Higher Education Code to Prevent and Respond to Gender-based Violence (2025), Griffith University includes a declaration as part of the recruitment journey to uphold the values and standards of our community. Griffith University also maintains a strict zero-tolerance policy against all forms of modern slavery. For more information, please refer to Griffith’s Modern Slavery Policy . How to apply Please submit your application online and ensure it includes the following: A covering letter outlining your suitability for the role please refer to the qualifications above and the position description. Current curriculum vitae/resume including full contact details For application and recruitment advice please reach out to Laura Whitworth, Talent Acquisition Partner on Closing date: Sunday 25th October at 11:59pm. All applications must be submitted online. Every institution values excellence. What matter most is why. Griffith was created to be a different type of university. You’ll find we’re about leading research, academic excellence, and the transformative power of education. But what sets us apart is why those things matter and how you’ll achieve them. Why? Griffith brings together exceptional minds like yours from across the globe and from all walks of life. Here, we do incredible work, questioning and challenging, always in the pursuit of excellence. Digital Solutions. A team you’ll want to be a part of. When you join Digital Solutions, you’ll be part of a team that delivers impact by enhancing digital experiences for the graduates of tomorrow, researchers of today and all those working to make it a brighter future. But we know it’s not just what you do that matters, it’s who you do it with. Our people will tell you – our team sets us apart. We promise a supportive and friendly environment where you’ll collaborate to make an impact. Make it matter. Join Digital Solutions at Griffith.