Platform Success Representative with English

Job description

It's fun to work in a company where people truly BELIEVE in what they're doing! Job Description: About us: Ingram Micro is a leading technology company for the global information technology ecosystem. With the ability to reach nearly 90% of the global population, we play a vital role in the worldwide IT sales channel, bringing products and services from technology manufacturers and cloud providers to business-to-business technology experts. Our market reach, diverse solutions and services portfolio, and digital platform Ingram Micro Xvantage™ set us apart. Come join our team where you’ll make technology happen in surprising ways. As a Platform Success Representative, you will be: Achiev ing sales targets by proactively managing a group of platform trading customers. Identify ing , onboard ing , and reactivat ing new and dormant online partners. Train ing and educat ing partners to promote a self-serve approach on the platform. Collaborat ing with internal teams to maximize sales opportunities through the platform. Handl ing inbound queries and provid ing solutions within the defined SLA. Focus ing on customer base growth, platform utilization , and revenue targets. Resolving day-to-day platform issues and driving insights during customer interactions. Promot ing Ingram Micro campaigns and increasing platform engagement. Driv ing self-serve quoting and quote-to-order conversions. Monitor ing customer trends and collaborating on resolving challenges. Working a Monday to Friday schedule from 11:00 AM to 8:00 PM. About you : You are: Pro-active! Customer oriented Thinking outside the box to drive positive improvement But you also have : Knowledge of professional, effective telephone techniques and customer care S trong negotiation and influencing skills Good knowledge of IT products E xcellent communication skills: written and verbal required . Ability to meet deadlines T eam player approach Fluent English About our offer: Competitive salary & Bonus system Additional health insurance Food vouchers & Transport Allowance Well-being Program & Multisport card Referral and baby bonus Paid holiday days increasing in time Chance to practice foreign language skills and attend different trainings Various opportunities for career development and growth within the company Free access to an online l earning platform Hybrid type of work Modern office space with free coffee and hot beverages Recognition awards We do not finish with the good news , because we have : Impressive parties Lots of social events Company discounts A unique open-minded culture Fresh , lively and friendly work environment Trending TikTok and Instagram accounts Inspiring leaders What are you waiting for? Apply now! *Please note that upon the extension and acceptance of a potential job offer, background checks, including employment and education verification, will be conducted by an external partner of Ingram Micro. #LI-Hybrid #LI-NB2 #IngramMicroBulgaria