Platter - Team Leader FOH

Job description

Ensuring the customer experience is maintained to the highest standard at all times. To ensure food safety compliance is followed at all times. To be responsible for a specific area or food offering, with flexibility to rotate to a new area if needed. To organise deliveries, checking delivery notes, and reporting any discrepancies. Assisting with clearing tables. Assisting with any team queries , supporting the management team. To carry out daily team briefings and assist with any team queries. To ensure all legislative and government guidelines are adhered to, such as Health and Safety, Food Safety and COSHH. To work on tills, following the cash handling procedures, taking orders and serving food and drinks. Positive can-do attitude Strong communication skills Good organisational skills Ability to work under pressure to meet the business needs Reliable and able to work well within a team Self motivated and proactive Meal on shift Endless tea and coffee on shift Enrolment into the WSH pension scheme 28 days annual leave (plus extra day for your birthday off) Enhanced maternity, paternity and family friendly leave with length of service Access to everyday discounts and communication portal Employee Assistance Programme and qualified Mental Health First Aiders Cycle to Work scheme Opportunity to develop and further your career in an exciting company When we founded Benugo we had a vision of not just creating superb, natural food but of giving London something that was a real experience. This vision is still true today. The Benugo brand stretches from our own award-winning high street stores to cafes and restaurants within some of the world’s best loved public spaces and visitor attraction. We are incredibly proud to be growing our partnership with John Lewis to deliver a new brand for their in-store restaurants in 32 of the retailer's stores. This is an incredibly exciting time to reimagine the offering with fresh, quality ingredients which are thoughtfully sourced and rooted in local suppliers. Are you a visionary hospitality leader ready to shape an iconic partnership at the highest level? We are seeking an exceptional Team Leader to offer the highest standard of service, providing a positive and efficient customer experience by preparing and serving quality food and beverages, whilst ensuring the smooth running of the location.