PM Pharmacy Technician Supervisor Advocate Lutheran General Hospital

Job description

Department: 38410 Advocate Lutheran General Hospital - Pharmacy Status: Full time Benefits Eligible: Yes Hou rs Per Week: 40 Schedule Details/Additional Information: Primarily 2nd shift but with flexibility as needed for 1st and 3rd shift Pay Range $30.70 - $46.05 Advocate Lutheran General Hospital is seeking an experienced and motivated PM Supervisor of Pharmacy Technicians to lead our evening operations within a fast paced, patient focused hospital pharmacy setting. This role is ideal for a hands on leader who is passionate about mentoring teams, optimizing workflows, and ensuring safe, timely medication distribution during PM hours. In this role, you will supervise and support pharmacy technicians, coordinate daily operational activities, and partner closely with pharmacists and interdisciplinary teams to maintain the highest standards of quality and compliance. You’ll play a key role in staff development, scheduling, problem solving, and ensuring smooth transitions across shifts—all while contributing to exceptional patient care at one of Advocate Health’s flagship hospitals. If you thrive in a collaborative healthcare environment, bring strong leadership skills, and are committed to operational excellence, we invite you to join Advocate Lutheran General Hospital and make a meaningful impact every evening. Major Responsibilities: Supervises operational activities of pharmacy technicians, coordinates staff to meet daily priorities, resolves issues, and insures services are safe, timely and high quality. Ensures appropriate documentation is completed and retained. Participates in the maintenance of department compliance with federal, state, Accrediting Organization, and other regulatory law and/or standards. Provides leadership, training and support for department strategic initiatives. Supports budget targets through inventory management, waste reduction, and efficient workflows. Coordinates daily staffing and scheduling of pharmacy technicians to ensure workload needs of the department are met. Problem solves daily issues as needed. Coordinates departmental Quality Assurance activities including but not limited to, patient care area inspections, unit-based cabinet inspections, refrigerator logs, controlled substance audits, and medication event tracking. Ensures that all pharmacy technicians are providing safe, accurate, and efficient services in the drug distribution and sterile products preparation. Leads team members to comply with strategies and tools to achieve system, hospital and department goals. Assists with planning and implementation of workflow changes, process improvements, and technology implementation Participates on hospital-wide and system committees/teams and collaborates with other departments as needed. Develops and implements new and improved services through evaluation and innovation. Performs human resources responsibilities for staff which includes coaching on performance, completes performance reviews and overall staff morale. Recommends hiring, compensation changes, promotions, corrective action decisions, and terminations. Responsible for understanding and adhering to the organization's Code of Ethical Conduct and for ensuring that personal actions, and the actions of employees supervised, comply with the policies, regulations and laws applicable to the organization's business. Licensure, Registration, and/or Certification Required: Pharmacy Technician certification (CPhT) issued by the Pharmacy Technician Certification Board needs to be obtained within 2 years, or Pharmacy Technician Certified (ExCPT) issued by the National Healthcareer Association needs to be obtained within 2 years. If working in WI: Registered as a Pharmacy Technician through Wisconsin Department of Safety and Professional Services, application must be submitted prior to start date. If working in IL: Registered as a Pharmacy Technician through Illinois Department of Financial and Professional Regulation, application must be submitted prior to start date with license obtained within 60 days of date of submission. Education Required: High School Graduate. Experience Required: Typically requires 3 years of experience in pharmacy as a technician, with experience as a lead or senior level staff. Knowledge, Skills & Abilities Required: Demonstrated leadership skills and abilities including organization, prioritization, decision making, team building, customer service, and conflict resolution. Advanced level knowledge of the advances in pharmaceutical practices and understanding of health care and retail pharmacy trends. Knowledge of pharmacy standards, policies, procedures, and Health Insurance Portability and Accountability Act (HIPAA) regulations. Intermediate computer skills including the ability to navigate through a database and run reports. Proficient keyboarding skills and previous experience with Microsoft Office products, electronic mail and/or electronic health information records systems. Excellent communication and interpersonal skills. Demonstrated ability to maintain confidentiality, take initiative, and to work effectively with providers, staff and patients. Demonstrated strong problem-solving skills including the ability to handle difficult situations. Must be detail-oriented with the ability to handle multiple demands simultaneously. Physical Requirements and Working Conditions: Must have fine motor manipulation of hands and wrists to use computer keyboard and to prepare syringes. Will be exposed to chemical hazards, so will be required to wear protective clothing as necessary. Must have functional speech, vision, and hearing. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties. Our Commitment to You: Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more – so you can live fully at and away from work, including: Compensation Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training Premium pay such as shift, on call, and more based on a teammate's job Incentive pay for select positions Opportunity for annual increases based on performance Benefits and more Paid Time Off programs Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability Flexible Spending Accounts for eligible health care and dependent care expenses Family benefits such as adoption assistance and paid parental leave Defined contribution retirement plans with employer match and other financial wellness programs Educational Assistance Program Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview. About Advocate Health Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits.