On behalf of our client, a globally recognized leader in the jewelry industry, we are looking for a Polish-speaking Customer Support Representative. Our client creates and delivers timeless, high-quality jewelry pieces that inspire self-expression and are cherished by millions of customers worldwide.As part of their growing customer experience team, you will play a key role in providing exceptional support to Polish-speaking customers, ensuring a premium brand experience with every interaction.Responsibilities Provide exceptional customer service to Polish-speaking clients via phone, email, and chat. Assist with product information, troubleshooting, and order-related inquiries. Accurately log interactions and ensure follow-up is timely and effective. Maintain a high level of professionalism and product knowledge at all times. Collaborate with international teams to resolve customer issues efficiently. Requirements Fluency in Polish and good command of English (spoken and written). Previous customer service experience is a plus, but not required. Strong communication and problem-solving skills. Comfortable working with technology and remote tools. Reliable internet connection and a quiet home workspace. Rotational shifts are applied Benefits Salary: 1.260 euros gross/monthly Monthly performance bonus Private Health Insurance Fit pass Excellent growth opportunities in a multinational industry leader
On behalf of our client, a globally recognized leader in the jewelry industry, we are looking for a Polish-speaking Customer Support Representative. Our client creates and delivers timeless, high-quality jewelry pieces that inspire self-expression and are cherished by millions of customers worldwide.
As part of their growing customer experience team, you will play a key role in providing exceptional support to Polish-speaking customers, ensuring a premium brand experience with every interaction.
Responsibilities
- Provide exceptional customer service to Polish-speaking clients via phone, email, and chat.
- Assist with product information, troubleshooting, and order-related inquiries.
- Accurately log interactions and ensure follow-up is timely and effective.
- Maintain a high level of professionalism and product knowledge at all times.
- Collaborate with international teams to resolve customer issues efficiently.
Requirements
- Fluency in Polish and good command of English (spoken and written).
- Previous customer service experience is a plus, but not required.
- Strong communication and problem-solving skills.
- Comfortable working with technology and remote tools.
- Reliable internet connection and a quiet home workspace.
- Rotational shifts are applied
Benefits
- Salary: 1.260 euros gross/monthly
- Monthly performance bonus
- Private Health Insurance
- Fit pass
- Excellent growth opportunities in a multinational industry leader
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
