Political Account Coordinator - Customer Success

Job description

About the Role: Are you looking to build experience working in the political space? This is a great opportunity to get exposure working with a variety of high profile political/public affairs clients at the federal, state, local levels! As a Political Account Coordinator on our Customer Success team, you’ll gain experience helping our customers plan, activate, and measure their video advertising campaigns. You will work closely with our agency customers representing candidates, PACs, and advocacy groups to ensure media buys are executed to meet and surpass goals. This is a great opportunity to make connections and learn the ins-and-outs of political media strategy as well as the political media buying industry as a whole. *Contract commitment for this role is through end of 2026 in support of the 2026 election cycle with opportunity to join our team as a full time salaried employee with benefits. Key Responsibilities Work closely with Account Managers to field incoming customer requests related to digital/CTV campaign planning and activation Support customer strategy by preparing audience insights data from our proprietary cross-channel media planning software platform Prepare weekly performance reports Work closely with our Advertising Operations team to monitor digital/CTV campaign performance You're a good fit for this role if you have: Strong critical thinking skills Hungry for experience in political advertising Strong communication skills - professionally & with team members Adapt quickly to new processes and concepts Possess a self-starter mentality Beginner-intermediate experience with Excel Ability to prioritize, multi-task and perform effectively under pressure. Nice to be: local to the DC area or willing to relocate - this is a hybrid role, remote with 1 expected day per week in person at our office in Old Town Alexandria. Nice to have: background in political, TV or digital advertising experience About Cross Screen Media Cross Screen Media helps customers plan, activate, and measure video advertising campaigns. We are a politically-focused managed service with off-the shelf access to voter files, consumer data, and ACR segments. We help customers plan - Our proprietary software allows customers to build custom audiences and plan media buys cross-screen. We place digital & CTV ads - Our activation team supports every stage of the buying process - from pitch support, to planning, to launch and onward. We turn projects around in hours, and stay agile using campaign analytics & measurement data to optimize cross-channel performance We measure performance across all screens - Our measurement reports provide reach and frequency insight across TV and Digital/CTV buys, offering a holistic view of our customers’ video ad buys Cross Screen Media Core Values: Integrity - Act with honesty, transparency, and a commitment to the best interests of our customers and our team. Innovation - Build solutions to solve the most critical problems in advertising by challenging assumptions and continuously seeking ways to improve. Ownership - Every team member has the power to strengthen our company. Think critically, take action, stay accountable, and push every project to completion. One Team Mentality - Collaborate, grow, empower, and celebrate together. We learn and win as a team. Why Join Us: Opportunity to work with a diverse and talented team in a dynamic and collaborative environment Ongoing opportunities for professional growth and development, including working on high profile political accounts Be a part of a company that values innovation, creativity, and excellence Monthly and quarterly team events Opportunity for full time salaried position with benefits