Portfolio Fulfillment Staff Manager

Job description

Job Description Summary Vernova Purpose GE Vernova is accelerating the path to more reliable, affordable, and sustainable energy, while helping our customers power economies and deliver the electricity that is vital to health, safety, security, and improved quality of life. Are you excited at the opportunity to electrify and decarbonize the world? The Portfolio Fulfillment Staff Manager is a key leader within the Global Demand and OTR CoE, responsible for guiding the regional team of Portfolio Fulfillment Managers (PFMs). This role is critical to the management and support of assigned service agreements, transactional deals, power plant operations, and customer engagements, ensuring alignment with financial, functional, business, and corporate objectives within Gas Power Services. The Portfolio Fulfillment Staff Manager collaborates closely with Service Directors and CPMs to effectively manage contractual commitments and engage with cross-functional teams, such as finance, IT, and parts fulfillment, to drive process excellence through the Order-to-Remittance (OTR) wing-to-wing process. The Portfolio Fulfillment Staff Manager is accountable for the standardization and daily management of customer and functional processes and tools. This involves leading initiatives to enhance process excellence in collaboration with other regional Portfolio Fulfillment Staff Managers, ensuring the delivery of business and customer needs across the organization. The role demands a strategic approach to managing complex issues, supporting both short-term and long-term planning and execution, and contributing to the overall business strategy. In this capacity, the Portfolio Fulfillment Staff Manager plays a vital role in fostering a culture of accountability and continuous improvement, ensuring that organizational commitments are met and that operations are conducted with the highest standards of reliability and excellence. The position requires a dynamic leader with strong problem-solving skills and the ability to drive transformation and deliver impactful results. Leveraging data analytics for informed decision-making and implementing innovative solutions to enhance operational efficiency and performance are key aspects of this role. Job Description What you’ll do Help operationalize the PFM CoE Manage all operational metrics such as Demand Placements, Margin Review Prework, Policy 6 support, etc. Champions and strongly adheres to processes and system compliances. Lead & develop regional team to simplify and create world class standard processes & policies Establish right operational rhythms and rigor through Daily Management to ensure contract and operational excellence and event preparation readiness. Act as the Regional focal point for Service Directors and Regional leadership, engaging with various teams and also utilizing the right tools ensuring the business has a consolidated, reliable and up to date view of outage pipeline. Champion LEAN culture, lead transformation efforts in alignment with broader Operations strategy, guide continuous improvement of processes, & prioritize automation opportunities. Ensure accuracy & timely execution of Events Management, On Time Demand placement, Billing issuance along with billings & collections forecasting Lead a team of Sub Regional PFMs Anticipate risks, issues and highlight to COE leadership. Identify, recruit, grow, and retain talent with appropriate levels of expertise to deliver on the daily management and/or transformational priorities of the organization Foster strong partnership with cross functional teams, other CoEs and ensure seamless experience for Service Directors, CPM, Services Managers, etc. What you’ll bring (Basic Qualifications) Bachelor’s degree from an accredited university or college or a High School Diploma / GED with relevant experience in Services/contract management. Minimum of +8 years’ experience with the power generation services, industrial, manufacturing industry is an advantage. Proven experience in the Services &/or Contract Performance Management ERP working experience; proficient in MS Office. Managing teams and delivering through teams… prior COE experience a plus Ability to work under tight deadlines and to prioritize under pressure Tactical thinker with the ability to create and execute concrete action plans Ability to partner with horizontal teams like Pole/ITR Finances, Fulfillment, Operations Strong analytical, project management, and organizational skills Strong oral and written communication skills Strong interpersonal and leadership skills" What will make you stand out Prior Experience in Customer Service, PFM, Field, CPM- like type of roles Demonstrated adaptability/flexibility: open to change in response to new information, different or unexpected circumstances, and/or ability to operate in ambiguous situations Prior people leadership experience GE Program graduate Lean & Continuous improvement Mindset Minimum 2 years of operations leadership experience This role can be offered as remote or hybrid Additional Information GE Vernova offers a great work environment, professional development, challenging careers, and competitive compensation. GE Vernova is an Equal Opportunity Employer . Employment decisions are made without regard to race, color, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other characteristics protected by law. GE Vernova will only employ those who are legally authorized to work in the United States for this opening. Any offer of employment is conditioned upon the successful completion of a drug screen (as applicable). Relocation Assistance Provided: No #LI-Remote - This is a remote position Application Deadline: For candidates applying to a U.S. based position, the pay range for this position is between $104,200.00 and $173,700.00. The Company pays a geographic differential of 110%, 120% or 130% of salary in certain areas. The specific pay offered may be influenced by a variety of factors, including the candidate’s experience, education, and skill set. Bonus eligibility: discretionary annual bonus. This posting is expected to remain open for at least seven days after it was posted on September 03, 2026. Available benefits include medical, dental, vision, and prescription drug coverage; access to Health Coach from GE Vernova, a 24/7 nurse-based resource; and access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services. Retirement benefits include the GE Vernova Retirement Savings Plan, a tax-advantaged 401(k) savings opportunity with company matching contributions and company retirement contributions, as well as access to Fidelity resources and financial planning consultants. Other benefits include tuition assistance, adoption assistance, paid parental leave, disability benefits, life insurance, 12 paid holidays, and permissive time off. GE Vernova Inc. or its affiliates (collectively or individually, “GE Vernova”) sponsor certain employee benefit plans or programs GE Vernova reserves the right to terminate, amend, suspend, replace, or modify its benefit plans and programs at any time and for any reason, in its sole discretion. No individual has a vested right to any benefit under a GE Vernova welfare benefit plan or program. This document does not create a contract of employment with any individual.