Do you speak Portuguese fluently?Work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Athens!Benefit from a unique opportunity to become customer representative for one of the biggest American tech companies and kick-start your career!Don't wait any longer, apply now!!RequirementsThe must have, in order to be our Portuguese speaker Customer Support Specialist are: Native-level or near-native level in Portuguese language, along with good English skills Tech savvy, curious and problem-solving acumen Familiar with iOS and/or MacOS, or comparable technology, is preferred Able to identify technical issues and suggest immediate solutions to clients Provide systematic assistance to customers in a communicative manner High School Diploma holder Flexible to work night shifts/ weekend shifts (if applicable) Active listeners Prior customer support experience would be an advantage ResponsibilitiesWhat you will need to do: Act as the first point of contact for all the Portuguese -speaking customers Identify and assess customers’ needs to achieve satisfaction Provide software troubleshooting for mobile devices (mobile phones, tablets & more) Assist customers to manage/secure their account & passwords Resolve customers’ online store post-sales requests Deliver high quality support Manage large amounts of incoming calls & emails Build sustainable relationships and trust with customer accounts Handle customer complaints, provide appropriate solutions BenefitsAs a Portuguese Customer Support Specialist, you will receive:Excellent salary14 salariesPerformance-based bonusPublic and private health insuranceFirst-class ongoing training and developmentOffice location: Athens, GreeceCareer development opportunitiesRelocation package in case you reside outside of GreeceMulticultural and modern working environmentEmployee relations team to assist you with integrating the Greek lifestyle & cultureOnly CVs in English will be reviewed.
Do you speak Portuguese fluently?
Work for the world’s largest multinational technology company that specializes in consumers electronics, software and online services! Join a dynamic & multicultural team and let your new journey begin in Athens!
Benefit from a unique opportunity to become customer representative for one of the biggest American tech companies and kick-start your career!
Don't wait any longer, apply now!!
Requirements
The must have, in order to be our Portuguese speaker Customer Support Specialist are:
- Native-level or near-native level in Portuguese language, along with good English skills
- Tech savvy, curious and problem-solving acumen
- Familiar with iOS and/or MacOS, or comparable technology, is preferred
- Able to identify technical issues and suggest immediate solutions to clients
- Provide systematic assistance to customers in a communicative manner
- High School Diploma holder
- Flexible to work night shifts/ weekend shifts (if applicable)
- Active listeners
- Prior customer support experience would be an advantage
Responsibilities
What you will need to do:
- Act as the first point of contact for all the Portuguese -speaking customers
- Identify and assess customers’ needs to achieve satisfaction
- Provide software troubleshooting for mobile devices (mobile phones, tablets & more)
- Assist customers to manage/secure their account & passwords
- Resolve customers’ online store post-sales requests
- Deliver high quality support
- Manage large amounts of incoming calls & emails
- Build sustainable relationships and trust with customer accounts
- Handle customer complaints, provide appropriate solutions
Benefits
As a Portuguese Customer Support Specialist, you will receive:
- Excellent salary
- 14 salaries
- Performance-based bonus
- Public and private health insurance
- First-class ongoing training and development
- Office location: Athens, Greece
- Career development opportunities
- Relocation package in case you reside outside of Greece
- Multicultural and modern working environment
- Employee relations team to assist you with integrating the Greek lifestyle & culture
Only CVs in English will be reviewed.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
At Speakit, we empower multilingual to thrive professionally in their dream European destinations. We connect you to exciting job opportunities in several sectors, ensuring a seamless transition with relocation support. Your journey to a new life begins with us.
