Practice Liaison Manager - Building Crucial Clinical PartnershipsReady to be the face of innovation to the UK's leading private clinicians?As our Practice Liaison Manager, you'll nurture and expand our network of 4,500+ medical practitioners following our £4M of total investment. This isn't just relationship management – you'll be the crucial bridge connecting cutting-edge e-prescribing technology with the clinicians who rely on it every day.Why This Role Exists:• We've established strong foundations with 4,500+ practitioners and are now scaling rapidly• Our clinician relationships need dedicated nurturing to maximise adoption and retention• You'll be the trusted adviser who ensures our technology delivers real value to medical practicesWhy This Role Is Exciting:• Shape the future of private healthcare delivery in the UK• Build meaningful relationships with leading clinicians across the country• Drive technology adoption that makes a tangible difference in patient care• Work across the entire business with real autonomy and impactYour Mission: You'll foster and deepen relationships with partner clinicians and clinics, ensuring they get maximum value from our revolutionary mPrescribe® app. Beyond maintaining relationships, you'll identify growth opportunities, solve problems, and be the voice of our clients across the organisation.Key Responsibilities:Nurture client relationships through strategic engagement that converts to expanded usageOwn the client experience from sales handover through their entire journey with usExecute our Account Management strategy with a focus on achieving growth targetsResolve commercial and operational issues, working closely with our dispensary teamPresent and pitch our e-prescribing solutions to maximise adoptionCollaborate with marketing to ensure materials resonate with clinical practitionersGather and channel client feedback to drive product improvementsRepresent Pharmacierge at industry conferences and client eventsRequirements About You:Proven experience in account management, client relationships, or customer successSelf-starter who thrives in a dynamic environment with changing prioritiesConfident communicator across phone, digital, and in-person interactionsExcellent presentation skills with the ability to explain technical solutions clearlyExperience using CRM software to manage client relationshipsHealthcare sector experience is a plus but not requiredBenefitsWhat do we offer for you?Competitive salary of £40,000Private healthcare coverCompany-wide bonusGovt approved share option scheme after 1 year28 days holiday (including 8 bank holidays) – increasing with tenure
Practice Liaison Manager - Building Crucial Clinical Partnerships
Ready to be the face of innovation to the UK's leading private clinicians?
As our Practice Liaison Manager, you'll nurture and expand our network of 4,500+ medical practitioners following our £4M of total investment. This isn't just relationship management – you'll be the crucial bridge connecting cutting-edge e-prescribing technology with the clinicians who rely on it every day.
Why This Role Exists:
• We've established strong foundations with 4,500+ practitioners and are now scaling rapidly
• Our clinician relationships need dedicated nurturing to maximise adoption and retention
• You'll be the trusted adviser who ensures our technology delivers real value to medical practices
Why This Role Is Exciting:
• Shape the future of private healthcare delivery in the UK
• Build meaningful relationships with leading clinicians across the country
• Drive technology adoption that makes a tangible difference in patient care
• Work across the entire business with real autonomy and impact
Your Mission: You'll foster and deepen relationships with partner clinicians and clinics, ensuring they get maximum value from our revolutionary mPrescribe® app. Beyond maintaining relationships, you'll identify growth opportunities, solve problems, and be the voice of our clients across the organisation.
Key Responsibilities:
- Nurture client relationships through strategic engagement that converts to expanded usage
- Own the client experience from sales handover through their entire journey with us
- Execute our Account Management strategy with a focus on achieving growth targets
- Resolve commercial and operational issues, working closely with our dispensary team
- Present and pitch our e-prescribing solutions to maximise adoption
- Collaborate with marketing to ensure materials resonate with clinical practitioners
- Gather and channel client feedback to drive product improvements
- Represent Pharmacierge at industry conferences and client events
Requirements
About You:
- Proven experience in account management, client relationships, or customer success
- Self-starter who thrives in a dynamic environment with changing priorities
- Confident communicator across phone, digital, and in-person interactions
- Excellent presentation skills with the ability to explain technical solutions clearly
- Experience using CRM software to manage client relationships
- Healthcare sector experience is a plus but not required
Benefits
What do we offer for you?
- Competitive salary of £40,000
- Private healthcare cover
- Company-wide bonus
- Govt approved share option scheme after 1 year
- 28 days holiday (including 8 bank holidays) – increasing with tenure
We receive private e-Prescriptions from clinicians, and then go above and beyond to deliver medication to their patients rapidly, reliably and stress-free.Built on a belief that we should look after our patients as we would our own family, Pharmacierge makes this level of care attainable by everyone who relies on private medicine. For more than 50 years, Pharmacierge’s family owners have pioneered excellence in pharmacy services to established medical practices. Now co-owned by its team and leading clinicians, Pharmacierge and its technology is recommended by thousands of private practices throughout the UK.
We receive private e-Prescriptions from clinicians, and then go above and beyond to deliver medication to their patients rapidly, reliably and stress-free.
Built on a belief that we should look after our patients as we would our own family, Pharmacierge makes this level of care attainable by everyone who relies on private medicine. For more than 50 years, Pharmacierge’s family owners have pioneered excellence in pharmacy services to established medical practices. Now co-owned by its team and leading clinicians, Pharmacierge and its technology is recommended by thousands of private practices throughout the UK.
