Practice Management Coordinator

Job description

Join us at GA Med Group – a place where you’ll be valued, recognized and rewarded for the vital work you do each day. We’ll surround you with a strong team and leadership that supports every aspect of your life – both inside and outside of our centers. And you’ll get to practice your passion in a non-profit, mission-driven organization that’s known for the highest level of care in our communities ESSENTIAL DUTIES AND RESPONSIBILITIES Coordinate daily workflows for medical scribes across assigned providers and locations Monitor documentation quality, timeliness, and compliance with organizational standards Provide onboarding, training, and ongoing competency support for scribes Conduct routine audits of scribed encounters to ensure accuracy and completeness Serve as escalation point for documentation or workflow issues impacting providers Develop and maintain provider schedules across multiple sites Optimize scheduling templates to maximize provider productivity and patient access Coordinate coverage for provider absences, PTO, and call schedules Collaborate with intake/admissions teams to align patient volume with provider capacity Monitor scheduling metrics and adjust workflows to reduce inefficiencies Support onboarding and orientation of new providers and scribes Coordinate ongoing education initiatives related to documentation standards and workflows Assist in development of training materials and SOPs Reinforce compliance with organizational policies and payer requirements Assist with implementation and standardization of clinical workflows Monitor operational metrics such as visit volumes and documentation turnaround time Support medical record request workflows Collaborate with leadership on process improvement initiatives Ensure alignment with regulatory and payer requirements Act as liaison between providers, scribes, intake teams, and leadership Facilitate resolution of operational issues Participate in operational meetings and provide reporting insights Honors patients’ rights to fair and equitable treatment, self-determination, individuality, privacy, property and civil rights. Complies with the Corporate Compliance Program. Reports job-related functions /tasks that involve occupational hazards including exposure to blood and body fluids and others as necessary. Follows established safety regulations to include fire protection/prevention, smoking regulations, infection control, etc. Complies with all Privacy and Security, Adverse Event Response, and Disaster Security and Business Recovery programs. Promotes the image and reputation of the System by exhibiting servant leadership and providing direct and open lines of communication. Contributes to the work of committees, workgroups, project management, and other collaborative efforts of the System. Performs other duties as necessary to ensure the success of the System. SKILLS AND ABILITIES Knowledge and compliance with rules and regulations governing medical care and payment for medical services. Knowledge and compliance with the procedural guidelines for the organization and its health service locations. Knowledge of federal and state health services regulations, value based care and standards emanating from Medicare and Medicaid, third party payers, and other external agencies and businesses. Knowledge and reasonable experience in establishing and/or developing productive relationships with physician groups, third party payers, employers, and other healthcare entities such as HMOs, PPOs, PHOs, and community clinics. Knowledge of care transitions/ case management/resource utilization programs, evidenced based treatment protocols, and other initiatives used to improve physician and health service performance within a market. Good understanding of physician incentives and compensation methods, preferably with a record of accomplishment of building physician support. Understanding of the approaches and methods of process improvement, including planning, setting priorities, systematic performance assessment, implementation, and ongoing monitoring to continue improvement. Strong organizational and coordination skills Knowledge of clinical documentation workflows and EHR systems Ability to manage multiple priorities Data-driven mindset MINIMUM QUALIFICATIONS Valid Georgia Driver’s license Bachelor’s degree required 3-5 years practice management experience EEO / M / F / D / V / Drug Free Workplace GA Med Group Facebook