Practice Manager - Greencross Vets Noarlunga

Job description

Practice Manager (Part-Time or Full-Time) | Greencross Vets Noarlunga | Adelaide, SA Lead a great team, make a genuine impact, and enjoy one of South Australia's best coastal lifestyles. Greencross Vets Noarlunga is looking for an experienced and people-focused Practice Manager to join our team. We're open to both part-time and full-time applicants, with a minimum commitment of 30 hours per week. For the right candidate, a full-time role can be tailored to include a combination of practice management responsibilities alongside nursing and/or reception shifts, providing valuable hands-on support to the team while staying connected to the day-to-day operation of the clinic. This is an exciting opportunity for someone who thrives on supporting people, building positive workplace cultures, and ensuring a clinic operates smoothly while delivering exceptional care to patients and clients. Working closely with our experienced Vet Director and veterinary team, you'll play a key role in supporting the continued success of our clinic while fostering an environment where both our people and patients can thrive. Why Greencross Noarlunga? At Greencross Noarlunga, we're known for our supportive culture, strong clinical standards, and genuine commitment to both our patients and our people. Located within a busy Petbarn store, our clinic benefits from a strong flow of engaged pet owners and long-standing client relationships. We are a modern, fully equipped practice featuring: Digital radiography Ultrasound iM3 Elite dental suite Digital dental radiography In-house laboratory Surgical theatre Ducted oxygen and active gas scavenging systems Our team is passionate, professional, and genuinely enjoys working together. We pride ourselves on maintaining a workplace where collaboration comes naturally, support is readily available, and everyone's wellbeing matters. One of the things our team values most is our excellent work-life balance. Thoughtful scheduling means we almost always leave on time, lunch breaks are protected, and we do our best to accommodate leave and roster requests wherever possible. What Makes Our Team Special? We're a clinic that genuinely cares. Whether it's helping a geriatric patient through a complex health journey, supporting a family through a difficult decision, or celebrating a successful outcome, our team consistently goes above and beyond for our patients and clients. You'll be working alongside: An experienced Vet Director with more than 30 years in the profession A collaborative veterinary and nursing team that enjoys sharing knowledge A culture where development and learning are encouraged A team that genuinely enjoys working together and supporting one another About the Role As Practice Manager, you'll play a pivotal role in supporting the team while ensuring the smooth day-to-day operation of the clinic. This position can be structured as either: Part-time Practice Management (minimum 30 hours per week), or Full-time Practice Management, incorporating management responsibilities alongside nursing and/or reception shifts to support the wider team. Your responsibilities will include: Leading and supporting the nursing and reception teams Creating and maintaining a positive, engaged workplace culture Managing rostering, workflow, and team coordination Supporting recruitment, onboarding, and team development Monitoring clinic performance and key business metrics Supporting client service excellence and patient care standards Managing stock control and inventory processes Ensuring clinic compliance and operational standards are maintained Working closely with the Vet Director and regional leadership team Driving team engagement, retention, and professional development Identifying opportunities to improve clinic operations and efficiency Providing hands-on nursing or reception support where required (for full-time applicants) This role offers the opportunity to make a real impact on team culture, operational performance, and the long-term success of the clinic. About You We're looking for someone who: Has previous Practice Management, Head Nurse, or veterinary leadership experience Has experience leading and developing teams Possesses strong organisational and communication skills Is confident managing competing priorities in a busy environment Has a strong understanding of client service excellence Demonstrates initiative, accountability, and professionalism Is passionate about supporting and developing people Has strong business and operational skills Thrives in a collaborative team environment Has experience with veterinary practice management systems such as RxWorks (advantageous but not essential) Veterinary industry experience is highly desirable and will be highly regarded. Most importantly, you're someone who genuinely enjoys helping teams succeed and creating an environment where people love coming to work. Why Live and Work in Noarlunga? Located just 35 minutes south of Adelaide CBD, Noarlunga offers one of South Australia's most desirable coastal lifestyles. Whether you enjoy surfing, swimming, snorkelling, diving, fishing, coastal walks, or simply being close to the beach, you'll find it all right on your doorstep. You'll enjoy: Beautiful beaches and coastline Fantastic cafés, restaurants, and local wineries Family-friendly communities and excellent amenities Easy access to the Fleurieu Peninsula and McLaren Vale wine region Parks, reserves, and outdoor recreation opportunities A relaxed lifestyle while remaining connected to Adelaide Noarlunga offers the perfect blend of career opportunity, lifestyle, and community. Why Join Greencross? As part of one of Australia's leading veterinary networks, you'll enjoy access to a wide range of benefits and professional development opportunities, including: Ongoing continuing education and professional development Access to leadership development programs Annual Greencross Clinical & Leadership Conference Career opportunities across a national network of clinics and hospitals Access to a broad community of veterinary professionals Staff discounts on veterinary services and products, including Royal Canin Petbarn retail discounts Access to Fitness Passport Access to Pounce employee discounts across travel, retail, fuel, entertainment, and more Confidential Employee Assistance Program (EAP) Mental health and wellbeing support programs A genuine commitment to work-life balance Apply Today If you're an experienced veterinary leader looking for a part-time or full-time opportunity where you can support a fantastic team, make a meaningful impact, and enjoy an exceptional coastal lifestyle, we'd love to hear from you. Join Greencross Noarlunga and become part of a team that's passionate about pets, committed to each other, and proud of the care we deliver every day. 🐾