Practice Manager | Lumino Dinsdale| Part Time

Job description

As Practice Manager, you'll be responsible for ensuring the smooth day-to-day running of the practice while supporting both our patients and team members. Your responsibilities will include: Leading and supporting a high-performing team to deliver exceptional patient care. Managing reception operations and providing front-of-house support when required. Overseeing practice administration, staff scheduling, and daily operational workflows. Supporting a positive and collaborative team culture. Managing patient enquiries and ensuring an outstanding patient experience. Monitoring practice performance, billing processes, and operational efficiency. Working closely with clinicians and support teams to achieve practice goals and drive continuous improvement. Hours for this role This is a 32-hour per week position working across four days: Tuesday: 8:00am – 5:30pm Wednesday: 8:00am – 5:30pm Thursday: 8:00am – 5:30pm Friday: 8:00am – 3:30pm All shifts include a 30-minute unpaid lunch break. Looking for a full-time opportunity? While this role is based on a four-day work week, there may be an opportunity to work an additional day at another nearby Lumino practice, subject to business needs and availability. This keeps it positive and appealing to candidates who want 5 days, while making it clear it's a possibility rather than a guarantee. It also fits nicely with the professional tone used throughout the advert. We're looking for someone who is organised, proactive, and passionate about leading people. You'll ideally bring: Previous experience in a Practice Manager, Office Manager, Team Leader, or similar leadership role. Strong organisational and multitasking skills. Excellent communication and relationship-building abilities. A positive, solutions-focused approach. Confidence working in a fast-paced environment. Experience within healthcare, dental, or a customer-focused industry would be highly regarded. Ready to Apply? If you're a people-focused leader who enjoys creating exceptional experiences for patients and teams alike, we'd love to hear from you. Submit your CV and a brief cover letter telling us why you'd be a great fit for Lumino Dinsdale. Looking for a leadership role where you can make a real difference in a busy, community-focused dental practice? Join Lumino Dinsdale, a well-established practice located in Hamilton and part of Lumino The Dentists, New Zealand's largest dental healthcare provider with over 120 practices nationwide. At Lumino, we combine the strength and support of a nationwide network with the close-knit feel of a local team. We're committed to delivering exceptional patient care while creating a positive, supportive workplace where our people can thrive. Why join Lumino Dinsdale? At Lumino Dinsdale, we're passionate about providing outstanding dental care and creating positive experiences for our patients. Our friendly and experienced team works together to deliver high-quality care in a welcoming environment, and we're looking for an exceptional Practice Manager to help lead us into the future. This is an exciting opportunity for an experienced leader who enjoys working closely with people, driving operational excellence, and making a genuine impact on both patient experience and team success. What's in it for you? Four-day work week – Enjoy a regular Monday off and a great work-life balance. Leadership opportunity – Play a key role in shaping the culture and success of the practice. Supportive team environment – Work alongside a collaborative team that values respect, communication, and teamwork. Career development – Access industry-leading training and development opportunities through Lumino's national network. National support with a local feel – Be backed by New Zealand's largest dental provider while working in a close-knit community practice.