Practice Marketing Project Manager (PH)

Job description

At Moxie, we empower ambitious aesthetic entrepreneurs to build profitable, independent practices—without burnout, overwhelm, or guesswork. In just a few years, we've grown from an idea to a global, remote-first team now supporting 700+ practices nationwide. Our purpose is simple: to unlock sustainable success for aesthetic entrepreneurs, at every stage of their journey. ## **The Role** We're looking for a **Practice Marketing Project Manager** to give our Practice Marketing team the project management muscle it needs to grow. Right now, the team's own bandwidth is the ceiling on how many accounts we can service well — this role raises that ceiling. You'll keep our top accounts on track, hold timelines and deliverables accountable, and free up our Practice Marketing Managers to spend their time on strategy and client relationships instead of chasing tasks. You'll also be stepping into the role of process-builder for the department — the systems and templates you create won't just serve today's accounts, they'll become the backbone the team scales on as Moxie takes on more clients. This is a foundational hire for the team: half the job is running today's accounts cleanly, and half is building the infrastructure that lets Practice Marketing grow without sacrificing quality. ## **Our Objectives for the Role** - Bring full visibility to our top accounts by standing up a project tracking system and owning status reporting, so timelines, deliverables, and owners are always clear — without a manager needing to chase for updates - Build and roll out a standardized project plan template that every new account runs on, so onboarding and delivery are consistent across the whole department - Measurably improve delivery performance by reducing missed deadlines and late deliverables across top accounts, with a clear before-and-after tied to account retention - Stand up a capacity planning process that shows the team's real workload, so leadership always knows when there's room to take on a new account - Grow into a trusted operator who brings data-backed recommendations to leadership and takes on a piece of account load independently — positioning this role for growth into a Senior Project Manager or team lead track If things go even better than expected, you become the reason our top accounts run without fire drills — and the model we point to as we open new markets and bring on new clients. ## **We're Looking For** - **A systems builder, not just a tracker.** You don't just maintain a project tracker — you've built one from scratch, templated a process, or standardized a workflow that other people then adopted. - **Comfort owning accountability without owning the relationship.** You can hold timelines and deliverables firm with marketing managers and clients without being the strategic or client-facing lead yourself. - **A bias toward visibility.** You default to making status, risk, and ownership obvious to everyone — not just tracked in your own head or inbox. - **Judgment on when to flag versus when to solve.** You can tell the difference between a risk that needs to be escalated now and one you can quietly resolve yourself. - **Early-career hunger for ownership.** You want a role that stretches past "coordinate the calendar" and are motivated by building something that outlasts you. ## **Why Join Us?** - Above all, we're in this to empower small business owners to own and grow their businesses. If you succeed, MedSpas remain the opportunity for independent owner-operators instead of being dominated by a small number of large chains. If that speaks to you, speak to us. - Real ownership, early. You won't be buried in busywork — you'll build the systems a growing marketing team runs on. - Direct access to US-based leadership and clients, with your fingerprints on how Moxie scales. - A clear growth path from Project Manager into a leadership track, with clear metrics to show your progress along the way. - Competitive salary At Moxie, we believe in creating a workplace where everyone feels valued, trusted, and included. Our team lives by our values: **act as owners, give more than we take, move with speed and care, and simplify and learn every day.** We welcome people of all backgrounds, experiences, and perspectives to apply. If you require any accommodations to fully participate in the interview process, please let us know, we’re happy to assist.