Pre Access Specialist, Frazier Rehab Institute, 7:30a-4:00p

Job description

Primary Location: Frazier Rehab Institute - UMC Address: 220 Abraham Flexner Way Louisville, KY 40202 Shift: First Shift (United States of America) Job Description Summary: The Pre-Access Specialist will coordinate patient orders received from physician offices and internal ancillary departments assuring appropriate distribution to the servicing department. Reviews 100% of all scheduled procedure orders for accuracy including physician signature, test/procedure to be performed, date and diagnosis, calls physician office to clarify order as needed, and indexes order to the account. Coordinates patient encounter utilizing multiple system applications: various registration applications, clinical operating systems, eligibility verification systems, medical necessity applications, scanning repository. Job Description: Essential Functions: Manages all orders received by fax, physician EMR or other sources and scans into appropriate hospital electronic patient medical record Indexes orders accurately and review physician signature, test/procedure to be performed, date and diagnosis for accuracy Answers and responds to external and internal phone calls in a timely manner Checks and responds to emails in a timely and professional manner Meets or exceeds productivity standards in the completion of daily assignments and accurate production Supports goals of department/organization Works as a team player by enhancing team effectiveness, supporting and assisting team members, the department and/or the organization Knows procedures, times preparations, locations, physicians performing specific procedure and any special instructions associated with any procedure Provides excellent customer service to internal and external customers using ADIET method Maintains an organized and efficient work area Transmits all patient documents accurately and in a timely manner Shift Requirements: Shift Length (in hours): 8 Hour Shift # Shifts/Week: 5 Day Week Overtime Required: X Infrequently ☐ Sometimes ☐ Often Other Functions: Takes responsibility for maintaining accountability for improving job knowledge and skills Maintains a professional image by observing “on stage” behaviors and keeping “off-stage” behaviors (e.g., personal conversations, use of telephone, eating, etc.) away from patients and visitors Maintains compliance with all company policies, procedures and standards of conduct Complies with HIPAA privacy and security requirements to maintain confidentiality at all times Performs other duties as assigned Additional Job Description: