Pre-Sales / Sales Engineer

Job description

## **Health can’t wait**. Not for symptoms to get worse. Not for a six‑month appointment. Not for a system to catch up. But that’s exactly how healthcare works today. You wait, until you can’t. Alan exists to end the wait. Health is a universal right, and we believe this right can only become real when it’s coupled with prevention. We need to stop treating health as something we repair and start treating it as something we build, every day. It’s not solely a question of willpower. It’s the healthcare system itself that needs to work for everyone, in a sustainable way. So we are building the **new standard in prevention insurance.** Alan is the first company that integrates insurance, prevention, and care into a single, acclaimed user experience. We are on an incredible journey to build a **global leading company, with a** [**unique culture**](https://alan.com/en/careers). We already partner with 40K+ companies of all sizes, serving more than 1M+ members, and have reached €800M+ in ARR. Prevention as the new norm. That's what we're building with our team of 1000+ people. If it speaks to you: we're hiring across France, Spain, Belgium, and Canada. And beyond. # **⭐️ The Pre-Sales role ⭐️** Our Pre-Sales team strengthens Alan’s Enterprise and Public sector Sales to better handle the specificities of our largest customers. **Here are the main missions of the team you will join:** - Master our platform and support Sales team by enabling them with insights, expertise and the relevant tools; - Listen and understand prospects’ needs and work internally on how Alan can address them best; - Build a thorough understanding of the prospect and assess the level of functional alignment with our offering and capabilities; - Participate to RFP submissions and build Alan’s response in collaboration with Sales, Insurance and Product experts; - Join the customer acquisition journey to evangelize our services and products; - Act as voice of the customer feeding Alan’s platform roadmap; - Prepare handover for delightful customers’ onboardings; - Eventually coordinate the most complex customer onboardings leveraging your unique knowledge of the customer’s requirements and specificities. You will actively participate in developing this growing function within Alan and edit the company to make our Sales teams the most successful of all! Given the growing need for onsite customer engagement, **this role requires you to be based in Paris or the Île-de-France region** (or within a 2-hour door to door distance with the flexibility to travel to Paris on short notice for customer meetings). For this opportunity, we are aiming to hire within the D-E [level range](https://alan.com/en/careers/a/salary-equity). # **⭐️ You will be a great fit if ⭐️** - You have **6+ years** of experience working in a SaaS environment, including **at least 3** in a **Pre-Sales / Sales Engineering / Solution Consultant** role. - You have a talent for quickly getting to the root cause of customers concern through active listening and requirements elicitation; - You are **assertive** and know how to handle objections in a complex environment; - You master the art of **pitching** a product with transparency and without overselling its capabilities ; - You have the ability to break down **complex issues** and identify product gaps to define the best product solutions; - You thrive at **high level stakeholders’ management;** - You excel at prioritizing tasks while living up to commitments; - You love **teamwork** and are always eager to learn and grow; - You are fluent in **both French and English;** **It would be even better if you have:** - Experience with end-to-end **procurement projects** (buyer or supplier side) with involvement in RFI’s, RFQ’s and RFP’s; - Experience in the **French Public Sector**; - Experience in **HRIS ecosystems and Payroll solutions**; - Experience in **Insurance or Health platforms**. # **🙌** [**Perks & Benefits**](https://alan.com/about/life-at-alan/a/perks) At Alan, we believe that **being in good health is a basic need**, and it starts with our employees. This is why Alaners are provided with a stimulating environment and perks ensuring they are **happy, efficient and spend only high-quality time** with co-workers. **Therefore, we offer:** - **Fair rewards**. Generous equity packages complement your base salary, *for permanent contracts only.* - **Flexible Office**. Amazing office space at our HQ, sponsored co-working hubs or a full-remote experience with home office equipment sponsorship, we want you to live where you’re the happiest. - **All the tools you need**. Top of the range equipment: Macbook Pro, keyboard, laptop stand, monitor, and Bose noise-canceling headphones. - **Flexible vacation policy and flexible working hours**. Organize your time as you wish. - **Delightful healthcare insurance:** Extremely comprehensive health insurance - 100% for you and your children, 90-100% for partners depending on your country *(permanent contracts only)*. - **Transport**. Country-specific commuter benefits. - **Learning & Training opportunities**. A highly flexible Training policy free books and budget to attend and speak at conferences if the opportunity arises. - **Personal growth through coaching**: At Alan, coaching isn't just a perk -it's core to who we are. Every Alaner is paired with a dedicated coach from day one, who helps maximize their impact, nurture engagement, and navigate Alan's values to develop their full potential.[**Learn more about our coaching culture**](https://alan.com/en/blog/discover-alan/a/alan-culture-excellence-through-coaching)**.** - **Parental leave**. Extended parental leave for all new parents, *for permanent contracts only.* # **Important note: we hire people, not roles.** If you're excited about this opportunity but don't check every box, **we'd love to hear from you.** Everyone, no matter how underrepresented, should feel free to apply as it can only bring learnings or success. **If you identify yourself as a woman**: Did you know that research shows women often apply only when meeting 100% of requirements? **Remember, this is just a guide, not a checklist.** We'll be thrilled to receive your application! 🔖 Check out our [About Alan](https://alan.com/about) and [Career](https://alan.com/careers) pages, as well as our [Medium](https://medium.com/alan), [blog](https://blog.alan.com/) and [Glassdoor page](https://www.glassdoor.com/Overview/Working-at-Alan-EI_IE1696043.11,15.htm) for more info.