Precision Account Manager - Oncology - Boston/Albany

Job description

Field-Based - Precision Account Manager. The Precision Account Manager (PAM) is a field-based oncology account role responsible for educating a multidisciplinary team of cancer and digestive system specialists and their staff who treat patients with FGFR2-positive cholangiocarcinoma about an available treatment for this condition. The PAM will manage a defined geography and engage oncologists, gastrointestinal oncology specialists, gastroenterologists, hepatobiliary specialists, pathologists, pharmacists, advanced practice providers, nurses, molecular diagnostics stakeholders, financial counselors, and appropriate office staff. The role requires experience navigating academic medical centers, cancer institutions, organized systems of care, and complex account environments. The PAM will develop and execute account plans, deliver accurate and compliant scientific and product education, support appropriate patient identification through molecular testing awareness, and coordinate internal resources to address account needs. Success requires strong oncology clinical acumen, strategic account management, cross-functional collaboration, customer-focused execution, and consistent adherence to all legal, regulatory, and company requirements. ESSENTIAL DUTIES AND RESPONSIBILITIES: Manage an assigned geography and achieve or exceed established sales objectives and brand performance expectations in a compliant and ethical manner. Create, build, and maintain professional relationships with academic medical centers, cancer institutions, integrated delivery networks, community oncology practices, key opinion leaders, account influencers, and other healthcare stakeholders. Educate multidisciplinary customer teams on the disease state, FGFR2 alterations, the role of comprehensive molecular profiling, appropriate patient identification, and the approved product using company-approved resources and messaging. Conduct high-quality face-to-face and virtual customer engagements, including formal and informal presentations that clearly communicate complex clinical, molecular testing, access, reimbursement, and patient-support information. Develop and execute robust territory and account plans that identify account priorities, treatment pathways, diagnostic workflows, key stakeholders, barriers to appropriate use, and opportunities to improve customer and patient support. Understand account-level processes for molecular testing, pathology coordination, specialty pharmacy fulfillment, patient access, reimbursement, HUB services, and patient support, and connect customers with appropriate resources. Partner cross-functionally with Precision Oncology leadership, Medical Science Liaisons, Market Access, National or Strategic Accounts, Marketing, Sales Operations, Training, and Patient Services to deliver coordinated account support. Mobilize company resources appropriately while maintaining clear role boundaries between commercial and medical functions. Develop and maintain knowledge of cholangiocarcinoma, FGFR2 fusions, relevant treatment modalities, competitor activity, emerging oncology trends, and the evolving business environment. Provide relevant field and customer insights to leadership and internal partners regarding disease awareness, diagnosis, molecular testing, treatment education, account needs, tools, and product messaging. Use customer relationship management and other company systems to document customer interactions, maintain account plans, manage follow-up activities, and support effective territory execution. Analyze business trends, account dynamics, claims or other approved data, and territory performance to prioritize activities and inform strategic decision-making. Manage territory resources and promotional budgets within company guidelines; complete required reports, training, administrative responsibilities, and expense submissions accurately and on time. Participate in relevant medical meetings, conferences, speaker programs, and local educational initiatives consistent with company policy. Demonstrate a commitment to diversity, equity, and inclusion through continuous development, modeling inclusive behaviors and proactively managing bias. All other duties as assigned. #LI-CG1 MINIMUM KNOWLEDGE, SKILLS AND ABILITIES: The requirements listed below are representative of the experience, education, knowledge, skill and/or abilities required. Bachelor’s degree from an accredited college or university required; business, life sciences, or clinical discipline preferred. Minimum of 5 years of pharmaceutical, biotechnology, diagnostic, or medical sales experience, including significant oncology experience. Demonstrated experience calling on academic medical centers, cancer institutions, and other complex oncology accounts is required. Understanding of biomarker-driven oncology, molecular testing, pathology workflows, and the role of comprehensive genomic profiling in identifying appropriate patients. Ability to learn and communicate complex oncology, cholangiocarcinoma, FGFR2, and product information accurately and confidently. Experience engaging oncologists, gastrointestinal specialists, pathologists, pharmacists, advanced practice providers, nurses, diagnostic stakeholders, and office-based support staff. Proven ability to map complex accounts, identify decision-makers and influencers, develop account-specific strategies, and coordinate resources across organized systems of care. Documented record of strong sales performance, effective launch execution, and achievement of business objectives is preferred. Strong presentation, business communication, and customer-centric selling skills, with the ability to convey complex scientific and business information to varied audiences. Demonstrated ability to interpret approved sales, market, claims, and account data and translate insights into focused territory actions. Working knowledge of oral specialty pharmacy, payer and reimbursement dynamics, patient support programs, and HUB services in oncology is preferred. Ability to work effectively across commercial, medical, market access, operations, and patient-services teams in a matrixed environment. Proficiency with Veeva or a comparable CRM platform and Microsoft Outlook, Word, Excel, PowerPoint, and Teams. Demonstrated commitment to operating within all company policies, industry standards, and applicable legal and regulatory requirements. Valid driver’s license and ability to meet company driving requirements. Ability to travel extensively within the assigned geography, including overnight travel. PREFERRED QUALIFICATIONS: Advanced degree in business, life sciences, pharmacy, nursing, or another relevant discipline. Experience in gastrointestinal oncology, hepatobiliary cancers, rare disease, molecular diagnostics, precision oncology, or biomarker-driven therapy. Product launch experience, particularly in a rare oncology indication or with an oral specialty product. Established relationships within major academic medical centers, National Cancer Institute- designated cancer centers, or leading regional cancer institutions. Experience working across integrated oncology networks, organized customers, and complex institutional accounts. OUR CULTURAL BELIEFS Patient Minded I act with the patient’s best interest in mind. Client Delight I own every client experience and its impact on results. Take Action I am empowered and hold myself accountable. Embrace Diversity I create an environment of awareness and respect. Grow Talent I own my development and invest in the development of others. Win Together I passionately connect with anyone, anywhere, anytime to achieve results. Communication Matters I speak up to create transparent, thoughtful, and timely dialogue. Always Innovate I am bold and creative in everything I do. Our team is aware of recent fraudulent job offers in the market, misrepresenting EVERSANA. Recruitment fraud is a sophisticated scam commonly perpetrated through online services using fake websites, unsolicited e-mails, or even text messages claiming to be a legitimate company. Some of these scams request personal information and even payment for training or job application fees. Please know EVERSANA would never require personal information nor payment of any kind during the employment process. We respect the personal rights of all candidates looking to explore careers at EVERSANA. EVERSANA is committed to providing competitive salaries and benefits for all employees. If this job posting includes a base salary range, it represents the low and high end of the salary range for this position and is not applicable to locations outside of the U.S. Compensation will be determined based on relevant experience, other job-related qualifications/skills, and geographic location (to account for comparative cost of living). This role is eligible for hire in select U.S. locations based on business and operational considerations. For a full list of locations, visit . More information about EVERSANA’s benefits package can be found at . EVERSANA reserves the right to modify this base salary range and benefits at any time. From EVERSANA’s inception, Diversity, Equity & Inclusion have always been key to our success. We are an Equal Opportunity Employer, and our employees are people with different strengths, experiences, and backgrounds who share a passion for improving the lives of patients and leading innovation within the healthcare industry. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion, and many other parts of one’s identity. All of our employees’ points of view are key to our success, and inclusion is everyone's responsibility. Consistent with the Americans with Disabilities Act (ADA) and applicable state and local laws, it is the policy of EVERSANA to provide reasonable accommodation when requested by a qualified applicant or candidate with a disability, unless such accommodation would cause an undue hardship for EVERSANA. The policy regarding requests for reasonable accommodations applies to all aspects of the hiring process. If reasonable accommodation is needed to participate in the interview and hiring process, please contact us at . Follow us on LinkedIn | Twitter At EVERSANA, we are proud to be a Great Place to Work across the globe. We’re fueled by our vision to create a healthier world. How? Our global team of more than 6,000 employees is committed to creating and delivering next-generation commercialization services to the life sciences industry. We are grounded in our cultural beliefs and serve more than 650 clients ranging from innovative biotech start-ups to established pharmaceutical companies. Our products, services and solutions help bring innovative therapies to market and support the patients who depend on them. Our jobs, skills and talents are unique, but together we make an impact every day. Join us! Across our growing organization, we embrace diversity in backgrounds and experiences. Improving patient lives around the world is a priority, and we need people from all backgrounds and swaths of life to help build the future of the healthcare and the life sciences industry. We believe our people make all the difference in cultivating an inclusive culture that embraces our cultural beliefs. We are deliberate and self-reflective about the kind of team and culture we are building. We look for team members that are not only strong in their own aptitudes but also who care deeply about EVERSANA, our people, clients and most importantly, the patients we serve. We are EVERSANA.