Premium Audit Specialist

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit amongst our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realize our potential, we can help others reach theirs. Join us and play your part in something special! The Premium Audit Specialist conducts virtual audits of workers' compensation insurance policies for Markel policyholders across the country. Through phone interviews and detailed document reviews, the Specialist analyzes payroll records, employee job duties, business operations, subcontractor exposures, and organizational structures to ensure workers' compensation classifications and premiums accurately reflect the insured's risk. This role combines investigative analysis, customer interaction, and regulatory expertise. Premium Audit Specialists work directly with business owners, financial contacts, and insurance professionals to understand how companies operate and to ensure compliance with workers' compensation rating rules established by organizations such as the National Council on Compensation Insurance (NCCI), Workers' Compensation Insurance Rating Bureau (WCIRB), and Pennsylvania Compensation Rating Bureau (PCRB). For professionals who enjoy solving complex business problems, analyzing data, and leveraging technology to improve outcomes, this role offers an opportunity to build expertise in risk analysis while helping shape the future of operational excellence through digital innovation, automation, and AI-enabled workflows. Make an Impact Through Analysis, Technology, and Risk Expertise Every worker's compensation audit tells the story of how a business operates. Whether reviewing a manufacturing company, contractor, healthcare organization, restaurant, or professional services firm, you'll gain firsthand insight into industries across the country while helping ensure premium accuracy and regulatory compliance. We're looking for professionals who are curious, analytical, and eager to embrace new technologies. Successful candidates enjoy asking questions, identifying patterns, evaluating risk, and finding opportunities to improve processes. As our organization continues to evolve, Premium Audit Specialists are encouraged to leverage analytics, automation, and AI-powered tools to work smarter, enhance audit quality, and deliver exceptional service to our policyholders. Key Responsibilities Conduct virtual audits of workers' compensation insurance policies through phone interviews with policyholders. Investigate and analyze payroll records, employee job duties, business operations, subcontractor exposures, and legal entity structures to determine proper workers' compensation classifications and exposures. Review supporting financial and operational documentation to validate payroll and exposure information. Apply NCCI, WCIRB, PCRB, and applicable state workers' compensation rules to ensure accurate audit results. Prepare and process audit reports accurately and within established service standards. Review audits completed by third-party vendors to ensure accuracy, completeness, and compliance with company and regulatory requirements. Assist in reviewing expired workers' compensation policies to determine audit selection requirements. Meet established productivity, quality, accuracy, and turnaround expectations. Collaborate with underwriters, customer service representatives, agents, and policyholders to resolve audit questions and discrepancies. Utilize technology, analytics, and digital tools to improve workflow efficiency and audit quality. Identify opportunities to enhance operational effectiveness through automation, continuous improvement initiatives, and AI-assisted solutions. Contribute to a culture of innovation, accuracy, and exceptional customer service. Qualifications Bachelor's degree preferred or equivalent combination of education and related experience. Experience in workers' compensation, premium auditing, insurance operations, underwriting support, accounting, finance, payroll administration, or business analysis preferred. Strong analytical, investigative, and critical-thinking skills. Ability to interpret financial, payroll, and operational information. Effective interviewing and information-gathering skills. Excellent verbal and written communication skills. Strong attention to detail and commitment to accuracy. Ability to independently prioritize workload and manage multiple assignments. Proficiency in Microsoft Office applications, including Excel, Word, and Outlook. Interest in utilizing technology, automation, data analytics, and AI tools to drive operational improvements. Why Join Markel? Develop expertise in workers' compensation insurance, risk analysis, and premium auditing. Gain exposure to a wide variety of businesses and industries across the United States. Work in an environment that encourages innovation, continuous learning, and process improvement. Help shape the future of audit operations through the adoption of emerging technologies and AI-enabled solutions. Build transferable skills in analytics, business operations, compliance, and customer engagement. Grow your career with a company that values curiosity, collaboration, and operational excellence. #DEIB US Work Authorization US Work Authorization required. Markel does not provide visa sponsorship for this position, now or in the future. Who we are: Markel Group (NYSE – MKL) a fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world. We’re all about people | We win together | We strive for better We enjoy the everyday | We think further What’s in it for you: In keeping with the values of the Markel Style, we strive to support our employees in living their lives to the fullest at home and at work. We offer competitive benefit programs that help meet our diverse and changing environment as well as support our employees’ needs at all stages of life. All full-time employees have the option to select from multiple health, dental and vision insurance plan options and optional life, disability, and AD&D insurance. We also offer a 401(k) with employer match contributions, an Employee Stock Purchase Plan, PTO, corporate holidays and floating holidays, parental leave. Are you ready to play your part? Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you. Caution: Employment scams Markel is aware of employment-related scams where scammers will impersonate recruiters by sending fake job offers to those actively seeking employment in order to steal personal information. Frequently, the scammer will reach out to individuals who have posted their resume online. These "job offers" include convincing offer letters and frequently ask for confidential personal information. Therefore, for your safety, please note that: All legitimate job postings with Markel will be posted on Markel Careers . No other URL should be trusted for job postings . All legitimate communications with Markel recruiters will come from email addresses. We would also ask that you please report any job employment scams related to Markel to . Markel is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of any protected characteristic. This includes race; color; sex; religion; creed; national origin or place of birth; ancestry; age; disability; affectional or sexual orientation; gender expression or identity; genetic information, sickle cell trait, or atypical hereditary cellular or blood trait; refusal to submit to genetic tests or make genetic test results available; medical condition; citizenship status; pregnancy, childbirth, or related medical conditions; marital status, civil union status, domestic partnership status, familial status, or family responsibilities; military or veteran status, including unfavorable discharge from military service; personal appearance, height, or weight; matriculation or political affiliation; expunged juvenile records; arrest and court records where prohibited by applicable law; status as a victim of domestic or sexual violence; public assistance status; order of protection status; status as a smoker or nonsmoker; membership or activity in local commissions; the use or nonuse of lawful products off employer premises during non-work hours; declining to attend meetings or participate in communications about religious or political matters; or any other classification protected by applicable law. Should you require any accommodation through the application process, please send an e-mail to the . No agencies please.