Premium Suites Coordinator – Raymond James Stadium

Job description

LEGENDS & ASM GLOBAL Two powerhouse companies have joined forces to redefine excellence in sports, entertainment, and live events. Together, we combine unmatched expertise with a global reach, offering end-to-end solutions – from venue development and event booking to revenue strategy and hospitality. Legends brings a 360-degree, data-driven approach across Global Partnerships, Hospitality, Merchandise, and Attractions, working with top-tier clients to deliver exceptional experiences. ASM Global, the world leader in venue management and live event production, oversees 350+ iconic venues, stadiums, arenas, convention centers, and theaters. Our organization is committed to building an inclusive, innovative environment where differences drive solutions that benefit our team members, guests, and partners. Guided by our values of respect, integrity, and accountability, we create a workplace where everyone can succeed. Are you ready to be part of the team that is transforming live entertainment? Join us to make legends happen! GLOBAL HOSPITALITY We believe that exceptional venue experiences should extend beyond game day and show time. From five-star feasts and craft cocktails to local eats and sizzling chef-inspired creations, we are renowned for our exceptional dining experiences. Our fresh, creative cuisine is just the beginning. We strive to delight guests at every turn: candy walls, in-house bakeshops, and a warm welcome at every turn. RAYMOND JAMES STADIUM Legends is the official hospitality partner of Raymond James Stadium, home to the Tampa Bay Buccaneers. The partnership includes overseeing the Raymond James Stadium food and beverage program development and management for concessions, suites and premium areas for all game days, concerts, special events and any food and beverage related activations for the iconic Pirate Ship. Join us in elevating the fan experience through unparalleled guest service and pride to make Raymond James Stadium one of the best stadiums in the NFL. PREMIUM SUITES COORDINATOR The Premium Suites Coordinator supports the day-to-day operations and administrative functions of the Premium Suites Department. This position serves a key role in ensuring exceptional guest experiences through operational excellence, attention to detail, and effective administrative support. The ideal candidate is equally comfortable leading event-day setup and service teams as they are creating menu materials, maintaining records, and utilizing Microsoft Office programs to support departmental initiatives. PRIMARY RESPONSIBILITIES: Coordinate the setup, execution, and breakdown of VIP Suites and other premium hospitality spaces for game days, concerts, and special events. Lead and support event staff in maintaining presentation standards, buffet setups, and overall suite readiness. Conduct routine quality assurance checks, including product rotation, expiration date monitoring, labeling compliance, and inventory organization. Assist with ordering, receiving, stocking, and maintaining premium suite products and supplies. Create and maintain menu cards, signage, guest-facing collateral, and operational documents using Microsoft PowerPoint and other Office applications. Maintain accurate records, spreadsheets, inventories, and department tracking tools using Microsoft Excel. Support the development and distribution of event-day materials, suite information, and operational communications. Partner with Culinary, Purchasing, Warehouse, and Operations teams to ensure seamless event execution. Assist with administrative tasks including document management, data entry, reporting, and departmental organization. Identify opportunities to improve operational efficiency, presentation standards, and guest satisfaction. Ensure compliance with company policies, food safety standards, and venue operating procedures. Provide hands-on support during events and assist with other Premium Services initiatives as needed. QUALIFICATIONS Associate's degree or equivalent work experience preferred. Previous experience in hospitality, food and beverage, premium services, catering, or event operations preferred. Strong proficiency in Microsoft Excel, PowerPoint, and Outlook required. Exceptional organizational skills with the ability to manage multiple priorities in a fast-paced environment. Strong attention to detail and commitment to maintaining high presentation standards. Effective verbal and written communication skills. Ability to work independently while also contributing as part of a team. Comfortable leading hourly staff and providing direction in an event environment. Ability to work flexible schedules including nights, weekends, holidays, and event days. Must be able to stand, walk, lift, and move products and supplies as required for event operations. Legends & ASM Global is an Equal Opportunity/Affirmative Action employer and encourages Women, Minorities, Individuals with Disabilities, and Protected Veterans to apply. VEVRAA Federal Contractor.