Pricing Operations Analyst

Job description

Job Description About the Team The Pricing Support team manages a high-volume operational workload, processing approximately 2,800 pricing requests each month with a team of three analysts. The team uses a proprietary Pricing Generator and is actively implementing Oracle CPQ to streamline and automate pricing workflows. The group works closely with Sales and cross-functional partners to maintain disciplined, scalable processes that support accuracy, compliance, and timely deal execution. Key Responsibilities Pricing Analysis, Proposal Development & Strategy Support Provide pricing analysis and recommendations to support sales efforts, pricing strategy, business objectives , and long-term client value. Prepare and deliver accurate pricing proposals for Sales, Relationship Managers, and internal stakeholders. Recommend pricing adjustments and enhancements aligned with business goals, client value, and broader product pricing considerations. Gather and incorporate internal feedback to improve pricing proposals, workflows, and processes. Operational Execution & Workflow Management Manage daily pricing request intake and support end-to-end processing, including validation, configuration, pricing generation, and proposal packaging. Ensure pricing proposals meet established operational standards for quality, accuracy, compliance, and turnaround times. Maintain compliance with corporate and divisional pricing rules, controls, guidelines, and documentation requirements. Manage multiple priorities and competing deadlines in a dynamic, high-volume environment. Quality Control & Pricing Governance Conduct detailed quality reviews of pricing proposals to confirm accuracy, discount alignment, SKU accuracy, credit application, and consistency with pricing guidelines. Identify discrepancies, errors, or inconsistencies and take corrective action to prevent downstream operational issues. Support audit readiness by maintaining clean, complete, accurate , and compliant pricing records within pricing systems and shared repositories. Systems, Tools & Process Improvement Generate pricing using the proprietary Pricing Generator and support readiness for Oracle CPQ workflows. Participate in testing, validation, and feedback cycles related to Pricing Generator updates, Oracle CPQ enhancements, and process improvements. Support training initiatives related to pricing tools, proposal processes, and workflow changes. Identify recurring operational issues and recommend process refinements that improve consistency, scalability, and efficiency. Cross-Functional Partnership Serve as a liaison to Sales, Product Solutions, Product Consultants, Legal, Contract Administration, Billing, Finance, and Business Units to resolve pricing issues and ensure deal accuracy. Provide timely updates to internal stakeholders on pricing status, required inputs, blockers, and next steps. Partner with Product Consultants to ensure pricing tables, rate cards, and SKUs are accurate and current. Qualifications Required Qualifications Bachelor’s degree in Accounting , Finance, Business Administration, or equivalent experience. 2+ years of pricing experience. Strong analytical, statistical, and problem-solving abilities with high attention to detail. Solid understanding of financial concepts, business acumen, and sound judgment. Ability to manage high-volume workload, competing priorities, and deadlines efficiently. Clear, professional verbal and written communication skills. Excellent interpersonal skills and ability to work effectively across diverse internal and external stakeholders. High degree of accuracy, confidentiality, dependability, flexibility, adaptability, and judgment. Preferred Qualifications Oracle CPQ experience strongly preferred. Experience with pricing tools, proposal workflows, pricing systems, or quote-to-cash processes. Experience supporting Sales or Relationship Managers with pricing proposals, pricing updates, or pricing process improvements. Comfort working in a high-volume, process-driven, cross-functional pricing environment. What We Offer A meaningful role supporting the operational backbone of pricing execution and helping shape the future of fintech. Continuous learning, system training, development, and process mastery opportunities. A collaborative, supportive, high-performance work environment. Opportunities to contribute to operational innovation, automation, community, and social impact. Competitive salary and comprehensive benefits package. Privacy Statement FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice . EEOC Statement FIS is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, marital status, genetic information, national origin, disability, veteran status, and other protected characteristics. The EEO is the Law poster is available here supplement document available here For positions located in the US, the following conditions apply. If you are made a conditional offer of employment, you will be required to undergo a drug test. ADA Disclaimer: In developing this job description care was taken to include all competencies needed to successfully perform in this position. However, for Americans with Disabilities Act (ADA) purposes, the essential functions of the job may or may not have been described for purposes of ADA reasonable accommodation. All reasonable accommodation requests will be reviewed and evaluated on a case-by-case basis. Sourcing Model Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company. #pridepass