Principal Associate - IT

Job description

ROLE: L3+ Intune / Endpoint Management Administrator REPORTING TO: ITISC FET Europe Workspace Manager WORKING LOCATION: Coimbatore WORK TIMING: 12PM – 9PM OBJECTIVE: We are seeking a highly skilled L3+ Microsoft Intune Administrator with deep technical expertise in modern cloud-based endpoint management, identity integration, and endpoint security. You will serve as the primary escalation point for complex infrastructure, deployment, and security compliance issues. You will optimize our global device fleet, manage Windows Autopilot, handle co-management setups with SCCM/MECM, and enforce robust security policies across multi-platform environments (Windows, iOS, Android) What You’ll Do Architecture, Configuration, & Deployment Design, implement, and maintain enterprise-grade Microsoft Intune infrastructure and configuration profiles. Manage end-to-end Windows Autopilot deployment profiles, zero-touch provisioning, and device lifecycle management. Configure and administer Microsoft Entra ID (Azure AD) device registration, join states, dynamic groups, and Role-Based Access Control (RBAC). Oversee Windows Update for Business rings, feature updates, quality updates, and compliance deadlines. Support and manage co-management workflows bridging SCCM (MECM) and Microsoft Intune. Plan and execute the SCCM (MECM) to Intune migration. Application & Package Management Package, test, and deploy enterprise applications (Win32 apps, MSI, Microsoft Store, and shell scripts/PowerShell) via Intune. Troubleshoot complex application installation failures, dependency issues, and supersede rules across diverse endpoints. Security, Compliance, & Monitoring Configure and manage Endpoint Security baselines, BitLocker encryption, Firewall, Antivirus, and Attack Surface Reduction (ASR) rules. Coordinate with compliance team for threat monitoring, vulnerability management, and automated remediation. Administer Mobile Device Management (MDM) and Mobile Application Management (MAM) policies for corporate and BYOD environments Advanced Troubleshooting & L3 Operations Act as the ultimate technical escalation point for L1/L2 helpdesk teams regarding enrolment blockages, policy sync failures, and compliance errors. Perform Root Cause Analysis (RCA) for recurring system disruptions or wide-scale deployment failures. Automate routine administrative tasks and reporting using PowerShell and Microsoft Graph API. What You Bring Experience in Intune, Vuln fixing, SCCM, Patching, Packaging. Strong troubleshooting skills, especially with Windows and M365, Intune, SCCM, Packaging, Patching. Excellent communication skills in English A proactive, “can-do” attitude and the ability to thrive in a fast-paced environment. Nice to Have Experience with Power shell scripting, Windows Server, Active Directory, or networking. Familiarity with BMC Helix ticketing system ITIL Foundation certification. Knowledge of Azure. Why Join Us? Work in a vibrant, multicultural team in India Be part of a company that values growth, learning, and internal mobility. Gain exposure to a modern IT environment supporting critical business operations. Clear path to leadership for ambitious professionals. Personal Skills: Team Player Smart worker Quick learner Willingness to work in off business hours with On call setup in needed. Qualification: Bachelor's degree or comparable education Experience – 8 – 12+ Years (with 4+ years dedicated to Microsoft Intune) PREFERED CANDIDATES: The successful candidate will have a self-motivated, get-it-done attitude; the ability to think critically; enjoy working Additional Information Travel Requirements: Occasional travel (10%-20%, depending on project phase) to regional offices, subsidiaries, or project sites may be required to support specific project events and activities, Work Environment: The role is transversal and collaborative, interacting with Finance, multidisciplinary IT teams (e.g. BAs, Developers, Architects), external Partner and corporate and regional business + IT teams in a multicultural and international environment, Contract Type & Location: Minimum contract duration: 1 Year with high probability for extension to 2 Years. B2B preferred, with flexibility for hybrid remote collaboration with international teams. Permanent contract considerable. Professional Development: Opportunities to enhance and gain practical and solid software development knowledge and skills in building global D365FO/SCM solutions, and participate in global rollout projects, Key Attributes: Very strong technical knowledge, software design patterns and analytical thinking, problem-solving, and self-organization skill with ability to balance delivery quality, timeline and costs. Eurofins Scientific is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on, Eurofins works with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic and labelling is accurate. Eurofins believes it is a global leader in food, environmental, pharmaceutical and cosmetics products testing and in agroscience CRO services. It is also one of the global independent market leaders in certain testing and laboratory services for genomics, discovery pharmacology, forensics, CDMO, advanced material sciences and in the support of clinical studies. In over just 30 years, Eurofins has grown from one laboratory in Nantes, France to over 62,000 staff across a network of more than 1000 independent companies in over 62 countries and operating more than 900 laboratories. Eurofins offers a portfolio of over 200,000 analytical methods to evaluate the safety, identity, composition, authenticity, origin, traceability and purity of biological substances and products, as well as providing innovative clinical diagnostic testing services, as one of the leading global emerging players in specialised clinical diagnostics testing. In 2022, Eurofins generated total revenues of EUR € 6.515 billion, and has been among the best performing stocks in Europe over the past 20 years.