Principal Consultant

Here at Appian, our values of **Intensity** and **Excellence** define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. # **Principal Technical Consultant – AI-Powered Process Automation** Lead transformative enterprise deployments and architect high-performing, multi-application platform environments at the forefront of hyperautomation. **Location:** Chennai, India | **Work Model:** In Office ## **About the Team** Our **Customer Success** team in Chennai serves as elite technical advisors for global enterprise teams. We bridge deep software architecture with business strategy, building scalable platform environments that leverage **AI-Powered Process Automation** to solve mission-critical operational challenges. ## **The Opportunity** As a **Principal Technical Consultant**, you will assume architectural leadership for multi-application platform design, execution, and performance optimization. Top engineering talent joins Appian in this role to move beyond basic application maintenance and ensure applications are resilient, scalable, and built to power mission-critical operations at enterprise scale . ## **What You’ll Do** - **Architect Platform Scalability:** Build and maintain standards and tools to ensure high performance and resilience with a focus on reusability, schema optimization, **data modeling**, system performance, and responsive **UX/UI**. - **Engineered Integrations:** Perform hands-on design, development, and code reviews using **SQL views**, **stored procedures**, and high-concurrency **REST/SOAP web services/APIs**. - **System-Level Troubleshooting:** Rapidly isolate performance bottlenecks, memory leaks, resource contention, and latency spikes across the entire web application stack. - **Performance Analysis & Profiling:** Analyze database execution plans, JVM/memory utilization, and **Locust** load test outputs to resolve root-cause architectural bottlenecks. - **Technical Communication & Enablement:** Translate complex system diagnostics into strategic recommendations for technical stakeholders, while mentoring junior developers on **DevSecOps** and coding standards. ## **Required Qualifications** - **Bachelor’s Degree** in Computer Science, Engineering, Information Systems, or Mathematics. - **10+ years** of progressive IT experience, including **8+ years** of specialized experience in enterprise web application architecture, deployment, and delivery. - **Technical Leadership:** Proven track record of leading technical teams through the full SDLC, gathering non-functional requirements, and defining production readiness strategies. - **Core Engineering Stack:** Deep, hands-on expertise in **Python** and **SQL**, supported by strong proficiency in **JavaScript** or **Java**. - **Data & Middleware Architecture:** Advanced experience designing relational data models (**SQL Server**, **Oracle**, or **MariaDB**), custom **APIs**, and middleware/ESB orchestration layers. - **Infrastructure & Testing:** Solid foundational experience with web infrastructure, containerization using **Kubernetes**, **DevSecOps** pipelines, and test automation tools (**Selenium**), alongside performance, load, and penetration testing methodologies. ## **Preferred Qualifications** - Experience collaborating within high-velocity, cross-functional agile engineering environments. - Practical exposure to modern **Generative AI** integrations, **LLM** application pipelines, or vector databases. - **Ecosystem Experience:** We value experience with enterprise platforms such as **Salesforce** or **ServiceNow**, as these skills translate well into our **Enterprise-Grade Orchestration** environment. #Appian #CustomerSuccess #Python #Kubernetes #SoftwareArchitecture **Tools and Resources** - Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. - Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. - Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led [affinity groups](https://careers.appian.com/affinity-groups/). These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. **Benefits** Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. **About Appian** Appian provides AI automation for mission-critical work. We automate complex processes in large enterprises and governments. Our platform is known for its unique reliability and scale. We’ve been automating processes for more than 25 years and understand enterprise operations like no one else. For more information, visit [](http://www.appian.com/). [Nasdaq: APPN] Follow Appian: [LinkedIn](https://www.linkedin.com/company/appian), [Youtube](https://www.youtube.com/@appian), [Instagram](https://www.instagram.com/appiancorp/), [Facebook](https://www.facebook.com/AppianCorporation/) *Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law.* *Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at [ReasonableAccommodations@appian.com](mailto:ReasonableAccommodations@appian.com). Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address.* *[Appian's Applicant & Candidate Privacy Notice](https://careers.appian.com/applicant-and-candidate-privacy-notice/)*