Principal Data Analyst, Product

Job description

At ClickUp, we're building the future of work: the first truly converged AI workspace unifying tasks, docs, chat, calendar, and enterprise search, all supercharged by context-driven AI. We are an AI-native company. Every team member is expected to leverage AI daily, and we evaluate AI fluency as part of our hiring process. Join us and help redefine what's possible. 🚀 We’re hiring a highly influential product analytics leader who can turn ambiguous questions into sharp insight, scalable measurement, and recommendations that directly shape what we build. This person will partner closely with Product, Engineering, Design, and Growth to raise the bar on decision quality and establish a more AI-native analytics operating model. Mission Drive the product insight agenda by helping ClickUp make faster, smarter product decisions through rigorous analysis, strong product judgment, and AI-enabled analytics workflows. What You'll Do - Own the product analytics agenda across product usage, activation, feature adoption, retention, and expansion, and translate open-ended business questions into structured analyses and clear recommendations - Partner with Product, Engineering, and Design to define success metrics early, improve instrumentation quality, and ensure important product surfaces are measurable from launch - Build reusable analysis frameworks, semantic layers, metric definitions, and self-serve resources that help product teams answer routine questions faster and more consistently - Apply AI-first methods across the analytics workflow, using large language models, coding agents, and automation for tasks like query drafting, QA, validation, documentation, and first-pass synthesis while keeping human judgment at the center of final recommendations - Design and interpret experiments, observational analyses, and trend investigations, including situations where data is incomplete or traditional experimentation is not feasible - Surface meaningful patterns in behavioral, subscription, and product data to influence roadmap choices, prioritization, and executive decision-making - Create monitoring and alerting approaches that reduce manual reporting cycles and make it easier to spot product opportunities, risks, and anomalies earlier - Mentor analysts and elevate team practices around analytical rigor, AI-assisted workflows, insight storytelling, and stakeholder communication Qualifications - Significant experience in analytics, business intelligence, data science, or product analytics, including strong experience partnering with Product teams in a B2B SaaS or product-led growth environment - Advanced SQL skills and strong familiarity with modern cloud data and analytics tooling such as Snowflake, dbt, Amplitude, Segment, Hex, Tableau, Looker, or similar platforms - Working proficiency in Python for analysis, automation, or experimentation support - Strong product analytics judgment, including experience with event instrumentation, funnel analysis, cohort analysis, retention, feature adoption, and experimentation - Demonstrated ability to translate broad, ambiguous questions into structured analysis plans and actionable recommendations for senior stakeholders - Excellent written and verbal communication skills, with a track record of making complex findings easy for product and executive audiences to act on - Clear examples of using AI, automation, or agentic workflows to improve analytics speed, scale, or quality while maintaining strong QA and decision discipline - A high-ownership working style with strong prioritization skills and a track record of independently driving high-impact work Desirable - Experience building or scaling product analytics practices, self-serve measurement systems, or reusable metrics frameworks - Experience analyzing AI or LLM-powered product features and understanding how they influence activation, engagement, monetization, or retention - Strong grasp of applied statistics, causal reasoning, and incremental impact measurement - Experience mentoring analysts or setting best practices for how analytics teams operate - Experience in fast-moving software environments where analytics directly influences roadmap tradeoffs and product strategy If you’re excited to shape product decisions, modernize how analytics work gets done, and help define what AI-first analytics looks like in practice, we’d love to talk. Equal Opportunity Employer ClickUp is an Equal Opportunity Employer, and qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Privacy Notice ClickUp collects and processes personal data in accordance with applicable data protection laws. You can find further details by viewing our Global Candidate Privacy Notice. https://clickup.com/careers-terms/candidate-privacy-notice If you are a Philippine Job Applicant, please also see our Philippine Data Privacy Notice https://t333.s.clickup-attachments-stg.com/t333/d9a53ce2-6d2c-48cd-84b1-ed4e525f9613/Philippine%20Data%20Privacy%20Notice_2024.pdf?view=open for further details. Visa Sponsorship Please note we are unable to sponsor or take over sponsorship of an employment visa for roles outside of engineering and product at this time. Sponsorship for engineering and product roles is not guaranteed, but is instead based on the business needs for that specific role at that time. Please reach out to the recruiter with any questions. Fraud Alert ClickUp Talent Acquisition will only initiate contact via an @clickup.com http://clickup.com email or through our official careers portal on clickup.com http://clickup.com. We will never request fees, payments, or sensitive personal information. Please disregard any offers received outside these channels and report them to support@clickup.com. AI Processing Notice ClickUp may use artificial intelligence and machine learning technologies to help review and screen candidates' employment applications against role-related criteria. These tools support, but do not replace, human decision‑making. If you have questions or need an accommodation in the recruitment process, please contact us at AskPeople@ClickUp.com.