Principal Forward Deployed Engineer - UK

Job description

There are NO limits to your career: come shape the future and be part of a truly unique global culture at OutSystems! We are seeking a high-impact FDE to drive this new engagement model. Unlike traditional professional services, this role requires deep embedding within the customer’s mission to provide ownership of their agentic future. You will be a strategic asset, dedicated to solving complex business problems using the OutSystems platform and Agentic capabilities. You will understand customer needs, scope work, prove feasibility, structure delivery, and measure value. Success means reaching outcomes. You’ll own the agentic transformation and the building process. It is expected that you: Discover and Prioritize AI-driven business use cases. Lead in what to build and why, not just how. Act as if the customer’s mission is our own. Stay accountable to the outcome Move with urgency, focus, and resilience, wearing many hats with confidence. Test, adapt, and scale fast. Evolve in motion, turning ambiguity into momentum. Embraces complex customer environments not as obstacles, but as blank canvases The position requires strong consulting skills and deep architectural knowledge to guide the design and implementation of enterprise Agentic solutions and intelligent automation systems. Hands-on experience in delivering these solutions is essential. You’ll partner closely with every field team at OutSystems and across the leadership team. You’ll become a key source of customer insight, guiding our long-term product roadmap. In addition, you will act as an extension of our Product team, ensuring our most strategic accounts achieve rapid value. Key Responsibilities • Deep Customer Embedding: operate as a dedicated resource embedded within customer teams to identify and activate new opportunities, finding and solving complex business problems. • Accelerate Adoption: actively drive the adoption of OutSystems Agentic capabilities to prevent slowdowns and ensure "agentic success" at strategic accounts. • AI-Native Delivery: Execute "Intelligent” Solution Delivery by integrating AI into the core of the team's daily work and solution design. Prototype fast, proving technical feasibility and business value. • Client Engagement: Lead transformational discussions and the growth strategy by managing executive relationships. • Business Development: Strategically identify opportunities to expand use cases. Work with the Account Teams to turn initial "lands" into lasting success stories. • Product Feedback Loop: Create a direct connection with the Product team, conveying field experience to evolve the product where gaps exist between capabilities and customer needs. Qualifications & Requirements • Proven experience performing Forward-Deployed Engineer responsibilities in complex enterprise environments, with a track record of building trust and driving delivery with customers. • Hands-on experience designing, building, and deploying custom AI solutions to production. • Strong experience with agentic AI, LLM-based workflows, RAG, and enterprise integrations. • Experience preparing and structuring enterprise data for AI use cases, including unstructured and semi-structured data. • Solid understanding of AI governance, security, guardrails, and compliance requirements in enterprise environments. • Strong consultative engineering skills, with the ability to turn ambiguous business problems into practical solutions and rapid prototypes. • Demonstrated ability to deliver measurable business outcomes, not just technical implementations. • Ability to work onsite with strategic customers as needed. More about OutSystems OutSystems is a leading AI Development Platform built for the enterprise. Global organizations trust OutSystems to rapidly build mission-critical apps and agents, modernize legacy processes with agentic systems, and govern their entire AI portfolio across complex regulatory environments, all on one unified platform. As the future becomes agentic, our customers need us now more than ever. While AI has opened the door to extraordinary possibilities, most large organizations find themselves stuck on one side of the "enterprise gap" because AI by itself doesn't solve their complex use cases and business challenges. OutSystems bridges the "enterprise gap" by combining the speed of generative AI with a deterministic, enterprise-grade framework. We provide the tools for teams of any size to deliver high-quality, reliable AI solutions that drive real business impact. We are looking for passionate, talented, and motivated people to join us as we empower organizations to build, deploy, and scale the next generation of enterprise software. While we are leading the charge into the agentic era, our mission is broader: we are the platform enterprise leaders trust to evolve their entire business, accelerating innovation through secure, governed human-AI collaboration. OutSystems is a global company, with more than 900k developer community members, 1,700 employees, more than 600 partners, and thousands of active customers in over 75 countries and across 21 industries. Founded in 2001, OutSystems now has offices in the United States, United Kingdom, the Netherlands, Portugal, Germany, the UAE, Japan, Hong Kong, Malaysia, Australia, India, and Singapore, and includes a thriving, worldwide community of remote employees. Our customers are some of the world's most recognizable brands across diverse industries— such as Toyota, Heineken, Bosch, KeyBank, and UCLA—who trust OutSystems to deliver ROI and transformational impact. Consistently recognized as a leader by top analyst firms Gartner, IDC and Forrester, OutSystems continues to shape the future of enterprise software development in the agentic era. We are proud to be named a leader in more than 100 categories on G2, including #1 in Customer Satisfaction in Enterprise Low Code Development, and most recently as a leader in AI Agent Building in the G2 Spring 2026 Reports. Working at OutSystems Our culture is built on our core values of Trust, Customer Success, Innovation, and Alignment. We operate as one global OutSystems team, taking ownership to pursue our vision of being the AI platform enterprise leaders trust to build, secure, and evolve their most critical applications and systems. What do we have to offer you? A company at the vanguard of the agentic revolution, where we don’t just react to AI innovation—we architect it. Joining OutSystems means stepping onto a high-growth rocket ship that combines the fearless agility of a startup with the sophisticated, global foundation of an enterprise powerhouse. Real growth opportunities. We don't just talk about development; we invest in it through structured programs designed to scale your expertise. Whether you are aiming for vertical progression, exploring lateral moves into new domains, or mastering specialized AI skills through our Professional Development Fund and Internal Mobility Program, we provide the resources to get you there. A global collective of world-class talent, where you’ll collaborate with enterprise software legends and sought-after thought leaders. At OutSystems, our industry experts aren't just visionaries—they are accessible, approachable mentors who are deeply invested in your growth as we architect the agentic future together. OutSystems nurtures an inclusive culture where talented individuals from all backgrounds are empowered to learn, experiment and make an impact. . We believe that driving our next phase of growth requires the radical creativity that only comes from diverse perspectives. We are committed to building a team as global and diverse as the organizations we serve, ensuring every individual can perform to their full potential. As an equal opportunity employer, all qualified applicants receive equal consideration regardless of race, origin, religion, sex, sexual orientation, gender identity, disability, veteran status, or any other protected status.