Principal Machine Learning Engineer

Job Summary:

The Machine Learning Engineer will tackle challenging problems and create scalable machine learning systems and platforms that make an impact on millions of users. This role will work closely with business partners to provide machine intelligence driven solutions and products to simplify and enhance the customer experience and to automate core business processes. The Machine Learning Engineer will partner closely with Data Scientists, Applied Scientists, and Software Developers to ensure predictive models make business impact.

Job Expectations:

• Partner with the Data Platform team in a two-way exchange of best practices

• Adopt common patterns and build effective abstractions across different machine learning pipelines that simplify existing machine learning processes and accelerate the modelling process from the business problem’s inception to deploying a model solution into production

• Develop horizontal solutions to robustly scale the team’s machine learning models and processes

• Build software with Object-oriented Design Patterns and Analysis (OOA and OOD) with an eye toward reducing technical debt and maintaining services at high availability

• Participate in requirements reviews, design reviews, and code reviews

• Research and prototype new technologies to support the rapid growth of the business

• Interact cross-functionally with a wide variety of technical teams and work closely with data and applied scientists to identify opportunities to improve on iHerb’s platform

The duties and responsibilities described above may provide only a partial description of this position. This is not an exhaustive list of all aspects of the job. Other duties and responsibilities not outlined in this document may be added as necessary or desirable, with or without notice.

Knowledge, Skills and Abilities:

Required:

• Strong coding experience (e.g. Java, C#, Python)

• Experience with gathering data from multiple sources using big data technologies (Spark, Hadoop, BigQuery, Athena, etc.)

• Experience building machine learning infrastructure following robust software engineering practices

• Knowledge of modern software development tools, systems, and practices (design patterns, CI/CD, git, unit testing, smoke testing, integration testing, job schedulers, cloud technologies like AWS Lambdas and Google functions, etc.)

• Exposure to all aspects of the software development life-cycle

• Experience with messaging technologies (Kafka, Google Pub/Sub, Kinesis, RabbitMQ, etc.)

• Experience with Docker and Kubernetes

• High degree of accuracy and attention to detail

• Excellent organization skills and ability to multitask

Equipment Knowledge:

• Experience with Microsoft Office Suite (Word, Excel, PowerPoint)

• Experience with Google Business Suite (Gmail, Drive, Docs, Sheets, Forms) preferred

Experience Requirements:

Generally requires a minimum of two (2) years relevant experience in applied machine learning or machine learning systems/infrastructure, and one (1) year of relevant work experience in machine learning engineering or related fields. (e.g., as a Machine Learning Engineer, ML Ops engineer, or related position).

Education Requirements:

Bachelor’s Degree in Computer Science, Electrical Engineering, or related field required, Masters Degree preferred.

Judgment/Reasoning Ability: Able to identify, troubleshoot and resolve problems quickly using sound judgment, poise and diplomacy. Ability to use judgment and reasoning skills, and determine when to escalate issues, as required, in a timely manner.

Physical Demands: The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. While performing the duties of this job, the Team Member is regularly required to talk and hear. The Team Member is frequently required to sit, walk, climb stairs, use hands and fingers, bend, stoop and reach with hands and arms. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the work day. The Team Member may occasionally lift or move office products and supplies up to 25 pounds. Proper lifting techniques required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Work Environment: The noise in the work environment is usually moderate. Other factors are:

• Hectic, fast-paced with multi-level distractions

• Professional, yet casual work environment

• Office / Warehouse environment

• Ability to work extended hours as required

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