Principal Product Manager

**About [JazzX AI](https://jazzx.ai):** ***Vision:****Enterprises operating on institutional intelligence—governed, self-improving, and scalable beyond individual expertise.* [JazzX AI](https://jazzx.ai) is defining the future of enterprise work—by building AI-native digital workers that actually get the job done. We believe enterprises don't scale expertise—they lose it. Knowledge stays trapped in individuals, judgment gets applied inconsistently, and the best talent spends time on work that should run itself. We're changing that. JazzX AI transforms messy enterprise reality into institutional intelligence: governed digital workers that capture expert judgment, make every decision explainable, and continuously improve through real-world execution. The result is faster decisions, higher-quality outcomes, and reliable execution at scale—in domains where getting it wrong isn't an option. We're starting with lending and due-diligence workflows—complex, regulated, high-stakes. From here, we're building the backbone for enterprise intelligence across industries. This is early-stage, hard, and consequential work. If you want to be part of bringing AI systems to market that actually run in production, handle real complexity, and deliver real outcomes—not demos, not chatbots—JazzX AI is the place. **About [SAIGroup](https://saigroup.ai) :** [SAIGroup](https://saigroup.ai) a private investment firm that has committed $1B to build and scale next-generation, AI-powered enterprise software companies. SAIGroup’s portfolio serves 2,000+ global enterprise customers, generates nearly $800M in annual revenue, and employs 4,000+ people worldwide — providing JazzX AI with long-term capital, deep operating expertise, and access to real-world enterprise scale from day one. # What We’re Looking For ## Product Sense Possesses product judgment and consistently identifies the highest-impact problems to solve. - Quickly understands customer workflows and uncovers root causes rather than reacting to feature requests. - Balances customer value, business impact, technical feasibility, and long-term product strategy. - Makes sound prioritization and investment decisions in ambiguous environments. - Knows what **not** to build, making thoughtful trade-offs between customization, configuration, and core platform capabilities. - Simplifies complex problems into elegant, scalable product solutions. ## Systems Thinker with a Platform Mindset Designs products that solve classes of problems not individual customer requests. - Recognizes common patterns across customers and translates them into reusable platform capabilities. - Distinguishes what should be configurable, productized, or customer-specific. - Thinks beyond individual features to build scalable workflows, reusable services, and extensible product foundations. - Considers downstream impacts across customer experience, engineering, operations, compliance, and long-term maintainability. - Every implementation should strengthen the platform and reduce effort for future customers. ## 0→1 Builder with High Ownership Thrives in ambiguity and can take ideas from concept to production. - Creates clarity where none exists. - Moves quickly while maintaining a high quality bar. - Takes ownership from discovery through execution. - Learns rapidly from customer feedback and continuously improves the product. - Balances startup speed with enterprise-grade quality. ## Technical Product Skills Partners deeply with Engineering to solve technically complex product challenges. - Comfortable discussing APIs, integrations, data models, system boundaries, permissions, and deployment considerations. - Writes clear product requirements and technical specifications that reduce ambiguity and accelerate execution. - Understands engineering trade-offs and helps teams make sound product decisions. - Influences architecture through strong product thinking while balancing scalability, maintainability, and execution speed. ## Customer-Embedded Product Leadership Treats customer deployments as opportunities to improve the product not simply deliver projects. - Works directly with enterprise customers to understand operational workflows and business goals. - Navigates enterprise environments with legacy systems, compliance requirements, and organizational constraints. - Converts implementation learnings into reusable platform capabilities. - Measures success through customer adoption, operational improvements, and measurable business outcomes. ## Influence & Communication - Builds alignment across Product, Engineering, Design, Customer Success, and Leadership. - Produces clear product requirements, decision records, workflow diagrams, and rollout plans. - Communicates complex ideas clearly to both technical and non-technical audiences. - Raises the quality bar through thoughtful product reviews, mentoring, and cross-functional collaboration. ### Metrics & Continuous Improvement - Establish outcome-driven metrics for adoption, operational efficiency, quality, and customer value. - Use product analytics, customer feedback, and operational insights to continuously improve product decisions. - Champion a culture of experimentation, learning, and measurable impact. # Qualifications ## Experience - **10+ years of Product Managemen**t experience building enterprise **SaaS, platform, or workflow-driven** products. - Proven success leading complex, cross-functional initiatives from concept through production. - Experience building technically sophisticated products involving **APIs, integrations, data-intensive workflows, or automation**. - Demonstrated ability to influence product strategy and engineering direction without direct authority. - Experience partnering directly with enterprise customers throughout product discovery, implementation, or deployment. ## Preferred - Experience building products for regulated industries such as **Mortgage, Financial Services, Lending, Insurance or Healthcare.** - Experience with AI-enabled products, workflow automation, or intelligent decision-support systems. ## You’ll Be Successful If You - Have exceptional product instincts and systems thinking. - Enjoy solving ambiguous, high-impact problems. - Naturally think in platforms and reusable capabilities rather than individual features. - Can comfortably bridge customer problems and technical solutions. - Balance speed, quality, and long-term product strategy. - Raise the bar for product thinking across the organization through influence, execution, and sound judgment. **Why Join JazzX AI:** What draws people to JazzX AI is the opportunity to build something truly foundational. **We are at the beginning of a new era** — one where enterprise systems will no longer be static tools, but **dynamic collaborators** that learn, reason, and evolve alongside the people who use them. At JazzX AI, you’ll help build a platform that redefines how work happens in the **AGI era**. JazzX AI brings together **vision, deep technology, and purpose**. This is not about experimenting with AI features; it’s about turning the promise of **AGI**into **practical, auditable, and human-aligned systems** that enterprises can trust and rely on at scale. The work here directly impacts productivity, efficiency, and decision-making in complex, real-world environments. If you’re motivated by building systems that matter — systems that combine intelligence with responsibility — JazzX AI offers the chance to do that work at a deeper level, with real ownership and lasting impact. **Headquartered in Los Altos, CA. Backed by SAIGroup.** **Learn more about JazzX AI:** Website: [](https://jazzx.ai/?utm_source=chatgpt.com) LinkedIn: [](https://www.linkedin.com/company/jazzx-ai?utm_source=chatgpt.com) **Learn more about SAIGroup:** Website: [](https://saigroup.ai/)