Principal Product Manager, LOB

Job description

Assured is on a mission to modernize insurance. Claims processing (i.e. should we pay this claim?), while often overlooked, is the foundation of the entire industry. It’s currently highly manual, involving phone calls, faxes, and gut instinct, costing tens of billions of dollars a year. We can do better. At Assured, we provide large insurers with the software solutions they need to win in a modern, technology-driven world. From self-service claim-filing software to backend fraud detection, we’re the engine that powers claims processing for some of the largest insurers in the world. The challenges we face are deep and diverse, from creating digital experiences that provide comfort and clarity to claimants at their most stressed and vulnerable to orchestrating large-scale ML-driven decision-making on billions of dollars of claims payments, life at Assured is dynamic, collaborative, and rewarding. At Assured, we’re reimagining how insurance works — blending technology, data, and design to create smarter, simpler claims experiences. Our claims platform is a core strategic asset, and we’re expanding it to support additional Property & Casualty (P&C) Lines of Business. We’re looking for a Principal Product Manager who moves quickly while exercising strong judgment — someone who can take initiative in ambiguity, collaborate deeply across teams, and balance near-term momentum with long-term platform integrity. This role will shape how Assured’s claims platform evolves into a multi-LOB foundation for the business. WHAT YOU’LL DO 🧭 Help define the product vision and roadmap for extending Assured’s claims platform across multiple P&C Lines of Business. You’ll operate with high ownership in ambiguous spaces, clearly communicating assumptions and tradeoffs while aligning early and often with partners. 🤝 Partner deeply with customers, claims leaders, sales, and implementation teams to understand nuanced workflows, regulatory requirements, and operational differences across lines of business. You’ll co-create solutions that integrate diverse perspectives and make stakeholders feel heard and empowered. ⚙️ Work closely with engineering and design to evolve reusable platform capabilities. You’ll balance speed with strategy, knowing when to move fast to unlock learning and when to slow down to avoid long-term rework or fragmentation. 📊 Use analytics, customer insights, and operational metrics to define hypotheses, measure impact, and guide prioritization, making progress even when data is imperfect and avoiding analysis paralysis. 🔄 Lead complex decisions around standardization vs. specialization across lines of business. You’ll distinguish between reversible and irreversible decisions, apply sound judgment under pressure, and adjust course quickly as new information emerges. WHAT YOU’LL BRING 🎯 Extensive experience owning large, complex product areas with meaningful business impact, ideally platforms serving multiple customer segments or workflows. 🧠 A proven self-starter who identifies problems and opportunities without waiting for direction, balances autonomy with alignment, and keeps momentum high through ambiguity. 📈 Strong data fluency paired with practical judgment — you anchor decisions in measurable outcomes while staying flexible as new insights emerge. 💬 You simplify complexity, communicate assumptions transparently, and bring others along through clarity and empathy. ❤️ You care deeply about building reliable, intuitive products for users operating in high-stakes, regulated environments. 🤖 Comfortable partnering closely with engineering on system design, platform tradeoffs, and scalability — without needing to be the one writing code. 🌐 Experience in complex regulated domains is highly valued. Benefits: 🤑 Competitive Compensation: Competitive salary and equity packages for all employees 🏥 Healthcare Plan: Platinum medical, dental, and vision 🛡️ Free life insurance: Including long-term disability & short-term disability 🏄 Unlimited PTO: Uncapped vacation days & paid holidays 👶 Family Leave: Maternity & paternity 📈 401(k) Contribution: Assured contributes 3% of your income, even if you don't contribute 🏠 WFH Benefits: Lunch on us 2x/week, monthly phone stipend & other home office perks 👪 Health FSAs & HSAs: Pre-tax accounts for out-of-pocket medical expenses 🤝 Team events & Offsites: We're remote, but we regularly get together **We have been made aware of individuals falsely posing as recruiters from Assured Insurance Technologies Inc. Please note that we only contact candidates from official @assured.claims http://assured.claims email addresses and all interviews are conducted through verified company channels. If you are unsure whether a message is legitimate, please contact us directly at recruiting-ops@assured.claims before sharing any personal information** Our Commitment: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive other benefits and privileges of employment. Please contact us to request accommodation.