Principal Recruiter

Job description

ABOUT GEN Gen is a global company dedicated to powering Digital Freedom through its trusted consumer brands, including Norton, Avast, LifeLock, MoneyLion, and more. Our combined heritage is rooted in financial empowerment and cyber safety for the first digital generations. Today, we deliver award-winning cybersecurity, online privacy, identity protection, and financial wellness solutions to nearly 500 million users across more than 150 countries. Together, we share a passion for protecting consumers and helping them grow, manage, and secure their digital and financial lives. We’re always looking for smart, fearless, high-impact talent who see AI as a teammate and use it to move faster and deliver meaningful results. At Gen, you’ll have the flexibility, tools, and support to do your best work and grow your career — from flexible working options and time off to competitive pay, benefits, and well-being programs. We are scrappy, relentlessly customer-driven, and committed to healthy debate, experimentation, and continuous learning. We also believe diverse experiences, identities, and perspectives make us stronger. At Gen, you’ll work with people who support one another, respect one another, and understand that our differences are a competitive advantage. If this sounds like you, we’d love for you to join us. ABOUT THE ROLE Gen is seeking an adaptable, high-impact Recruiter to support hiring across Kuala Lumpur, Japan, and Chennai, India. This hybrid role is based in Kuala Lumpur, Malaysia, with a requirement to work from the office three days per week, and partners closely with hiring managers and senior stakeholders across all three markets. This Recruiter will manage approximately 15–20 mid- to senior-level requisitions across professional, corporate, and technical functions, depending on business needs. The ideal candidate brings strong full-cycle recruiting experience, can flex across role types, and is comfortable moving between professional and technical searches in a fast-paced environment. This role requires strong AI fluency, data literacy, and hands-on experience with modern ATS platforms such as Ashby to improve sourcing efficiency, pipeline visibility, and decision-making. With a consultative, solutions-oriented approach, this person will play an important role in achieving hiring goals, advising leaders on talent market conditions, and delivering a high-quality candidate experience in support of Gen’s broader talent strategy. KEY RESPONSIBILITIES - Manage 15–20 mid- to senior-level professional and technical requisitions simultaneously across multiple office locations. - Develop and execute targeted sourcing strategies using Boolean search, talent mapping, competitive research, and passive candidate engagement. - Leverage AI-driven tools, data insights, and ATS capabilities, such as Ashby, to optimize sourcing workflows, pipeline visibility, and decision-making. - Partner closely with hiring managers and functional leaders to define role requirements, calibrate candidate profiles, and align on hiring expectations. - Drive full-cycle recruiting, including sourcing, screening, interview coordination, debrief facilitation, and offer support. - Build strong consultative relationships with stakeholders by providing guidance on market trends, candidate availability, and hiring best practices. - Maintain consistent communication with stakeholders on search progress, pipeline quality, and hiring timelines. - Deliver a seamless, high-quality candidate experience through clear communication, timely feedback, and professional representation of Gen’s brand. - Track and analyze recruiting metrics to inform search strategy, improve pipeline quality, and support data-driven decision-making. - Ensure compliance with recruiting processes, documentation standards, and internal policies throughout all stages of recruitment. - Support onboarding coordination and transition activities for newly hired employees. ABOUT YOU EXPERIENCE - Proven experience recruiting mid- to senior-level professional and/or technical talent in competitive markets. - Demonstrated ability to manage a high-volume requisition load across multiple locations. - Strong experience partnering with senior stakeholders and operating in a consultative recruiting model. SKILLS - Full-cycle recruiting and sourcing expertise - Strong AI fluency and data literacy - Hands-on experience with modern ATS platforms, such as Ashby - Excellent stakeholder management and communication skills - Ability to balance speed, quality, and candidate experience PERSONAL ATTRIBUTES - Data-driven and solutions-oriented - Highly adaptable in fast-paced, evolving environments - Professional, consultative, and relationship-focused WHAT’S NEXT After you submit your application, you can expect the following steps in the recruitment process: - Zoom video call with the Recruiter - Zoom video call with the Hiring Manager - Zoom video call with a Senior Leader