Principal Sales Engineer

Job description

**Who We Are** Inovalon was founded in 1998 on the belief that technology, and data specifically, would empower the transformation of the entire healthcare ecosystem for the better, improving both outcomes and economics. At Inovalon, we believe that when our customers are successful in their missions, healthcare improves. Therefore, we focus on empowering them with data-driven solutions. And the momentum is building. Together, as ONE Inovalon, we are a united force delivering solutions that address healthcare’s greatest needs. Through our mission-based culture of inclusion and innovation, our organization brings value not just to our customers, but to the millions of patients and members they serve. **Who You Are** As a Principal Sales Engineer, you lead pre-sales technical strategy that helps clients understand how Inovalon solutions align to their business needs and supports revenue growth and retention. You work closely with Business Solutions and Sales teams to shape technical approaches for complex opportunities, strengthen client relationships, and articulate value across offerings such as Risk Score Accuracy, Quality Measurement & Improvement, EHR, Pharma, Provider Score, and HEDIS. You bring deep technical knowledge, strong business judgment, and client-facing credibility to high-impact sales efforts across your region. **What You'll Do** - Lead pre-sales technical activities within an assigned territory or region to support sales strategies that retain existing business and drive revenue growth. - Develop and deliver complex technical proposals, presentations, and product demonstrations tailored to client business priorities and technical environments. - Partner with Business Solutions and Sales teams to shape opportunity strategy, support quota attainment, and prepare technical responses for RFIs and RFPs. - Analyze client requirements and design solution approaches that align Inovalon products with business goals, including custom technical designs for complex opportunities. - Advise clients and internal stakeholders on product functionality, integration, usage, features, availability, and strategic fit within client environments. - Build technical relationships across multiple levels of client management and communicate proactively to support successful technical sales campaigns. - Serve as a regional technical resource by sharing best practices, providing first-level escalation support, and mentoring colleagues on solution strategy and product knowledge. - Advocate for client needs during pre-sales activities and support limited post-sales needs when necessary to promote continuity and client satisfaction. - Collaborate with internal partners to strengthen technical capabilities and team competencies that contribute to successful revenue generation. - Maintain current knowledge of complex product and industry topics through participation in industry organizations, forums, and client-facing presentations delivered virtually or onsite. **What You'll Need** - 8+ years of progressive experience in sales engineering, healthcare products, and/or Risk Adjustment, Quality Measures, EHR, Pharma, Provider, ScriptMed, or related areas, preferably in a public company. - Bachelor’s degree in Engineering, Healthcare, Technical, or a related field, or equivalent combination of education and experience required. - Demonstrated ability to lead successful technical sales campaigns and contribute best practices across a region or team. - Strong business solution selling skills and the ability to communicate technical concepts clearly to clients and internal stakeholders. - Experience preparing technical proposals, presentations, and responses to product and industry questions. - Knowledge of product functionality, integration, and usage, with the ability to translate technical capabilities into client value. - Demonstrate growth potential and learning agility by quickly learning new products, market needs, and client environments and applying that knowledge to improve performance as business needs evolve. - Demonstrate leadership by influencing, collaborating with, and mentoring cross-functional partners, building trusted relationships, and working through differing viewpoints constructively. - Demonstrate adaptability by adjusting quickly to changing priorities, client requirements, and opportunity strategies while staying focused on business outcomes. - Demonstrate creative thinking by generating practical, client-focused solutions and identifying effective ways to position products within complex client environments. - Demonstrate analytical skills by assessing client business needs, evaluating strategic fit, and developing sound technical approaches based on available information. - Nice to have: Experience with Client Solutions Development. Our Shared Commitments - Maintain compliance with Inovalon’s policies, procedures and mission statement; - Adhere to all confidentiality and HIPAA requirements as outlined within Inovalon’s Operating Policies and Procedures in all ways and at all times with respect to any aspect of the data handled or services rendered in the undertaking of the position; and - Fulfill those responsibilities and/or duties that may be reasonably provided by Inovalon for the purpose of achieving operational and financial success of Employer. Work Environment - This is primarily a computer-based role performed in a remote, hybrid, or office environment. The role requires prolonged periods of computer use and frequent communication and interaction with others, either virtually and/or in person. The role may occasionally require transporting or moving work-related equipment weighing up to 10 pounds, such as a laptop and related materials. Some travel may be required, depending on the needs of the role. Reasonable accommodations may be provided to enable qualified individuals with disabilities to perform the essential functions of the position, consistent with applicable law. *This position is not eligible for immigration sponsorship (e.g. H-1B, TN, or E-3). Applicants must be authorized to work in the United States as a condition of employment. (This is only applicable for US-based positions)* *If you don’t meet every qualification listed but are excited about our mission and the work described, we encourage you to apply. Inovalon is most interested in finding the best candidate for the job, and you may be just the right person for this or other roles.* *By embracing inclusion, we enhance our work environment and drive business success. Inovalon strives to provide equal opportunities to the communities where we operate and to our clients and everyone whom we serve. We endeavor to create a culture of inclusion in which our associates feel empowered to bring their full, authentic selves to work and pursue their professional goals in an equitable setting. We understand that by fostering this type of culture, and welcoming different perspectives, we generate innovation and growth.* *Inovalon is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirement.* *To review the legal requirements, including all labor law posters, please visit this* [*link*](https://postings.govdocs.com/#/8sZXnFNWk3KYs3F) *To review the California Consumer Privacy Statement: Disclosures for California Residents, please visit this* [*link*](https://www.inovalon.com/privacy-policy/) *Work Location: If the US position is listed as remote, employees who reside within a 40-mile radius of one of our office locations in Tampa, FL; Canonsburg, PA; or Bowie, MD will follow a hybrid work schedule and are expected to work in the office two days per week (Tuesdays and Wednesdays).*