Principal Software Engineer

Job description

C. H Robinson is seeking a Principal Software Engineer for our Documents and Customs services, which are core capabilities and service lines of our Global Forwarding division. Our Lean AI culture focuses on outcomes and data driven methods to generate high value at an accelerated pace. We work alongside our business users and senior leadership to build better processes and technology solutions. You will collaborate with Product Managers, UX designers, data scientists, and other engineering teams to design, build, and deliver high-impact, scalable solutions. In this role, you will work across the stack to architect reliable, high-performance systems, ensuring long-term maintainability and adaptability to evolving business needs. As a Principal Software Engineer, you help foster a culture of excellence with your deep technical expertise, strategic thinking, and leadership to drive innovation, embed AI into software engineering process. If you are someone who is comfortable using modern AI development tools, and is genuinely curious about how to build reliable, production-grade applications in an enterprise environment, let’s talk! This role may be located only in Minnesota, Chicago or Kansas City Duties &Responsibilities: Define and implement architecture patterns that ensure reliability, maintainability, and extensibility of full-stack applications. Build efficient and reusable UI components, optimize API performance, and architect backend services for scalability, security, and performance. Identify opportunities to integrate AI and automation in software development, such as code intelligence, predictive analytics, and operational efficiency improvements. Collaborate with cross-functional teams (Product, UX, Data Science, and Engineering) to align technical direction with business priorities and product vision. Encourage a culture of innovation by adopting a data-driven approach, conducting experiments, and iterating rapidly on features. Effectively communicate technical trade-offs, design decisions, and architectural vision to both technical and non-technical stakeholders. Create and maintain technical documentation, architectural diagrams, and design guidelines to drive consistency and knowledge sharing. Provide technical guidance and mentorship to engineering teams, ensuring best practices in development, testing, and deployment. Ensure high availability of systems, troubleshoot production incidents if needed, and drive permanent fixes through root cause analysis. Build strong, productive partnerships with multiple engineering teams and divisions, driving alignment and technical excellence across the organization. Research, evaluate, and adopt new engineering tools, technologies, and methodologies to enhance developer productivity and system efficiency. Required Qualifications: 10+ years of experience designing and implementing large-scale, distributed software systems that span multiple platforms. 10+ years of experience with modern development languages (e.g., .NET Core, C#). Strong expertise in relational (MS SQL, Oracle) and non-relational databases (MongoDB, Elastic, CosmosDB), with a focus on scalability and performance optimization. Deep understanding of microservices architecture, CQRS, event-driven design, and eventually consistent system patterns. Experience with data streaming architectures and frameworks (e.g., Kafka, ESB, Apache Flink). Familiarity with AI/ML-driven engineering practices, including leveraging AI-assisted development tools (e.g., GitHub Copilot, CodeWhisperer) and embedding AI/ML models into applications for automation and intelligence. Expertise in testing strategies, automated testing frameworks, acceptance criteria definition, and reviewing test automation for high-quality software delivery. Proficiency with version control systems (e.g., Git, GitHub, TFS) and best practices in branching strategies and collaboration. Strong knowledge of CI/CD pipelines, DevOps practices, and infrastructure automation (e.g., GitHub Actions, Azure DevOps, Jenkins, Terraform). Experience building and deploying cloud-native applications and services on Azure, AWS, or GCP. Hands-on experience in end-to-end feature development, including API design, backend services, and frontend integration. Experience in troubleshooting complex distributed systems, participating in on-call rotations, and leading post-mortems and root cause analysis for permanent fixes. Ability to explain complex technical concepts effectively to diverse audiences, including executives, engineers, and product managers. Proven track record of delivering results in fast-paced environments, managing multiple priorities, and driving technical excellence. Bachelor’s degree in computer science, Software Engineering, or MIS Preferred Qualifications: In-depth knowledge of JavaScript/TypeScript and modern JavaScript libraries and tooling (e.g., React) Robust design and UX/product sensibilities Experience with AI-powered observability and anomaly detection in monitoring and incident response workflows. Experience working on large-scale open source or inner source software development Contributions to open-source projects, publicly available frameworks and/or patents Values a diverse and inclusive work environment We will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience. Compensation Range $127,500.00 - $295,900.00 The base pay range displayed on each job posting reflects the minimum and maximum base pay for the position across all U.S. locations. Your individual base pay within this range is determined by work location, which takes into account geographic cost of labor, and additional factors, including job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation. Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit! Equal Opportunity C.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected. EOE\Disabled\Veteran Benefits Your Health, Wealth and Self Your total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including: Three medical plans which include Prescription drug coverage Enhanced Fertility benefits Flexible Spending Accounts Health Savings Account (including employer contribution) Dental and Vision Basic and Supplemental Life Insurance Short-Term and Long-Term Disability Paid observed holidays 2 paid floating holidays for U.S. hourly employees Flexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and Canada Paid parental leave Paid time off to volunteer in your community Charitable Giving Match Program 401(k) with 6% company matching Employee Stock Purchase Plan Plus a broad range of career development, networking, and team-building opportunities Learn more about our benefit offerings on our BENEFITS & WELLBEING page