Principal Software Engineer, Experimentation Platform

Job description

**Our Mission** You call. You wait. You call again. In every other part of your life, you book in seconds. In healthcare, you’re blocked. We’re here to give power to the patient. For nearly 20 years, we’ve built the leading healthcare marketplace - helping tens of millions of people find and book the care they need. Now, we’re going further: building our infrastructure beyond Zocdoc’s marketplace topower access to care wherever patients search, from provider websites and insurance directories to search engines, AI platforms, and more. Healthcare still lacks something every other major consumer industry takes for granted: a seamless way to go from *seeking* to *getting*. We don’t want to own the front door to care; there isn't one. We want to make sure all of those doors open when patients are knocking. Fixing healthcare starts with fixing access to it. And we're still just getting started. **Your Impact on our Mission** We are looking for a Principal/ Senior Staff Engineer, Experimentation Platform to elevate the systems that power trusted decision-making at Zocdoc. In this high-impact role, you will define platform standards, lead complex cross-domain initiatives, and shape the future of our analytics and data infrastructure. Your work will ensure our data ecosystem is secure, reliable, compliant, performant, and cost-efficient—enabling teams across Product, Engineering, Operations, and Leadership to move confidently with trusted insights. This is a senior individual contributor role open to remote candidates across the United States. **You’ll enjoy this role if you are…** - Motivated by designing scalable data platforms that serve hundreds of stakeholders. - Passionate about building clean, governed, and secure data systems. - Known for improving reliability, performance, and cost efficiency. - Comfortable operating as a technical authority without formal management. - Energized by raising standards across analytics, infrastructure, and governance. - Interested in solving complex data challenges in healthcare. **Your day to day is…** - Architecting and improving orchestration, monitoring, and data reliability systems. - Defining modeling, semantic layer, and governance standards across teams. - Optimizing warehouse performance and reducing compute spend. - Implementing secure access controls and strengthening compliance practices. - Partnering with Engineering to improve upstream data quality and contracts. - Leading cross-functional initiatives that modernize and future-proof Zocdoc’s data platform. - Mentoring engineers and guiding architectural decisions. **You’ll be successful in this role if you have…** - 10+ years of experience in Data Engineering, Analytics Engineering, Experimentation Platform Engineering, or Backend Software Engineering. - Operated at Staff-level scope with cross-team technical influence. - Expert SQL skills and strong proficiency in Python or similar languages. - Deep experience with Snowflake, BigQuery, Redshift, or similar warehouses. - Hands-on experience with dbt and orchestration tools like Airflow or Dagster. - Experience improving pipeline reliability, observability, and system performance. - Proven ownership of warehouse cost optimization. - Experience implementing secure data access patterns and working in regulated environments. - Strong communication skills and ability to influence across technical and non-technical stakeholders. **Benefits** - Flexible work environment - Unlimited Vacation***(if salaried) /*** Competitive PTO ***(if hourly)*** - 100% paid employee health benefit options (including medical, dental, and vision) - 401(k) with employer funded match - Corporate wellness program with Wellhub - Sabbatical leave (for employees with 5+ years of service) - Competitive paid parental leave and fertility/family planning reimbursement - Cell phone reimbursement - Employee Resource Groups and ZocClubs to promote shared community and belonging - Great Place to Work Certified Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity; your recruiter will discuss the full compensation package details. NYC Base Salary Range $235,000—$300,000 USD Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data. Base salary offered is determined by a number of factors including the candidate’s experience, qualifications, and skills. Certain positions are also eligible for variable pay and/or equity. Remote Base Salary Range $235,000—$300,000 USD Zocdoc is committed to fair and equitable compensation practices. Salary ranges are determined through alignment with market data and internal equity. The base salary offered will depend on experience, skills, qualifications, and business needs. Certain positions are also eligible for variable pay and/or equity. Silicon Valley, CA Base Salary Range $235,000—$300,000 USD **About us**Zocdoc is the country’s leading digital health marketplace that helps patients easily find and book the care they need. Each month, millions of patients use our free service to find nearby, in-network providers, compare choices based on verified patient reviews, and instantly book in-person or video visits online. Providers participate in Zocdoc’s Marketplace to reach new patients to grow their practice, fill their last-minute openings, and deliver a better healthcare experience. Founded in 2007 with a mission to give power to the patient, our work each day in pursuit of that mission is guided by our [six core values](https://www.zocdoc.com/about/careers-list/). Zocdoc is a private company backed by some of the world’s leading investors, and we believe we’re still only scratching the surface of what we plan to accomplish. Zocdoc is a mission-driven organization dedicated to building teams as diverse as the patients and providers we aim to serve. In the spirit of one of our core values - *Together, Not Alone*, we are a company that prides itself on being highly collaborative, and we believe that diverse perspectives, experiences and contributors make our community and our platform better. We’re an equal opportunity employer committed to providing employees with a work environment free of discrimination and harassment. Applicants are considered for employment regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity, gender expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or any other class protected by applicable laws. [Job Applicant Privacy Notice](https://zocdocstatic.wpengine.com/wp-content/uploads/2023/02/ZocDoc-Applicant-CPRA-Notice-Final-2-28-23-.pdf)