Privacy Expert, Japan Privacy Group - Information Security & Privacy Governance Department (ISPD)

Job description

Job Description: Business Overview The Technology Management Division (TMD) provides Corporate IT, and Cyber Security & Privacy Governance to Rakuten Group companies and essential business management for technology organizations, thereby enabling innovation and strengthening the technology foundation. Within TMD, the Technology Management Services Supervisory Department (TMSSD) plays a vital role in CIO Governance, IT financial management, IT procurement, Quality Management System (QMS), technology-related public relations, and human resources strategy. By promoting efficiency, quality, risk management, and organizational strength, we ensure that Tech Divisions remain agile and at the forefront of technological advancement. Department Overview The Information Security & Privacy Governance Department (ISPD) enables and accelerates business growth by establishing, maintaining, and enhancing robust information security, privacy, data, and AI governance frameworks across the Rakuten Group. We ensure Rakuten's global operations are secure, compliant, and innovative by adhering to regulatory requirements, providing comprehensive employee training, strategically managing data assets, and governing AI responsibly. Position: Why We Hire Rakuten Group, Inc. operates a wide variety of services, and they are increasing day by day. Besides, laws and regulations related to privacy are becoming increasingly complex. We are looking for human resources who will be responsible for Rakuten's privacy compliance together with us, with a strong spirit of challenge. Position Details - Response to consultations from the business side regarding the development of privacy-conscious services - Establishment of internal rules to improve the level of privacy protection - Held internal seminars on privacy protection - Advice on responding to customer inquiries about privacy and media coverage - Response to incidents with potential privacy breaches Mandatory Qualifications: - TOEIC 800 or above - Able to take on new challenges from scratch - Ability to do desk work, including reading legal documents Desired Qualifications: - Over 2 years of work experience (regardless of type of employment) - Lawyer license - Work experience in legal or compliance department - Work experience in information security or system development - Over 3 years of experience living overseas - Work experience in responding to customers and complaints, such as at a call center - Work experience of seminar lecturer or consultant Other Information: Even if you have no experience in the privacy field, we welcome candidates with high-level English skills and a spirit to persistently engage in new fields. However, even if you are not good at English, we welcome candidates who have the desire to improve their English skills.