Privacy Specialist

Job description

Working at Infobip means being part of something truly global. With 75+ offices across six continents, we’re not just building technology — we’re shaping how more than 80% of the world connects and communicates. As employees, we take pride in contributing to the world’s largest and only full-stack cloud communication platform. But it’s not just what we do, it’s how we do it: with curiosity, passion, and a whole lot of collaboration. We operate with an AI-first mindset, embedding intelligent tools into our daily workflows to work smarter and more efficiently. Every role here benefits from and contributes to this approach. If you're looking for meaningful work and challenges that grow you in a culture where people show up with purpose, this is your opportunity. Let’s build what’s next, together. What this role is all about: The Privacy Specialist will be focused on managing and maintaining the company’s privacy policies and procedures, ensuring compliance with data protection requirements. It involves collaborating with internal teams and external partners on privacy matters, facilitating privacy assessments and audits, supporting contractual processes related to data handling, and contributing to privacy training and awareness programs. The role also includes maintaining privacy documentation, records, and internal tools to support effective privacy management across the organization. What you will do: • Maintaining existing privacy policies and procedures (is responsible for the revision and regular updates of privacy policies and procedures from initial assessment, drafting of documentation, tuning it with the stakeholders, up until the publication). • Cooperating with internal stakeholders, as well as with customers, suppliers, and other partners in privacy matters and supporting internal stakeholders in the tendering and contracting process. • Facilitating the privacy assessments and audits performed by customers, suppliers, and other partners. • Facilitating the privacy assessments of vendors and service providers and the conclusion of data processing, data sharing, and data transfer agreements with them. • Assisting in reviews and creating of the company’s privacy guidelines and procedures and documentation regarding data protection. • Maintaining the Privacy department’s intranet page. • Participating in the creation and implementation of privacy training and awareness programs. • Assisting in maintaining records of processing activities and in administering the Privacy Department’s internal tools. • Assisting in identifying and evaluating the privacy requirements of the company and providing advice on how to comply with them to internal stakeholders. What makes you a strong fit: You have legal or IT security background and at least 2 years of working experience. You have very good understanding of data protection legislation and privacy landscape, especially GDPR and ePrivacy legislation. You have general understanding of IT technologies concerning processing and storing data. You have an ability to adapt fast and like working in a high-paced environment. Your written/oral communication skills are excellent, and you enjoy working with multiple diverse stakeholders. You’re curious and continuously expand your skills, and you are interested to learn more about business, technology, processes, law… Taking initiative and working independently comes naturally to you. You are the team player and build positive, lasting relationships with colleagues in the team. Why you'll love it here • Financial rewards & recognition - A fair compensation aligned with your experience, industry, and market standards, performance-driven bonuses, regular reviews to support your growth and recognize your contributions, and a culture that values your impact. • Flexible work arrangements - Our hybrid, office-first setup brings people together in the office, with work-from-home flexibility and flexible working hours. • ESOP (Employee Stock Ownership Plan) - As an Infobip employee, you’ll have the opportunity to share in our company’s success through stock options. • Work-life balance and Well-being - We offer time off when you need it, special leave days for life’s big moments, and a flexible hybrid work model tailored to local regulations. • Career mobility - Your career is a journey. With internal mobility, upskilling, and mentorship, we help you shape your path. • Professional development - Learning never stops. Onboarding, mentorship, and training programs help you grow - no matter where you start. • International mobility - Ready to take your career global? Explore short and long-term opportunities in our Hubs worldwide. While some benefits may vary by location, our goal remains the same: to support your growth, well-being, and success - wherever you are. Diversity drives connection Infobip is built on diverse backgrounds, perspectives, and talents. We’re proud to be an equal-opportunity employer and are committed to fostering an inclusive workplace. No matter your race, gender, age, background, or identity — if you have the passion and skills to thrive, there’s a place for you here. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, age, sex, sexual orientation, gender, gender identity, national origin, citizenship, disability, veteran status or any other part of one's identity. Read more about our hiring process . Please be aware that Infobip processes job applications only through our official platform Workday. Applications submitted via other third-party platforms are not reviewed or processed by Infobip. #LI-IR1