Process and Operations Specialist Factoring

Job description

Company Description At Coface, we make trade happen everyday. Our 5,200 experts representing 80+ nationalities in 58 countries are united by a shared purpose: helping companies navigate through uncertainty by empowering them to make the right decisions and trade smarter in a complex world. With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds, Factoring — all driven by a unique data patrimony, cutting-edge technology, innovation and a deep understanding of the global economy. Joining Coface means being part of a close-knit international organization, where your ideas matter. We foster a culture of learning, collaboration and inclusion where you are given responsibilities and can see the impact of your actions. Shape the future of trade with us. Join our Happeners! Job Description Central point of contact for all IT related inquiries Interface between business units and IT Technical onboarding of new clients and support throughout the related processes Processing of factoring customer data Execution of recurring processes with a technical focus Steering the further development of IT applications Managing and supporting process changes and technical initiatives through to implementation Continuous analysis and optimization of existing processes Qualifications Strong IT affinity, pronounced analytical thinking, and solid understanding of technical workflows Good knowledge of factoring workflows and related data structures Knowledge of VBA, SQL, and ITIL is an advantage Experience in project work as well as in process and project management Experience in guiding and supporting business units through process changes is a plus Strong social skills, excellent communication and teamwork abilities, and high customer orientation Structured and independent working style Business‑fluent German and good English skills are a must Additional Information The company will provide continuous support and guidance throughout your work Hybrid work model